Built for Healthcare CROs

The CRM healthcare CROs run the board number from.

A chief revenue officer at a healthcare SaaS or medical device company owns a number against 12 to 18 month cycles that run through CMO, CFO, CIO, and Chief of Service review. The board wants +/- 5 percent forecast confidence on a pipeline where 40 percent lands in two annual RFP windows, pilot ARR converts to expansion ARR on an 18 to 24 month tail, and credentialing stalls can push a quarter off a cliff. Strkr collapses the committee rollup, the RFP calendar, the pilot-to-expansion forecast, the hierarchical forecast, and the credentialing dashboard into one workspace built for a healthcare CRO running a 40 to 200 person revenue org.

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Why buyers are here

Healthcare CROs: the daily pains.

A healthcare chief revenue officer carries the number against five constraints that do not exist in a normal B2B SaaS revenue role. The cycle runs 12 to 18 months on a good year and 24 on a bad one. The committee of record is a four-person review across CMO, CFO, CIO, and Chief of Service, each with their own evaluation lens and veto power. Pilot ARR converts to expansion ARR on an 18 to 24 month tail, which means the current-quarter number and the three-year revenue plan pull from the same account on different time horizons. Hospital RFP seasonality compresses 40 percent of next-year pipeline into two annual windows the CRO has to pre-stage with the ops team. The board wants +/- 5 percent forecast confidence through the full window, and the standard CRM gives neither the committee visibility nor the pilot-to-expansion math to deliver it. The six pains below are what every healthcare CRO buyer call opens with. Strkr is HIPAA-aware for CRM and revenue-leadership use and is not HIPAA-certified for PHI storage, and the limit matters enough that it shows up again further down.

Committee of four

Four veto holders, four evaluation lenses, one deal.

A health system deal needs the CMO on clinical outcome and workflow fit, the CFO on contracted price against GPO floor and three-year TCO, the CIO on integration risk against the existing EHR, and the Chief of Service on adoption inside the department. Standard CRMs let the CRO see two of the four on the deal record. Strkr tracks every committee holder as a role-tagged contact with meeting history, outstanding ask, veto risk, and last touch so the CRO walks into every forecast review with the four gates visible per deal and the three thin spots across the territory surfaced a week in advance.

Pilot vs expansion ARR

The current quarter wants pilot. The three-year plan wants expansion.

A six-month department pilot at $120K ARR lands in the current quarter number and the real revenue is the $1.4M system-wide expansion that lands at month 20 when adoption clears the pilot thresholds. Standard CRMs flip the pilot to Closed Won and lose the expansion thread. Strkr tracks pilot-to-expansion as a native motion with linked pilot and expansion deals, success-criteria checklists tied to 90 or 180 day checkpoints, and an expansion forecast on the parent IDN account so pilot ARR shows up in the current-quarter forecast while projected expansion ARR shows up in the three-year plan and both numbers tie back to the same account record.

12 to 18 month forecast

The board wants +/- 5 percent through a 15-month cycle.

A 15-month cycle means the forecast call every Friday has to carry judgment across quarters, not just across weeks. The CFO wants the commit for the current quarter, the three-year revenue plan wants the pilot-to-expansion curve on every account, and the board deck wants a healthy pipeline against the GPO master contracts coming up for renewal. Strkr runs a native hierarchical forecast with rep-submitted category calls, manager overlay, VP-level rollup, and CRO-level rollup, plus a per-account expansion forecast tracked alongside pilot ARR so the CRO never has to pick which number to show the board.

RFP season compression

Two windows a year decide the three-year revenue plan.

Health system RFPs land in two seasonal windows and the next 18 months of pipeline comes from how the team runs those two sprints. The CRO sees the pipeline on a Monday and finds out at the next RFP review that half the submissions ran without a proposal manager assigned. Strkr ships an RFP calendar object the CRO opens to see every submission across the territory with status, incumbent, GPO vehicle, and expected decision date so the three-year revenue plan becomes a conversation about specific RFPs instead of a Thursday spreadsheet rebuild.

Credentialing cliff

A credentialing stall pushes the quarter off a cliff.

A commercially closed deal lands in a credentialing queue for 60 to 120 days while privacy, legal, IT security, and vendor review each run on their own clock. Standard pipeline hygiene flags the deal as stale and the forecast carries a hole the CRO sees at Thursday night review. Strkr lets the ops team mark Credentialing Hold as a formal substage with per-gate owner, expected clear date, and three-day pre-window nudge so the CRO sees a credentialing board instead of a cliff, and the quarter never slips because a packet sat in a legal queue nobody chased.

