| Pricing basis | Flat per-seat line published on the pricing page, no edition reshuffles, no feature gating that moves between contracts. | Per-seat tiers (Professional and Business) with modest feature gating between editions, priced near the small-team floor of the market. |
| Native SMS and MMS | Included on every paid tier. Native two-way SMS and MMS, A2P 10DLC registration flow, consent capture, STOP handling. BYO Twilio supported. | No native SMS. Customers rely on third-party integrations or browser extensions. Compliance workflow is not provided. |
| Projects and delivery module | Full Projects module (epics, sprints, backlog, roadmap, releases, goals, custom issue types, per-project workflow automations). | Not included. Teams integrate Asana, Trello, Monday, or similar. |
| Marketing module | Native inbound nurture, lead scoring, UTM capture, campaign enrollment, email broadcasts, attribution against won revenue. | Basic email send and templates. No inbound nurture, no lead scoring, no attribution reporting. |
| Custom fields and objects | Custom fields and custom objects with lookup relationships, custom layouts, workflow triggers, and reporting. No admin certification required. | Custom fields on contacts and deals. No custom objects. |
| Workflow automation | Visual Flows builder with 55 plus triggers and actions, atomic state transitions, dry-run mode, failure replay, approval blocks, A/B tests. | Light workflow rules for status changes and reminders. No visual canvas, limited trigger set, no dry-run or failure replay. |
| AI features | Strkr AI handles email draft assist, call summary, next-step suggestions, forecast risk signals, and lead scoring across the full data model. | Limited AI assistance primarily around email drafting and contact enrichment. No forecast or pipeline-level AI. |
| Mobile parity | iOS and Android apps with pipeline, deals, contacts, activities, dialer, SMS, and quick-add parity against the web experience. | Strong iOS and Android apps for next-action list, contact lookup, business-card scanning, and voice notes. No native SMS or dialer surface. |
| Forecasting | Weighted forecasting with forecast categories, rep-level commits, manager roll-ups, submit-and-lock cadence, historical accuracy tracking. | Pipeline value totals and expected close date fields. No forecast categories, no commit workflow, no historical accuracy view. |
| Integrations | Native: Gmail, Outlook, Slack, Salesforce, DocuSign, PandaDoc, Zoom, Google Meet, Stripe, QuickBooks, HubSpot sync. API first. | Native: Gmail, Outlook, Mailchimp, Skype, Intercom, Help Scout. Clean public API. Fewer first-party enterprise integrations. |
| Document and quote generation | Native Products module generates quotes and proposals, template library, renewal clock, approvals through Flows, e-sign via DocuSign or PandaDoc. | No native quoting or proposal generation. Customers use a dedicated CPQ or proposal tool. |