Built for Distribution Sales Managers

The CRM for the distribution sales manager running outside AEs, counter, and principals at once.

A sales manager at a 10 to 80 person industrial distributor (electrical, plumbing, HVAC/R, power transmission, fasteners, hydraulics, MRO) juggles outside AEs, counter staff, and the manufacturer-rep principals the distributor represents, with sell-through reporting that different principals demand on different cadences. Strkr collapses that into one workspace with line-card forecast rollup, SKU-level win-rate reporting, counter-pickup capture, and Strkr AI deal risk flags.

Why buyers are here

Industrial distribution Sales Managers: the daily pains.

Distribution sales managers run a different week than SaaS or services managers. Deal cycles run from a 15-minute counter sale to an 18-month capital-project award. The sales motion touches outside account executives running territory routes, counter staff capturing walk-in orders, and manufacturer-rep principals the distributor represents who demand sell-through reports on different cadences. The ERP owns the authoritative order history. The line card changes quarterly when a principal signs or departs. The six pains below show up on every industrial distribution sales manager call we take with distributors between 10 and 80 people.

Three motions, one forecast

Outside AE, counter, and principal sell-through roll into one number.

Outside AEs run territory routes with weekly call cadence and 30-day deal cycles on stock orders, 60-to-180 day cycles on project orders. Counter staff capture walk-in orders on the same day. Manufacturer-rep principals demand sell-through reports monthly on their SKUs. Rolling all three motions into one forecast inside a generic CRM means a Google Sheet with three tabs and a Friday reconciliation call. Strkr runs native line-card forecasts that roll up to a distributor number with the three motions treated distinctly, and sell-through reporting pre-shaped for each principal cadence.

SKU-level win rate

Nobody can answer win rate by product line without a BI ticket.

The sales manager wants to know win rate on the fastener line versus the hydraulic line, on the Northeast versus the Southwest, on the top five MRO accounts versus the long tail. Most distribution stacks need a Power BI workbook per cut and a weekly ERP export. Strkr ships product-line, segment, territory, principal, and account-tier win-rate tiles as default manager dashboard surfaces, filterable without a ticket.

Counter captures nothing

A $12,000 walk-in order never lands as a customer-relationship signal.

A customer walks into the counter, pulls $12,000 of hydraulic hose and fittings, pays on a corporate credit card, and leaves. The counter clerk books the order in the ERP, nothing lands on the CRM, and the outside AE for that territory discovers the account exists six months later from a sell-through report. Strkr Flows capture counter orders from the ERP side onto the account record automatically so the outside AE sees walk-in activity as a trigger for a territory visit.

Principal sell-through demand

Three principals demand sell-through reports on three cadences.

The electrical principal demands a monthly report on their SKUs. The hydraulics principal demands a quarterly report with growth-versus-prior-year comparison. The fasteners principal demands a weekly dashboard access. The sales manager spends two days a month exporting from the ERP and shaping reports for each principal. Strkr runs principal sell-through dashboards as a native primitive, filterable by principal, SKU, territory, and account, with export cadence configured per principal.

Long cycle, cold trail

An 18-month capital-project deal goes dark for 90 days.

A capital-equipment or spec-driven project deal with 20 touchpoints across engineering, procurement, and operations has quiet stretches by design. The stretch that matters (the competitor is being specified behind the scenes) looks identical to the stretch that does not. Strkr AI reads activity cadence, email tone, quote age, and principal engagement, then flags deals where the silence pattern looks competitive, with a specific reason attached.

Outside AE windshield time

The outside AE spends two days a week in a windshield between visits.

A territorial outside AE at an industrial distributor spends 25 to 40 percent of weekly hours in a vehicle between visits. Call-report hygiene drifts because every call-report entry demands a laptop open at a counter stop. Strkr Messaging and the mobile call-logging flow let the AE log a visit from a phone in 30 seconds, Strkr AI drafts the summary from a voice note, and the sales manager runs weekly cadence off a current book instead of a Friday-afternoon call-report rebuild.

How Strkr fits a distribution sales week

The primitives a distribution sales manager actually uses.

Strkr for industrial distribution sales managers is the same CRM every other role at the distributor runs (outside AEs, counter, operations, accounting), with role-aware views and automation shaped around the stocking-distributor motion. Everything below ships on every paid tier with no premium distribution module gate. The primitives map to the five jobs a distribution sales manager repeats weekly: run outside AE call cadence, roll a line-card forecast, respond to principal sell-through demands, flag deals at risk, and keep the counter signal reaching the outside AE book.

