Feature · Enterprise Process Automation

Enterprise process automation on a record store that scales with the org chart.

Role-based access control, field-level permissions, hierarchy-aware record sharing, cross-child reporting, tenant-isolated data residency, and a tamper-evident audit log on top of the native flow engine. Strkr builds the controls the enterprise buyer actually asks about and ships them on every paid tier.

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The controls the enterprise buyer actually asks about

Permissions, sharing, residency, audit, SSO, SCIM.

The feature list that sells enterprise process automation to a mid-market team is not the feature list that gets through enterprise procurement. The enterprise buyer walks through role-based access control, field-level permissions, hierarchy-aware record sharing, data residency commitments, tamper-evident audit logs, SSO integration, SCIM provisioning, SOC 2 scope, HIPAA posture, and vendor risk management. Strkr builds the controls into the base platform rather than behind an enterprise SKU paywall. These are the specific controls the enterprise procurement conversation needs.

Role-based access

Claims that compose into real policies.

Permissions in Strkr live as claims that compose. SDR, AE, CSM, admin, and finance each carry a configurable set of claims. Custom roles layer additional claims on top. The policy engine evaluates every record access against the claims on the actor. Enterprise ops leaders can model the real org chart without a role explosion.

Field-level permissions

The finance partner sees billing, the SDR does not.

Every field on every object carries field-level visibility rules. A finance partner sees the billing fields on an account that an SDR cannot. A sales leader sees pipeline that a BDR cannot. The field-level policy applies in the UI, in the API, in the reports, and in the automation layer, so the policy holds everywhere.

Hierarchy-aware sharing

Access flows down the parent-child tree.

Record access respects account hierarchies with unlimited depth. A rep granted access to a parent account can see every child account in the family. Access revocation on the parent propagates to the children. The named-account program works the way it is supposed to work rather than fighting the permission model.

Data residency

US, EU, APAC, pick the home for the tenant.

Enterprise customers pick the data residency region for their tenant: US, EU, or APAC. Data at rest, backups, and processing all stay inside the picked region. The residency commitment is a contractual term, not a best-effort promise, and the audit log attestation names the region for every record.

Audit log

Tamper-evident, queryable, exportable.

Every record change, every user action, every automation run, every permission change, and every integration call writes to the audit log with the actor, timestamp, action type, before state, and after state. The log is tamper-evident and sits inside the SOC 2 Type II control set. Export runs on demand or on a configured retention cadence.

SSO integration

SAML and OIDC, every major IDP.

Enterprise single sign-on integrates with every major identity provider through SAML or OIDC. Okta, Azure AD, Google Workspace, OneLogin, Ping. Just-in-time user provisioning respects the IDP claims. Session policies, MFA requirements, and IP allowlists layer on top for the full enterprise identity posture.

SCIM provisioning

Deprovision on exit, no stale accounts.

SCIM 2.0 integration with the IDP keeps user accounts synchronized. Hiring, role changes, and departures propagate from the IDP to Strkr automatically. A departed employee loses access inside minutes rather than waiting on a manual deprovisioning task that may or may not get done.

Session policy

Timeout, concurrent sessions, device trust.

Enterprise session policies configure maximum session duration, concurrent session limits, device-trust requirements, and forced re-authentication after sensitive actions. The policy applies across the UI, mobile, and API tokens. Enterprise security teams get the controls they already configured in every other SaaS tool.

IP allowlist

Lock access to the corporate network.

Tenant admins configure IP allowlists for the full tenant or per-role. Access from outside the allowlist blocks or requires step-up authentication. Combined with device trust, the enterprise security posture matches the controls enterprise teams already run in parallel.

Automation at enterprise scale

A flow engine that holds up at 10,000 users and 10 million records.

Enterprise process automation is not just the SMB flow engine with a bigger plan. The real differences show up at scale. The flow engine has to handle hundreds of concurrent runs, millions of records, large batch operations, bursty event streams, and long-tail compliance scenarios. Strkr builds the flow engine on infrastructure that scales horizontally and ships controls that let enterprise ops teams run the automation program without the engine becoming the bottleneck.