HIPAA-aware revenue org

One careless note from a rep lands on the CRO.

A rep logs a note with a patient scenario by name during discovery, the privacy officer at the hospital reviews CRM activity six months later as part of due diligence, and the CRO owns the incident conversation with legal plus the board. Strkr ships field-level warnings on free-text surfaces, HIPAA-aware note templates for discovery, clinical demo, legal review, and committee readout, and tenant-level policy toggles the ops team enforces at the surface the rep touches every day. The posture is enforced on the record, not promised on a training slide. Strkr is HIPAA-aware for CRM use, not HIPAA-certified for PHI storage.

How Strkr fits a healthcare CRO week

The primitives healthcare CROs actually use.

Strkr for healthcare CROs is the same CRM every AE, AM, CSM, and SDR in the revenue org runs, with CRO-tier views layered on top for board-grade forecasting, committee rollups, pilot-to-expansion ARR tracking, RFP calendar overlays, and territory-level attainment surfaces. Everything below ships on every paid tier with no premium CRO module gate. The primitives line up with the four jobs a healthcare CRO repeats every week: run the hierarchical forecast with +/- 5 percent board confidence, run the committee review across every top-20 deal, run the pilot-to-expansion forecast against the three-year plan, and run the RFP calendar against the two annual tentpoles.

Hierarchical forecast

Rep submits, manager overlays, VP rolls, CRO rolls.

Reps submit weekly category calls per deal (commit, best case, pipeline, omit). First-line managers overlay and submit the pod number. VPs overlay and submit the regional or segment number. The CRO overlays and submits the company number to the board. One source of truth from the rep card to the CFO review, with submit-lock audit at every level so the Friday forecast call becomes a conversation about variance patterns instead of reconciliation across spreadsheets.

Committee rollup

CMO, CFO, CIO, Chief of Service, visible per deal.

Every deal record carries a stakeholder panel with role tags for the four committee holders plus privacy officer, IT security, procurement, and economic buyer. The CRO opens a committee rollup view that lists every top-20 deal with the four committee holders colored by warmth and days since last touch. The three thin spots across the territory surface a week before the committee review instead of in the room.

Pilot-to-expansion forecast

Pilot ARR plus projected expansion ARR per account.

Every hospital and IDN account shows pilot ARR, projected expansion ARR per service line, and the probability-weighted total. The CRO opens the account and sees the pilot revenue in the current-quarter forecast, the projected expansion revenue in the three-year plan, and the probability-weighted total that the board deck pulls from. The two numbers tie back to the same record so neither the board nor the CFO ever sees a mismatch between the forecast and the strategic plan.

Territory attainment

Segment, region, pod, rep, with ramp curves.

The attainment surface shows every segment, region, pod, and rep with pacing versus quota, pipeline coverage, win rate by segment, average cycle time, and committee gap density. The CRO opens the territory view and spots which pod is running two quarters outside the team on cycle time and runs a specific coaching conversation with the regional VP. Ramp curves for new AEs render against the pod and the team so the first 90 days produce a visible pattern instead of a vibe.

RFP calendar overlay

Two seasonal windows, one CRO view.

The RFP calendar object ships at the ops layer and the CRO opens a strategic overlay that groups every submission across the territory by GPO vehicle, by segment, and by decision date. The CRO walks into the next quarterly business review with the RFP pipeline laid out against the three-year revenue plan and spots the three windows where the team is thin on incumbent-displacement coverage.

GPO leverage view

Deals grouped by Vizient, Premier, HealthTrust, Intalere.

GPO affiliations live as parent accounts above every hospital and clinic record. The CRO opens a GPO leverage view that groups deals by vehicle with pipeline, closed, pacing, and renewal windows per vehicle. The next national contracting conversation starts in the right place and the team spots where a GPO master is up for renewal before the incumbent locks in another three years.

Risk-flagged deals

Monday email, top 20 deals in the company.

Monday 7 AM email to the CRO: the top 20 Strkr AI risk-flagged deals in the company with the specific reason per deal (committee gap, champion silent 14 days, credentialing clock expiring, close date slipped twice, pilot thresholds slipping). The CRO walks into the Monday executive sync with the risk list in hand and frames the week around 20 specific deals instead of a vague tighten up the pipeline statement.

Board-grade attribution

Marketing-sourced, 18-month window, per channel.

The board deck wants sourced vs influenced revenue per channel on the 18-month attribution window. Strkr rolls up first-touch, last-touch, linear, and position-based attribution models on the pipeline-to-close window with channel, campaign, and event splits. The CRO walks into the quarterly board review with the exact spend-to-pipeline ratio per channel instead of a spreadsheet reconciliation the night before.

