What makes an automation platform truly flexible versus marketing-flexible?
Marketing-flexible platforms claim flex because they let you change a flow timing or add a custom field. Real-flex platforms bend along seven axes: data model (custom objects, not just custom fields), flow surface (no-code with code escape), tool catalog (stock plus custom nodes), triggers (every direction), composition (nested flows and shared steps), permissions (field-level with role and record overlays), and API escape (open REST and GraphQL on everything). A platform that scores high on one axis and low on five is called flexible in the brochure and inflexible in production.