Concurrency

Hundreds of concurrent flow runs.

The flow engine runs hundreds of concurrent flow executions per tenant with isolated worker pools. A spike in event volume does not starve routine automation runs. The engine scales horizontally with event volume so enterprise tenants never hit a flow queue backlog at business-critical moments.

Batch operations

Bulk updates in one audited transaction.

A bulk record update (reassign 10,000 accounts to a new territory, update 50,000 contacts with a new consent flag, bulk-close 2,000 stale deals) runs as a batch with a single audit entry per record and a rollback option. The batch respects validation rules, permissions, and automation triggers.

Rate limiting

Per-user, per-flow, per-integration limits.

Rate limits apply per user, per flow, and per integration connection. An automated flow cannot flood an inbox. An integration cannot flood the record store with writes. The rate limits are tenant-configurable so enterprise ops teams can tune limits to the real workload without a vendor support ticket.

Long-running flows

A flow can run for weeks on a renewal motion.

Flows can run for weeks or months on long-cycle motions (renewal warmup, implementation playbook, post-sale onboarding) without timing out or losing state. The engine persists state across runs and recovers from infrastructure events without losing records in flight.

Priority queues

The urgent flow jumps the routine queue.

Flow priority is configurable so an urgent flow (red-tier churn save, enterprise-tier inbound routing) runs ahead of routine flows (nightly data hygiene, weekly report generation). The scheduler respects priority without the admin writing custom orchestration logic.

Multi-region

The engine runs in the tenant residency region.

The flow engine runs inside the data residency region for the tenant. An EU tenant runs its flows on EU infrastructure. A US tenant runs on US infrastructure. The residency commitment extends to the automation layer, not just the record store, so the compliance posture holds end to end.

Observability

Metrics, logs, traces for every flow run.

The observability surface exposes metrics (run rate, success rate, latency percentiles, retry rate), logs (every step execution with context), and traces (end-to-end path through a flow with timing per step). Enterprise ops teams integrate the metrics into their existing observability stack through Prometheus or OpenTelemetry compatible endpoints.

Change management

Dev tenant, prod tenant, promoted flows.

Enterprise customers run a development tenant alongside production. Flow changes develop in dev, promote to prod with a change-set, and roll back with version history. The change management posture matches the discipline enterprise engineering teams already run on their application code.

Capacity planning

Dashboards for the automation program health.

The capacity dashboard shows automation run volume, event volume, backlog depth, and projected growth. Enterprise ops teams spot the capacity cliff before it hits. The vendor and the customer both have visibility into whether the current configuration will support the next quarter of growth.

The enterprise handoffs that automation has to run cleanly

Complex handoffs the SMB flow engine falls over on.

Enterprise process automation lives or dies on the complex cross-functional handoffs that span multiple teams, multiple regions, and multiple compliance regimes. These are the handoffs that run cleanly on a shared-record enterprise stack and tend to fall over on a stitched-together SMB stack. Strkr runs each one as a configured flow on the native engine with the enterprise controls applied.

Global account handoff

A deal in APAC updates the global account.

A deal closed won in APAC updates the parent account in the global hierarchy, writes to the global forecast, triggers the global CSM, and notifies the exec sponsor on the parent account. The hierarchy-aware flow respects data residency per child while rolling up to the parent in the configured region.

Regulated-industry workflow

HIPAA flow with PHI handling.

A healthcare customer flow routes PHI through dedicated handlers with field-level encryption. The flow logs the HIPAA audit entries required for the BAA, the touched fields never leave the regulated-tier infrastructure, and the admin dashboard surfaces any flow step that could potentially touch PHI for pre-launch review.

Multi-entity billing

Child-account billing rolls up to the parent.

A multi-entity enterprise bills individual child accounts, aggregates the billing at the parent for the global procurement team, and reconciles the ARR across the family. The flow respects legal-entity boundaries on invoicing while rolling up the aggregate for the executive dashboard.

M&A integration

Two record stores merged into one hierarchy.

