| Where the CRM lives | Full web app and mobile app, with a Gmail and Microsoft 365 side panel | Chrome extension inside Gmail only |
| Microsoft 365 and Outlook | Supported natively, same tenant as Gmail users | Not supported; Gmail / Workspace only |
| Mobile parity | Full iOS and Android app with the same records, pipeline, and messaging | Thin companion app; core workflow is desktop Chrome only |
| Shared manager views | Tenant-level pipeline view, saved views, team rollups | Per-user Gmail boxes; managers see rep pipelines only by being shared into each box |
| Reporting and dashboards | Dashboard builder, scheduled email reports, cross-object rollups | Magic columns for sums and counts; usually exported to Sheets for anything else |
| Workflow automation | Visual, no-code Flows on every paid tier, 55+ triggers and actions | Simple pipeline automation rules; no cross-object workflow engine |
| Marketing + Projects modules | Nurture, campaigns, landing pages, forms, projects, sprints, backlog on the same records | Not available; teams add separate marketing and PM tools |
| SMS / MMS messaging | Native Messaging module with consent tracking and workflow triggers | Not available |
| Docs and e-signature | Proposals, quotes, SOWs, native e-signature on the deal record | Not available; typically paired with DocuSign or PandaDoc |
| Custom objects + field-level permissions | Custom objects on every paid tier; field-level permissions on Pro and above | Not available; boxes are generic pipelines without field-level controls |
| SSO, MFA, session controls | SSO, MFA, session policy, IP allowlist at the CRM tenant | Inherits Google Workspace auth; no CRM-level session controls |
| Published pricing (per user per month) | Starter, Pro, Scale, Enterprise. See /pricing | Solo $20, Pro $59, Pro+ $89, Enterprise custom (streak.com, October 2026) |