| Pricing basis | Flat per-seat line published on the pricing page. Marketing included on every tier. No contact ceilings, no add-on gates. | Per-seat tiers with meaningful feature gates between editions, add-on pricing for Marketing and AI, and contact-count ceilings that trigger upgrades. |
| Marketing module | Included on every paid tier. Native drips, broadcasts, landing pages, lead scoring, UTM capture, attribution against won revenue. | Available as a higher-priced tier or add-on. Drip libraries pre-built for real estate verticals. Attribution limited to lead source, not commission. |
| IDX website builder | Not included. Integrations with external IDX vendors (iHomefinder, Real Geeks, Placester) via API or webhook. | Native IDX-connected website builder with property search, saved-search alerts, and MLS integration. Core differentiator. |
| Projects and delivery module | Full Projects module (epics, sprints, backlog, roadmap, releases, goals, custom issue types, per-project workflow automations). | Transaction pipeline for closing workflow. No general-purpose project module for agent onboarding, marketing projects, or team initiatives. |
| Custom fields and objects | Custom fields and custom objects with lookup relationships, custom layouts, workflow triggers, and reporting. No admin certification required. | Custom fields on standard real-estate objects. Limited custom-object support. Data model shaped around listing workflow. |
| Native SMS and MMS | Included on every paid tier. Native two-way SMS and MMS, A2P 10DLC registration flow, consent capture, STOP handling. BYO Twilio supported. | Native SMS with power dialer. A2P 10DLC posture is customer-managed. Carrier bill often separate from CRM subscription. |
| Workflow automation | Visual Flows builder with 55 plus triggers and actions, atomic state transitions, dry-run mode, failure replay, approval blocks, A/B tests. | Workflow automation included. Trigger library scoped to real-estate lifecycle events. Fewer custom-action types and no visual branching canvas. |
| AI features | Strkr AI handles email draft assist, call summary, next-step suggestions, forecast risk signals, and lead scoring across the full data model. | AI assistant (call summary, lead qualification, property match suggestions) available on higher tiers or as add-on. |
| Document and quote generation | Native Products module generates quotes and proposals, template library, renewal clock, approvals through Flows, e-sign via DocuSign or PandaDoc. | Transaction document checklists and templates for real-estate forms. No general-purpose quoting or services-sale module. |
| Docs and wiki | Native Docs module (Confluence-style internal wiki) for scripts, playbooks, training, policies. Lives beside the CRM in the same workspace. | No native wiki. Teams run Notion, Google Docs, or similar for scripts and playbooks. |
| Vertical fit | Horizontal CRM with real-estate adaptation via pipelines, custom objects, and templates. Works across brokerage, property management, mortgage referral, and cross-sell. | Real-estate vertical CRM, tuned for residential brokerage, lead portals, IDX, and transaction coordination. |