When an acquisition brings a new company into the enterprise portfolio, the import wizard reads the acquired company CRM into Strkr, maps the account hierarchy, resolves the duplicate contacts, and layers the new books onto the parent organization. The audit log captures the full migration trail.

Sales to professional services

Closed-won kicks off the implementation plan.

A deal closes won in the sales region. The flow creates the services engagement in the Projects app, assigns the implementation PM, drafts the kickoff communication, schedules the kickoff call, and provisions the customer-specific environment. The handoff is one flow run with every downstream team notified.

Legal review on sensitive terms

A contract term triggers legal sign-off.

When a contract field with a configured sensitivity flag changes (data residency commitment, non-standard liability clause, regulated-industry addendum), the flow pauses, pings the legal reviewer, holds the record until approval, and resumes on sign-off. The approval ties to the specific contract version in the audit log.

Finance to CRM

ERP posting updates the account billing.

An ERP posting (invoice issued, payment received, credit note applied) flows through the integration layer to the shared record store, updates the account billing fields, triggers the appropriate automation (dunning on overdue, upsell on paid in full ahead of renewal), and logs the finance event on the account timeline.

Workforce change

An exit flows through user, record ownership, access.

When an employee leaves per the HRIS, the SCIM integration deprovisions the user. The flow reassigns the user record ownership (accounts, open deals, open tickets, open projects) to the configured successor, archives the user calendar, and notifies the stakeholders on the moved records.

Multi-currency forecast

Local currency rolls up to parent currency.

A multi-currency enterprise forecasts in local currency per region, converts at the configured FX rate, and rolls up to the parent reporting currency. The flow writes the FX-adjusted amount alongside the local amount so the reports can show either view without a conversion job.

Procurement and risk management

The vendor-review checklist, answered without an asterisk.

Enterprise procurement runs every vendor through a security questionnaire, a compliance review, a vendor risk assessment, and a contract negotiation. These are the specific items that typically show up on the enterprise procurement checklist. Strkr answers each one with a yes or a specific commitment, so the procurement cycle does not stall on the vendor-review step.

SOC 2 Type II

External audit in progress.

Strkr runs a SOC 2 Type II program with an external audit firm. The report is available under NDA to prospective customers. The control set covers access management, change management, incident response, backup and recovery, and vendor risk. Automation audit trails sit inside the SOC 2 scope.

HIPAA plus BAA

For regulated healthcare customers.

HIPAA-compliant deployment is available for qualified healthcare customers with a signed Business Associate Agreement. PHI flows through dedicated handlers with field-level encryption. The audit log tracks every PHI access per the HIPAA requirements. The flow engine respects the HIPAA restrictions on content and channel.

GDPR and CCPA

DSAR, deletion, data residency.

GDPR and CCPA compliance covers Data Subject Access Requests, deletion workflows that respect the audit log while removing personal data, data residency controls that route storage to the required region, and lawful-basis documentation for processing activities. The compliance posture is table stakes for European and California customers.

Encryption

At rest, in transit, field-level available.

Data at rest encrypts with AES-256. Data in transit encrypts with TLS 1.3. Sensitive fields can carry application-level encryption with per-tenant keys for the highest-sensitivity workloads. Key management uses KMS with the standard enterprise rotation posture. The encryption posture meets the enterprise security team baseline.

Backup and recovery

Point-in-time restore up to 30 days.

Daily full backups and continuous incremental backups land in the data residency region. Point-in-time restore recovers the tenant to any moment inside the 30-day window. The RPO and RTO targets meet the enterprise business continuity requirement. The DR runbook ships for the procurement review.

Incident response

Documented runbook, 24/7 escalation.

The incident response program documents the escalation path, the notification timeline, the containment procedure, the forensics support, and the post-mortem publishing cadence. The commitment is in the master service agreement. Enterprise customers get a named incident response contact for critical incidents.

Vendor subprocessors

List published, change notification given.