Flows for the healthcare CRO motion

The automations the CRO office should run before Monday.

The best healthcare CROs automate the quiet administrative drag between committee gates, pilot checkpoints, RFP submission windows, and forecast cadences and spend their hours on the 20 deals and the three segments where leadership judgment moves the number. Strkr Flows cover the automations every healthcare revenue org should run as native triggers with no webhook plumbing between tools. The pattern below is what shows up in month two of every healthcare deployment and compounds into a cleaner board-grade forecast across the 18-month cycle.

Forecast submit-lock

Friday 5 PM, every level locks and escalates.

A weekly flow opens the forecast on Monday, nudges reps and managers through Thursday, locks the rep submission on Thursday 5 PM, locks the manager submission on Friday 10 AM, locks the VP submission on Friday 2 PM, and locks the CRO submission on Friday 5 PM. Missed submissions escalate automatically. The number that lands on the Monday CFO review is the number the full stack agreed on, with the submit-lock audit preserved per level.

Pilot checkpoint fire

Pilot criteria clear fires the expansion playbook.

Every pilot carries a structured success-criteria checklist (adoption threshold, utilization target, clinical outcome metric, satisfaction score). The flow watches the checklist and the moment the agreed criteria clear it opens the linked expansion deal, drafts the expansion proposal from the pilot template, and schedules the executive readout meeting with the economic buyer. The pilot-to-expansion thread never gets dropped during a quarterly transition, and the three-year revenue plan stays tied to specific accounts.

Committee gap

Top-20 deal with a missing veto holder flags up.

Every top-20 deal gets watched for stakeholder-panel completeness per committee gate. A deal in Clinical Review needs an identified CMO contact and a Chief of Service. A deal in Financial Review needs an identified CFO and an economic buyer. The flow pings the AE at stage move if a required role is missing and flags the deal to the CRO queue if it clears a stage with the gap unresolved. The CRO never walks into a forecast review to find a top-20 deal with a committee gap the team should have caught.

Credentialing cliff watch

A 90-day hold with 10 days left pings the CRO.

Set an expected clear date on the Credentialing Hold substage per gate and Strkr pings the gate owner three days before the window opens with the right re-engage template drafted. A separate flow surfaces to the CRO queue any top-20 deal where the credentialing clock has 10 days left and no activity, so the CRO can escalate before a quarter slips because a packet sat in a legal queue nobody tracked.

GPO renewal radar

Master contracts up for renewal, surfaced to the CRO.

Every GPO master agreement carries a renewal date and an incumbent. Strkr fires a renewal-radar flow six months before each window: pings the AE assigned to the GPO, drafts the incumbent-defense or incumbent-displacement playbook, surfaces the hospitals affected, and schedules the executive briefing with the GPO contracting lead. The CRO sees the GPO renewal map on the Monday rollup and spots the three vehicles where the team is thin before an incumbent locks in another three years.

RFP strategy brief

45-day pre-window CRO briefing fires.

Each RFP window has a season kickoff date. Strkr fires a 45-day pre-window flow that drafts the CRO strategy brief with the submission list for the window, the proposal manager coverage, the incumbent displacement opportunities, the GPO vehicle mix, and the expected pipeline contribution to the three-year plan. The CRO walks into the next RFP strategy meeting with the brief already drafted instead of a Thursday rebuild from Excel.

Board-grade digest

Monday 6 AM, the number the board asked for.

Monday 6 AM board-grade digest to the CRO inbox: full-stack forecast rollup, pilot vs expansion ARR split per segment, top-20 risk-flagged deals, GPO renewal map, RFP calendar status, territory attainment per segment, and the specific variance patterns worth escalating. The CRO walks into the Monday executive sync with the number ready instead of two hours of spreadsheet reconciliation.

The compliance limit, said plainly

What Strkr is and is not for a healthcare revenue org.

Any healthcare CRO evaluating a CRM has one question in front of every other question. Can the tool store protected health information. Strkr is HIPAA-aware for CRM and revenue-leadership use and is not HIPAA-certified for PHI storage, and the shape of that limit matters enough to put at the center of the page instead of in a footnote.

What Strkr is

HIPAA-aware CRM for the revenue motion.

Strkr is a CRM designed for a healthcare enterprise revenue motion with HIPAA-aware primitives. Note templates that discourage patient references. Field-level warnings on free-text surfaces. Tenant-level auto-redact filters on inbound email sync. Role-aware visibility on deal records so clinical context stays with clinical reviewers. The posture trains the behavior that keeps the full revenue org on the right side of the privacy officer at every hospital it sells into.