Line-card forecast

Outside, counter, principal sell-through on one rollup.

Outside AE pipeline, counter order velocity, and principal sell-through each roll up through their own forecast with motion-appropriate category math. Outside uses commit, best case, and pipeline on 30-day stock-order cycles plus 60-to-180-day project cycles. Counter captures same-day order flow and reorder pattern. Principal sell-through rolls on per-principal cadence. The three streams combine into a distributor number without a Google Sheet.

Outside AE pipeline

Every AE pipeline on one scrollable view.

The sales manager opens the outside AE rollup and sees every AE pipeline grouped by territory and AE, sorted by stage and close date. Filter by product line, deal size, principal, or Strkr AI risk flag. Collapse per AE for firm-wide reviews, expand per AE when running a 1:1.

SKU-level win-rate dashboards

Product line, segment, territory, principal on one tile.

The sales manager dashboard renders win-rate tiles by product line, segment, territory, principal, and account tier, filterable without a BI ticket. The weekly review runs off the dashboard in 20 minutes instead of a Monday request to a shared services analyst.

Counter-pickup capture

Walk-in orders land on the account record automatically.

Strkr Flows capture counter orders from the ERP side onto the account record automatically, with SKUs, order value, and purchase date. The outside AE for that territory sees walk-in activity as a trigger for a territory visit, and the sales manager sees cross-channel engagement on the account.

Principal sell-through dashboards

Per-principal exports on per-principal cadence.

Principal sell-through dashboards render as a native primitive, filterable by principal, SKU, territory, and account. Export cadence configures per principal (electrical monthly, hydraulics quarterly, fasteners weekly), and the sales manager stops spending two days a month shaping reports from an ERP export.

Strkr AI deal risk

The deal where silence looks competitive, flagged.

Strkr AI reads activity cadence, email tone, quote age, and principal engagement, then flags deals where the silence pattern looks competitive, with a specific reason attached (no activity in 30 days on a capital-project deal, a competitor principal was spec-dropped at the engineering review).

Mobile call-log capture

Outside AE logs a visit from a phone in 30 seconds.

The outside AE opens the Strkr mobile view at a counter stop or in a vehicle, dictates a voice note on the visit, and Strkr AI drafts the summary (attendees, agenda, pricing discussion, next-step). The AE confirms, and the call-report lands on the account record in 30 seconds instead of a Friday-afternoon call-report rebuild.

Dashboards by territory

AE, territory, line, distributor, one page.

The sales manager dashboard renders deal velocity by stage per territory, average deal size per product line, win rate per AE, cycle time per lead source, booked margin per principal, and sell-through growth per principal. Each tile filters by territory, principal, segment, and timeframe.

What Strkr automates for a distribution sales manager

The repeatable work the CRM should do before Monday.

The best industrial distribution sales managers are the ones who automate the repeatable moves and spend the week on territory coaching and principal relationships. Strkr Flows handle the dozen automations every distribution sales manager should run, and each one ships as a native trigger with no webhook plumbing. The pattern below is what shows up in week two of every mid-sized distributor deployment.

Call-cadence tracker

AEs behind on territory call cadence surface Monday.

Monday 7 AM, Strkr identifies every outside AE whose territory call cadence has slipped below the per-tier threshold (A accounts weekly, B accounts bi-weekly, C accounts monthly). The sales manager list surfaces the accounts behind cadence and the AE owner, so the weekly 1:1 opens with the list in hand.

Counter-pickup trigger

ERP counter order lands on the account record.

When the ERP books a counter order, the flow captures it on the account record with SKUs, order value, and purchase date. If the account has an assigned outside AE, the flow notifies the AE with a nudge to call the account.

Principal sell-through export

Monthly or quarterly export runs on principal cadence.

Per-principal export schedules trigger automatically: the electrical principal gets the monthly SKU report on the first business day, the hydraulics principal gets the quarterly report with YoY comparison on quarter-end, and the fasteners principal has dashboard access with no manual export.

Stale deal nudge

Deals past the per-stage threshold surface weekly.

Monday 7 AM, Strkr identifies every open deal past the per-stage age threshold with no AE activity in the window. Drops a nudge on the owning AE dashboard and attaches the batch to the sales manager AE review.

Quote-expiration flow

Quotes 25 days from expiration auto-nudge.

When a quote reaches 25 days from expiration (quotes typically carry 30-day validity on distributor pricing), the flow drops a nudge on the owning AE dashboard with the quote amount, customer, and SKUs pre-attached. The AE recapitalizes the quote conversation before the quote expires.