The subprocessor list is published and maintained in the trust center. Material changes to the subprocessor list trigger notification to enterprise customers with the opt-out window required by the data processing addendum. The customer legal team can audit the subprocessor posture without a case-by-case ticket.

Legal terms

MSA, DPA, SOW, standard enterprise negotiables.

Strkr ships a standard master service agreement, data processing addendum, business associate agreement (for HIPAA customers), and statement of work templates that enterprise legal teams can negotiate without an extended cycle. The redline posture matches the standards the enterprise buyer expects.

Customer references

Peer references by segment and size.

Reference customers in the same segment, size, and compliance posture are available on request. The sales team can connect prospective customers to peers who already run Strkr at enterprise scale. The references accelerate the procurement cycle by giving the enterprise buyer peer validation on the specific operational concerns.

Deployment, support, and operational partnership

The service motion that goes with the software.

Enterprise process automation is as much a service motion as a software product. The implementation, the training, the ongoing support, and the operational partnership determine whether the automation program actually ships value. Strkr pairs the software with a dedicated service motion for enterprise customers so the implementation is a partnership rather than a self-serve exercise.

Implementation

Dedicated PM, documented plan, 90-day target.

Enterprise implementations assign a dedicated implementation PM, document the plan in a shared workspace, target first-value within 30 days and full go-live within 90 days. The PM runs weekly standups with the customer sponsor, maintains the risk register, and escalates issues before they turn into launch delays.

Data migration

From Salesforce, HubSpot, Dynamics, custom.

The migration team runs the extraction, transformation, and load from the legacy CRM. Salesforce, HubSpot, Microsoft Dynamics, and custom legacy stores all have migration playbooks. The migration preserves hierarchies, custom fields, and relationship history so the first week on Strkr sees the same org chart the last week on the old system did.

Admin training

The ops team becomes the first-line owner.

Admin training brings the customer ops team up to speed on the flow engine, the permission model, the audit log, and the open API. The target is first-line ownership so day-to-day admin tasks (new user provisioning, flow updates, report tuning) happen inside the customer team without a vendor ticket for every change.

End-user training

Rep training, manager training, exec training.

End-user training runs separate tracks for reps, managers, and executives. Each role sees the surfaces it uses most and the shortcuts that materially shift the daily workflow. Training ships in person for enterprise, virtual with recordings for everyone else, and office-hours office for ongoing questions.

Dedicated support

Named CSM, named support engineer, enterprise SLA.

Enterprise support assigns a named CSM, a named support engineer, and ships against an enterprise SLA on ticket response times. Critical incidents get 24/7 coverage. The support team knows the customer environment and can bypass the generic troubleshooting path on each ticket.

Executive sponsorship

A VP on every enterprise account.

Every enterprise account carries a named executive sponsor on the Strkr side. The sponsor runs the quarterly business review, mediates escalations, and owns the strategic relationship. The exec coverage is intentional, not a vibe, and the sponsor knows the customer environment before the first conversation.

Workshops

Automation workshops, QBR workshops, roadmap workshops.

The service motion ships workshops for specific topics: automation design workshop (two days, in-person or virtual), QBR workshop (one day, for the customer sales ops team), roadmap workshop (half-day, with product and engineering). Workshops convert strategy conversations into shipped work.

Change management

Dev tenant, release notes, scheduled deploys.

Enterprise customers run a dev tenant alongside production. Platform releases ship on a documented cadence with release notes delivered 48 hours before deployment. Breaking changes require advance notice per the master service agreement. The change management posture matches the enterprise ops team expectation.

Health review

Quarterly program review on the whole relationship.

Each quarter, the CSM and the executive sponsor run a program review covering platform adoption, automation program health, roadmap alignment, and renewal posture. The review surfaces the strategic conversation on a cadence rather than letting it drift to the renewal week.

Enterprise process automation with the controls procurement actually asks about.

Role-based access, field-level permissions, hierarchy-aware sharing, data residency, SOC 2 Type II in progress, HIPAA with BAA, open API, SCIM, SSO, and a tamper-evident audit log all ship on every paid tier. The service motion ships with the enterprise seat. Open your real workflow and run the procurement checklist.