What Strkr is not

Not HIPAA-certified for PHI storage.

Strkr is not HIPAA-certified for storing protected health information and does not sign a Business Associate Agreement that covers CRM contents as a PHI data store. Clinical records, patient identifiers, chart excerpts, and any other PHI must stay in an EHR or a HIPAA-certified system of record. If the revenue use case requires PHI in the CRM, Strkr is not the fit, and the honest answer up front saves the sales cycle for both sides.

Where the line sits

CRM contents belong to the revenue motion.

Strkr holds hospital account records, parent-IDN hierarchy, GPO master contracts, committee stakeholder contacts, meeting history, RFP calendar entries, pricing scenarios, discovery notes in generalized language, legal and procurement artifacts, pilot success criteria, service-line expansion maps, and the expansion forecast. None of that is PHI. The daily motion stays clean as long as the admin surfaces enforce the shape.

If PHI is in scope

The right stack is an EHR plus Strkr.

Healthcare SaaS and medical device vendors whose product itself touches PHI run the clinical workflow inside the EHR or a dedicated HIPAA-certified platform and run the revenue motion in Strkr. The two layers stay separate and the full revenue org gets the CRM it needs without pulling the clinical system into a revenue context it was not built for.

How the policy ships

Admin controls make the posture enforceable.

Admins turn on the free-text PHI warning filter at the tenant level, enable the inbound email auto-redact, publish the HIPAA-aware note and QBR templates, lock the lead-form schema to structured fields, set the pixel policy block list, and enforce audit-trail retention. The CRO ships the posture at tenant launch instead of chasing 100 reps across the territory to remember a training slide.

Audit trail

Every access, every change, every policy toggle, logged.

Every record read, every field edit, every stakeholder change, every policy toggle, and every schema change writes an audit entry with user, timestamp, IP, and the specific change. The privacy officer at a hospital running CRM due diligence six months into a renewal gets a clean export in under 10 minutes instead of a two-week reconstruction, and the CRO never has to answer a board question about data posture with a shrug.

Head-to-head

Strkr for healthcare CROs vs the Health Cloud, Clari, Tableau stack.

A typical healthcare revenue org runs Salesforce Health Cloud for the CRM shell with two certified admins, Clari for forecasting, Tableau for the attribution waterfall, Veeva alongside for life sciences deals, Marketo for marketing automation, Excel for the committee tracker, Google Sheets for the RFP calendar, a shared drive for BAA artifacts, and Gainsight for CS. Strkr collapses most of that into one workspace with one admin surface and one record of truth per hospital account.

What matters Strkr Health Cloud, Clari, Tableau
Pipeline shaped for 12 to 18 month cycles Native stages, dormant-stage logic, Credentialing Hold substage, relationship warmth across quarters Standard pipeline flags 60-day quiet windows as stale, loses the thread by month four
Committee stakeholder rollup Role-tagged panel per deal, CRO-level committee rollup across every top-20 deal Primary and secondary contact fields plus a shared Excel committee tracker rebuilt quarterly
Hierarchical forecast Rep to manager to VP to CRO rollup with submit-lock audit per level and Friday escalation Clari seat per rep plus a VP spreadsheet that reconciles Thursday night
Pilot-to-expansion ARR split Linked pilot and expansion deals, success-criteria checklist, pilot ARR in current quarter plus projected expansion ARR in three-year plan Pilot flips to Closed Won, expansion rebuilt as a new deal, three-year plan drifts from the forecast
RFP season planning Native RFP calendar with CRO strategic overlay by GPO vehicle, segment, and decision date Shared spreadsheet rebuilt every January and July, no CRO-level view across the pipeline
Credentialing cliff watch Native substage with per-gate owner, three-day pre-window nudge, CRO escalation on top-20 deals Deal goes stale, hygiene flags fire, quarter slips because nobody chased the packet
GPO leverage view Native parent accounts for Vizient, Premier, HealthTrust, Intalere with six-month renewal radar Custom field work plus a side spreadsheet, master renewals missed by three weeks on average
Board-grade attribution First, last, linear, position-based attribution on 18-month pipeline window with channel, campaign, event split Tableau rebuild every quarter against a 90-day MA attribution stub that undercounts the real curve
HIPAA-aware revenue org posture Field-level warnings, auto-redact on email sync, HIPAA-aware templates, admin-enforced policy, full audit trail Standard CRM with a training deck, privacy officer finds PHI in a discovery note six months in
PHI storage Not supported. CRM and revenue use only. PHI stays in the EHR or a HIPAA-certified system of record Health Cloud markets PHI support behind a BAA, adds complexity and cost to the revenue CRM
Admin headcount for the revenue stack RevOps generalist runs the admin surface Two certified Health Cloud admins plus a Veeva admin plus a Clari admin plus a Marketo admin
Monthly cost per seat (CRO stack) One per-seat line, see pricing page Seven to ten per-seat lines stacked plus admin headcount plus Tableau seat

See the CRM healthcare CROs run the board number from.

