| Pricing basis | Flat per-seat line published on the pricing page, no edition reshuffles between contracts, no mid-term feature gating that moves a workflow to a higher plan. | Three tiers (Starter around $65, Business around $85, Enterprise around $115) with meaningful feature gates between editions and a sharper step function than most. |
| Native SMS and MMS | Included on every paid tier. Native two-way SMS and MMS, A2P 10DLC registration flow, consent capture, STOP handling, Do Not Contact enforcement across the platform. | No native messaging module. Customers bring a third-party SMS vendor and assemble the compliance surface themselves. |
| Projects and delivery module | Full Projects module with epics, sprints, backlog, roadmap, releases, goals, custom issue types, per-project workflow automations, and settings per project. | Not included. Teams integrate Asana, Monday, Jira, or ClickUp via a third-party connector. |
| Marketing module | Native inbound nurture with lead scoring, UTM capture, campaign enrollment, email broadcasts, form submission with consent, and attribution against won revenue. | No marketing automation module. Teams pay for a dedicated marketing platform and sync it to Pipeliner. |
| Custom fields and objects | Custom fields and full custom objects with lookup relationships, custom layouts, workflow triggers against them, and reporting. No admin certification required. | Custom fields on standard objects. Custom object support is limited and often requires edition upgrades. |
| Workflow automation | Visual Flows builder with 55 plus triggers and actions, atomic state transitions, dry-run mode, failure replay, approval blocks, and A/B tests on branches. | Automation engine with basic triggers, time delays, and action blocks. Simpler surface than Flows and no visual canvas with branching comparable to the Strkr builder. |
| AI features | Strkr AI handles email draft assist, call summary, next-step suggestions, forecast risk signals, and lead scoring across the full data model inside the platform. | Pipeliner Voyager AI covers next-step suggestions and basic insights on higher tiers. No forecast-level AI across the data model and no lead scoring across behavior. |
| Integrations | Native first-party: Gmail, Outlook, Slack, Salesforce, DocuSign, PandaDoc, Zoom, Google Meet, Stripe, QuickBooks, HubSpot sync. API first with webhooks on every object. | Core native integrations plus a smaller third-party catalog than mainstream CRMs. Developer community is smaller and the long tail of connectors is thin. |
| Forecasting | Weighted forecasting with forecast categories (Commit, Best Case, Pipeline, Omitted), rep-level commits, manager roll-ups, submit-and-lock cadence, historical accuracy. | Pipeline value totals, expected revenue, and basic forecast reports. No forecast categories, no submit-and-lock workflow, no historical accuracy view across quarters. |
| Mobile parity | iOS and Android apps with pipeline, deals, contacts, activities, dialer, SMS, quick-add, and reports parity against the web experience. | Strong iOS and Android apps with true offline mode, pipeline updates, business card scan, and activity logging. Reporting is read-mostly on mobile. |
| Document and quote generation | Native Products module generates quotes and proposals from a line-item catalog, template library, renewal clock, approvals through Flows, e-sign via DocuSign or PandaDoc. | Light proposal support. Most customers run a dedicated CPQ or proposal tool with its own subscription and admin surface. |