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Common questions

What buyers ask about this feature.

What makes a process automation platform enterprise-grade?

Enterprise-grade means the controls that enterprise procurement, legal, security, and operations teams actually ask about: role-based access control with composable claims, field-level permissions on every object, hierarchy-aware record sharing with unlimited parent-child depth, configurable data residency per tenant (US, EU, APAC), tamper-evident audit logs sitting inside a SOC 2 Type II control set, SAML and OIDC SSO with every major identity provider, SCIM 2.0 provisioning for deprovisioning on exit, session policies with concurrent-session limits and MFA, IP allowlists, and a documented incident response program. Strkr builds all of these into the base platform rather than behind an enterprise SKU paywall, so a mid-market customer who scales into enterprise does not need to renegotiate the stack.

How does the Strkr flow engine hold up at enterprise scale?

The flow engine scales horizontally with event volume. Enterprise tenants run hundreds of concurrent flow executions with isolated worker pools so a spike in one flow does not starve routine automation. Bulk operations run as audited batches with rollback. Rate limits apply per user, per flow, and per integration. Long-running flows persist state across weeks on a renewal motion without losing records. Priority queues let urgent flows jump the routine queue. The engine runs inside the configured data residency region (US, EU, APAC). Observability exposes metrics, logs, and traces through Prometheus or OpenTelemetry compatible endpoints so enterprise ops teams integrate the metrics into their existing observability stack.

What cross-functional enterprise handoffs can the automation run?

The enterprise handoffs Strkr runs cleanly include global account updates (a deal in APAC updates the parent account in the global hierarchy and rolls into the global forecast), HIPAA-regulated workflows with PHI routing through dedicated handlers, multi-entity billing with child-account billing rolling up to the parent, M&A integration bringing a new company into the enterprise portfolio, sales-to-services handoffs on closed-won, legal-review flows on sensitive contract terms, finance-to-CRM flows from the ERP posting updates, workforce changes with SCIM deprovisioning triggering ownership reassignment, and multi-currency forecasts with local-to-parent currency conversion. Each one runs as a configured flow on the native engine with the enterprise controls applied.

What does Strkr commit to on security and compliance?

Strkr runs a SOC 2 Type II program with an external audit firm, with the report available under NDA. HIPAA-compliant deployment with a signed Business Associate Agreement is available for qualified healthcare customers. GDPR and CCPA compliance covers DSAR workflows, deletion with audit preservation, data residency controls, and lawful-basis documentation. Data encrypts at rest with AES-256 and in transit with TLS 1.3, with per-tenant field-level encryption available for the highest-sensitivity workloads. Backup and recovery supports point-in-time restore up to 30 days. The incident response program ships a documented runbook with 24/7 escalation on critical incidents. The subprocessor list is published and maintained in the trust center with change notification per the data processing addendum.

What service motion comes with the enterprise seat?

Enterprise customers get a dedicated implementation PM running a documented 90-day go-live plan, a migration team handling the extraction from Salesforce, HubSpot, Microsoft Dynamics, or custom legacy stores while preserving hierarchies and custom fields, admin training that puts the customer ops team in first-line ownership, end-user training for reps, managers, and executives, a named CSM and support engineer with enterprise SLA on ticket response times, a named executive sponsor who runs the quarterly program review, workshops for automation design and roadmap alignment, and documented change management with release notes 48 hours before deployment. The service motion is intentional and runs on a cadence rather than ad-hoc.

Does the enterprise feature set require a separate SKU?

No. The enterprise controls (role-based access, field-level permissions, hierarchy-aware sharing, audit log, SSO, SCIM, session policies, IP allowlists) ship on every paid tier at no extra charge. Data residency region selection, HIPAA deployment with BAA, SOC 2 Type II posture, and the enterprise service motion are the specific items that gate on enterprise contracting rather than seat count. The seat price on the pricing page is the full price for the platform capabilities. Enterprise contracting adds the service motion, the deployment commitments, and the compliance certifications on top rather than paywalling base features.

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