| Product shape | Standalone revenue platform with CRM, Marketing, Projects, Messaging, Docs, and Products on one data model and one per-seat line. | Sales CRM module bundled inside the Teamwork.com project management suite. Priced on the tier that unlocks CRM alongside Projects. |
| Forecasting | Weighted forecasting with forecast categories, rep-level commits, manager roll-ups, submit-and-lock cadence, historical accuracy tracking, AI risk signals. | Pipeline value totals and basic probability-weighted expected revenue. No forecast categories, no commit workflow, no historical accuracy view. |
| Marketing module | Native inbound nurture, lead scoring, UTM capture, campaign enrollment, email broadcasts, form capture, attribution against won revenue. | Lightweight email tracking and basic templated outreach. No inbound nurture engine, no lead scoring, no attribution reporting. |
| Native SMS and MMS | Included on every paid tier. Native two-way SMS and MMS, A2P 10DLC registration flow, consent capture, STOP handling, DNC flags. BYO Twilio supported. | Not included. Teams integrate Twilio, Signalwire, or similar through Zapier or custom API work. |
| Custom fields and objects | Custom fields and custom objects with lookup relationships, custom layouts, workflow triggers, and reporting. No admin certification required. | Custom fields on standard objects (Contact, Company, Deal). No custom objects. |
| Workflow automation | Visual Flows builder with 55 plus triggers and actions, atomic state transitions, dry-run mode, failure replay, approval blocks, A/B tests. | Basic triggers on deal stage changes and task creation. Simpler branching, no dry-run mode, no approval blocks, no A/B tests. |
| Projects module | Full native Projects module (epics, sprints, backlog, roadmap, releases, goals, custom issue types, per-project workflow automations, time tracking). | Teamwork Projects ships alongside the CRM module and is deeply integrated. It is the strongest adjacency Teamwork CRM has. |
| AI features | Strkr AI handles email draft assist, call summary, next-step suggestions, forecast risk signals, and lead scoring across the full data model. | Light AI assist for email drafting and task summaries on higher tiers. No forecast or pipeline-level AI. |
| Document and quote generation | Native Products module generates quotes and proposals, template library, renewal clock, approvals through Flows, e-sign via DocuSign or PandaDoc. | No native quoting or proposal generation. Customers integrate PandaDoc, DocuSign, or a dedicated CPQ product. |
| Internal wiki | Native Docs module (Confluence-style) with page tree, permissions, templates, inline comments, and deep links to CRM records. | Teamwork Spaces is a sibling product with wiki functionality. It is not inside the CRM module and requires a separate activation. |
| Pricing basis | Flat per-seat line published on the pricing page, no edition reshuffles, no feature gating that moves between contracts. | Per-seat tiers across the Teamwork.com suite with CRM unlocked on the Deliver tier (around $30 per user per month). |