Is Excel still the right tool for a sales dashboard?
Excel is the right tool for one-off analysis, what-if modeling, and ad-hoc stakeholder views. It is not the right tool for a recurring exec dashboard that reads from the CRM, respects CRM permissions, and refreshes on-record-write. The telltale sign that Excel has aged out is the "Jesse on PTO" failure (only one person understands the model), the schema-drift failure (the CRM export changed and the formula broke silently), or the permission-leak failure (the sheet got shared broadly and includes numbers the recipients should not see). When those start happening, a CRM dashboard is the right next move.