Risk-flag digest

Monday email, five deals, two paragraphs each.

Monday 7 AM email: the top five Strkr AI risk-flagged deals with the specific reason per deal and a suggested AE conversation. The sales manager walks into the Monday AE review with the risk list in hand.

Mobile call-log draft

AE voice note lands as a call-report draft.

An outside AE dictates a voice note after a visit, and Strkr AI drafts the call summary from the voice note. The AE confirms, and the call-report lands on the account record in 30 seconds.

Reorder-pattern prompt

Account with reorder pattern gets a reorder nudge.

When an account has run three or more repeat orders of a similar SKU set on a regular cadence (monthly, quarterly), the flow drops a reorder nudge on the AE dashboard with the historical SKU set pre-attached. The repeat-order motion runs on cadence instead of waiting for the customer to call.

What a sales manager sees that AEs do not

The sales manager tier that respects the AE workspace.

A sales manager tier that creates a parallel UI the AEs cannot see is a tier that breeds mistrust on the territory. Strkr keeps the workspace identical for sales manager and AE, then adds a sales-manager-only overlay for firm pipeline rollup, AE benchmarks, principal sell-through, risk-flag inbox, and private coaching notes.

Firm rollup

Every territory pipeline on one view.

The sales manager firm rollup shows every AE pipeline on a single screen, grouped by territory and then by AE, sorted by stage and close date. Filter by product line, principal, segment, deal size, or margin band.

AE benchmarks

AE against territory, territory against distributor.

Every AE metric (calls logged, pipeline open, win rate, deal size, cycle time, counter-pickup capture rate) renders against the territory average and the distributor average on the same tile. The sales manager spots the AE a quarter outside the territory on call cadence and runs a specific coaching session.

Principal sell-through view

Per-principal dashboards for the sales manager.

The sales manager opens a principal view and sees sell-through across all territories, YoY comparison, top SKUs, top accounts, and the two accounts drifting on growth versus plan. The principal quarterly review runs off the dashboard with grounded numbers.

Private AE notes

Sales manager notes AEs do not see.

Notes captured during an AE 1:1 can be marked private to the sales manager or shared with the AE. Private notes feed the annual review view and the AE development dashboard. Shared notes become visible with action items queued.

Risk-flag inbox

Strkr AI flags across the distributor, in one list.

Every Strkr AI deal risk flag across the distributor lands in a sales-manager-only risk inbox. The sales manager triages each flag in two clicks: dismiss (false positive), schedule coaching (creates a task tied to the deal), or escalate (routes to the GM with the flag history attached).

Submit-lock override

The sales manager read beats the AE read when it has to.

AEs submit their weekly category calls through the Friday workflow. The sales manager overrides the AE call per deal where the read differs, and the override carries a one-line reason the AE sees on Monday. The territory number that rolls up is the sales-manager-adjusted number.

Deal timeline

Every call, quote, counter order, and principal event in order.

The deal timeline captures every call, quote version, counter-pickup capture, principal engagement, and category call across the deal lifetime. The sales manager walking into a difficult deal review scrolls the timeline in two minutes and arrives with context.

Head-to-head

Strkr vs Epicor plus Salesforce plus spreadsheets.

Most 10 to 80 person industrial distributors run an ERP (Epicor P21, Infor Distribution SX.e, Prophet 21, DDI) for the authoritative order history, Salesforce or Microsoft Dynamics for records, a Google Sheet for the forecast, a Power BI workbook for principal sell-through reports, and the counter clerk notepad for walk-in-order follow-up. The stack is five surfaces and the sales manager spends every Monday morning reconciling numbers. Strkr collapses that into one workspace with one bill.

What matters Strkr ERP + Salesforce + Sheet + Power BI
Number of surfaces the sales manager opens Monday 1 (Strkr) 5 (ERP, Salesforce, Sheet, Power BI, notepad)
Line-card forecast rollup Native rollup across outside, counter, principal Google Sheet reconciled Friday night
Outside AE pipeline Native territory rollup with cadence context Salesforce report filtered by owner
SKU-level win rate Native tile filterable without a BI ticket Power BI workbook rebuilt per cut
Counter-pickup capture ERP flow lands walk-in orders on account record Counter clerk notepad or nothing
Principal sell-through Native dashboards with per-principal export cadence Monthly ERP export plus Excel shaping
Deal risk flags Native Strkr AI flags with specific reasons Sales manager eyeballs the pipeline Monday
Mobile call-log capture Voice note to Strkr AI call summary in 30 seconds Friday afternoon call-report rebuild
Reorder-pattern prompt Native nudge on reorder cadence AE memory
Monthly cost per seat (stack) One per-seat line, see pricing page Four to five per-seat lines stacked

See the CRM built for the industrial distribution sales manager.

