What do document process automation services include and how long is the engagement?
A typical Strkr Solutions document process automation services engagement runs 60 days from kickoff to sign-off. The scope covers seven workstreams in parallel: Flows authoring for every document type, approval policy build reflecting the real business rules, clause library migration from the legacy source, pricing catalog integration with the billing system, e-signature wiring with DocuSign or PandaDoc, compliance audit prep, and change management for sales, legal, finance, and compliance. The deliverable at end of week 8 is a signed sign-off checklist measuring cycle time, pricing error rate, approval velocity, clause consistency, and audit log integrity.
How is a document process automation services engagement priced?
Strkr Solutions prices the engagement as a fixed fee covering the 60-day scope. The customer sees one number on the quote with no surprise invoices for additional discovery or extended scope. The fee tiers by team size: small teams (under 50 seats), mid-market (50 to 250 seats), enterprise (above 250 seats). The tiering reflects change management complexity rather than a per-seat services fee. The engagement fee is a one-time cost; the Strkr platform remains $50 per seat flat with no per-document, per-flow-run, or per-approval fee. Customers can optionally add a managed service for ongoing policy and clause management after sign-off.
Can Strkr Solutions migrate our existing document process from a legacy workflow suite?
Yes. The services team has shipped migrations from horizontal workflow suites, Conga Composer, DocuSign CLM, Ironclad (as a coexistence rather than a replacement for the CLM shape), in-house Python template engines with custom approval routing, and manual email-based processes with no tooling. Each migration carries its own quirks. The methodology stays the same: inventory the existing process lifecycle, author the Flows and approval rules in Strkr, migrate the clause library, integrate the pricing catalog, wire e-signature, rehearse the compliance walkthrough, and run change management for sales, legal, finance, and compliance.
What does the sign-off checklist actually measure at the end of the engagement?
The sign-off checklist measures five business metrics: document process cycle time (target: dropped noticeably in the first full quarter), pricing error rate (target: near zero), approval velocity (target: median cycle shortened substantially), clause consistency (target: clause-check delta rate stabilizes as a weekly ops metric), and audit log integrity (target: compliance queries resolve in minutes). Each metric is specific to the customer baseline captured in week 1-2 discovery. The sign-off is a quantitative handoff rather than a slide deck. If the metrics do not land, the services team stays until they do under the fixed engagement fee.
Are there document process automation services for regulated industries?
Yes. The services team offers a dedicated compliance audit prep engagement for regulated industries. The scope covers audit log review, clause library compliance mapping (HIPAA BAA clauses, GDPR data processing addendums, SOC 2 service descriptions), approval policy documentation, retention window verification, and walkthrough rehearsal with the customer compliance officer. Strkr is HIPAA compliant with a BAA available. The platform SOC 2 Type II attestation is in progress through 2026-Q4. GDPR and CCPA compliance posture is current. The audit prep engagement is priced separately from the main 60-day services engagement and is typically run after the main engagement signs off.
What happens after the 60-day engagement ends?
After sign-off, the services team runs office hours for 30 days. The customer ops lead has a named point of contact for edge cases, flow tuning, policy adjustments, and change management questions. After the 30-day window, the customer transitions to standard Strkr support. Customers who want ongoing services can opt into a monthly managed service covering quarterly policy reviews, clause library curation, flow tuning, and compliance walkthrough prep. Most customers run self-service after the 60-day engagement because the ops lead ends the engagement self-sufficient on the platform.