What is the difference between first-party and third-party data?
First-party data is information the business collects directly from its own audience through forms, product usage, support interactions, and site activity on its own domain. Third-party data is information licensed from an external provider that aggregates it from many sources and sells it to many customers. First-party has the highest quality and lowest legal risk. Third-party has the broadest reach and the fastest coverage of accounts the business has not interacted with yet.
Who are the major third-party data providers for B2B?
ZoomInfo and Apollo lead on contact and firmographic depth. Clearbit focuses on enrichment and website visitor reveal. Bombora is the reference provider for third-party intent at the account level. Dun and Bradstreet carries the DUNS number and the deepest corporate hierarchy data. G2 and TrustRadius publish category-specific intent from software review activity. Most B2B stacks license two or three of these rather than subscribing to all of them.
What is third-party intent data?
Intent data is a signal that an account is researching a product category, built from content consumption across a cooperative network of publishers and review sites. Bombora, G2, TrustRadius, and similar providers watch which domains are reading related content and flag accounts whose activity spikes above their baseline. The signal is probabilistic, not deterministic, but combined with fit filters it beats cold outbound meaningfully on reply and meeting rates.
Is third-party data legal to use in B2B?
B2B third-party data is generally legal in the United States and much of Europe when sourced from a reputable provider that documents its collection methods, honors suppression and delete requests, and complies with regulations like GDPR, CCPA, and CPRA. The provider's compliance posture matters more than the category label. Buyers should ask vendors for a data processing agreement, source documentation, and a clear audit trail before signing.
What are firmographics?
Firmographics are the attributes that describe a company rather than a person: industry classification, employee count, revenue band, geography, ownership structure, growth stage, year founded, and corporate hierarchy. They are the B2B equivalent of consumer demographics and the first filter most B2B teams use to define an ICP, route leads, and segment reporting. Firmographics are the most common payload in third-party data contracts.
What are technographics?
Technographics are the technologies a company already runs: CRM, marketing automation, analytics platform, support tool, payment processor, cloud infrastructure, and so on. Providers assemble technographic data from a mix of DNS inspection, job posting analysis, and self-reported integration lists. The data matters for products that sell into or against a specific tool, and for qualification when integration readiness is a factor in the deal.
How often should third-party data be refreshed?
Contact data decays fastest, typically twenty to thirty percent per year as people change roles, so top-tier contact fields need refresh at least quarterly and ideally on every CRM interaction. Firmographic data decays more slowly and a quarterly refresh is usually enough. Intent signals are rolling and should land in near real time if they are going to drive sales plays. A good vendor contract names the refresh cadence explicitly rather than leaving it implied.
How does a CRM use third-party data?
A modern CRM wires third-party providers in through API or native integration, enriches records on create, refreshes on a cadence, and surfaces intent signals on the account record. The enriched fields feed lead and account scoring, routing rules, outbound list building, and segmented reporting. The point is to make the third-party data part of the live record every rep works in, not a separate spreadsheet that goes stale the week it lands.