Start a trial with the full distribution sales manager stack enabled: line-card forecast rollup, outside AE pipeline, SKU-level win-rate dashboards, counter-pickup capture, principal sell-through dashboards, Strkr AI deal risk, mobile call-log capture, reorder-pattern prompts. One bill, one workspace, one source of truth for the distributor week. Migrate from the ERP plus Salesforce plus Sheet plus Power BI stack in an afternoon and keep every account, deal, counter order, and principal relationship intact. The pricing page lays out the per-seat line in full.

Common questions

Industrial distribution Sales Managers buyer FAQ.

Can Strkr handle a forecast that mixes outside AE, counter, and principal sell-through?

Yes. Strkr runs native line-card forecasts that treat each motion with its own category math: outside AE uses commit, best case, and pipeline on 30-day stock-order cycles plus 60-to-180-day project cycles; counter captures same-day order flow and reorder pattern; principal sell-through rolls on per-principal cadence. The three streams combine into a distributor number without a Google Sheet, and the sales manager sees per-motion contribution against plan at a glance. For distributors running a separate inside-sales motion, the forecast primitive scales with a fourth stream.

How does Strkr capture counter orders onto the outside AE book?

Strkr Flows capture counter orders from the ERP side onto the account record automatically, with SKUs, order value, and purchase date. If the account has an assigned outside AE, the flow notifies the AE with a nudge to call the account. The outside AE for that territory sees walk-in activity as a trigger for a territory visit rather than discovering the account exists six months later from a sell-through report. For distributors running a formal counter-to-outside hand-off process, the flow supports a counter-clerk tagging step before the AE notification fires.

Can we run principal sell-through reports on the per-principal cadence they demand?

Yes. Principal sell-through dashboards render as a native primitive, filterable by principal, SKU, territory, and account. Export cadence configures per principal (electrical monthly, hydraulics quarterly, fasteners weekly dashboard access), and Strkr Flows run the exports automatically on the configured cadence. The sales manager stops spending two days a month shaping reports from an ERP export, and the principal relationship stays on cadence instead of a last-minute scramble. For distributors with a formal principal-review calendar, the dashboard supports a per-principal review mode with the YoY comparison and growth-versus-plan tiles pre-rendered.

How does mobile call-log capture work for an outside AE in a vehicle?

The outside AE opens the Strkr mobile view at a counter stop or in a vehicle, dictates a voice note on the visit, and Strkr AI drafts the summary (attendees, agenda, pricing discussion, next-step). The AE confirms, and the call-report lands on the account record in 30 seconds instead of a Friday-afternoon call-report rebuild. Strkr Messaging handles the mobile capture so the AE does not need a laptop open at every counter stop. For distributors running a formal daily call-report cadence, the sales manager dashboard shows call-report completion rate per AE per day.

How does Strkr AI deal risk work on an 18-month capital-project deal?

Strkr AI reads activity cadence, email tone, quote age, and principal engagement across the deal, then flags deals where the silence pattern looks competitive. The flag opens into a specific reason (no activity in 30 days on a capital-project deal, a competitor principal was spec-dropped at the engineering review, procurement never engaged after the quote), so the AE acts on a specific gap instead of a vague worry. The Monday 7 AM risk digest surfaces the top five flagged deals with the specific reason per deal and a suggested next-step, so the sales manager walks into the Monday AE review with the risk list in hand.

What does Strkr cost for a 40-person industrial distributor with 20 outside AEs?

Starter is $29 per seat per month, Pro is $59, and Scale is $119. Most 40-person industrial distributors land on Pro for the Products module (SKU catalog), Projects module (project-order delivery), and the mobile call-log capture. For 40 seats that is $2,360 per month on Pro. The Strkr AI module is an opt-in $49 per month that includes 5,000 Strkr AI calls, which covers call-log drafting, risk-flag digests, reorder-pattern prompts, and principal sell-through narration for a distributor this size with headroom. Strkr Messaging adds 2 cents per SMS segment and 5 cents per MMS if the distributor runs outbound customer SMS. The 14-day trial includes every surface so the sales team can run a live week through Strkr before the first invoice lands.

Try it free. Bring your team next week.

No sales call, no migration consultant, no four-month implementation. Enter your card, get 14 days of the full Pro tier, cancel any time before day 14 with zero charge. Spin up a workspace, import your CSV, and have something useful before lunch.