Start a 14-day trial with the full healthcare CRO stack enabled. Hospital and parent-IDN hierarchy on every account. Committee stakeholder panels on every deal with the CRO rollup view across top-20 deals. RFP calendar strategic overlay by GPO vehicle, segment, and decision date. Credentialing Hold substage with per-gate owners, three-day pre-window nudges, and CRO escalation. Pilot-to-expansion ARR tracked alongside pilot ARR on every account with success-criteria checklists tied to 90 or 180 day checkpoints. HIPAA-aware note templates and admin-enforced auto-redact on email sync. Hierarchical forecast with submit-lock audit from rep to CRO. Board-grade attribution across first, last, linear, and position-based models on an 18-month pipeline window. One bill, one workspace, one record of truth per hospital account. The pricing page lays out the per-seat line in full, and the sales-forecast feature page shows the rollup surface in detail. Strkr is HIPAA-aware for CRM use and is not HIPAA-certified for PHI storage. If the revenue use case requires PHI in the CRM, Strkr is not the fit, and the honest answer up front saves the sales cycle for both sides.

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Common questions

Healthcare CROs buyer FAQ.

Can we store protected health information in Strkr?

No. Strkr is not HIPAA-certified for storing protected health information and does not sign a Business Associate Agreement that covers CRM contents as a PHI data store. The product is designed for the revenue motion only. Hospital account records, parent-IDN hierarchy, GPO master contracts, committee stakeholder contacts, meeting history, RFP calendar entries, pricing scenarios, generalized discovery notes, procurement artifacts, pilot success criteria, service-line expansion maps, and expansion forecasts are the shape of the CRM content. Patient identifiers, chart excerpts, and any other PHI must stay in an EHR or a HIPAA-certified system of record. If the revenue use case requires PHI in the CRM, Strkr is not the right fit, and the honest answer up front saves the sales cycle for both sides.

How does Strkr deliver +/- 5 percent board forecast confidence across a 12 to 18 month cycle?

Strkr runs a native hierarchical forecast with four levels: rep category calls per deal (commit, best case, pipeline, omit), first-line manager overlay and pod submission, VP overlay and regional submission, and CRO overlay and company submission. Each level locks on a specific day each week (rep Thursday 5 PM, manager Friday 10 AM, VP Friday 2 PM, CRO Friday 5 PM) with submit-lock audit preserved as history. Missed submissions escalate automatically. The forecast carries a per-account pilot ARR number for the current-quarter commit and a projected expansion ARR number for the three-year revenue plan, both tied back to the same account record so neither the board nor the CFO ever sees a mismatch. A board-grade Monday 6 AM digest to the CRO inbox pulls full-stack rollup, pilot vs expansion split per segment, top-20 risk-flagged deals, GPO renewal map, RFP calendar status, and territory attainment so the Monday executive sync opens on the number instead of two hours of spreadsheet reconciliation.

How does Strkr handle the committee of four (CMO, CFO, CIO, Chief of Service) at CRO level?

Every deal record carries a stakeholder panel with role tags for the four committee holders plus privacy officer, IT security, procurement, and economic buyer. Each stakeholder tracks last touch, meeting count, outstanding ask, response time, and warmth. The CRO opens a committee rollup view that lists every top-20 deal in the forecast with the four committee holders colored by warmth and days since last touch. A stakeholder-gap flow fires at stage entry and prompts the AE to add missing roles before the stage move clears, and the flow surfaces any top-20 deal to the CRO queue if it clears a stage with the gap unresolved. The three thin spots across the territory surface a week before the committee review instead of showing up in the room, and the audit trail per stakeholder is preserved across the 15-month cycle so a leader joining the deal in month 10 can read the full relationship history without rebuilding it from LinkedIn.

How does pilot ARR vs expansion ARR actually show up on the CRO forecast?

Every hospital and IDN account carries current ARR, pilot ARR per department, projected expansion ARR per service line, and the probability-weighted total. A pilot pipeline runs Discovery through Pilot Live with a structured success-criteria checklist tied to a 90 or 180 day checkpoint, and a linked expansion pipeline opens the moment the AE flags pilot success. The CRO opens the account and sees the pilot revenue in the current-quarter forecast, the projected expansion revenue in the three-year revenue plan, and the probability-weighted total that the board deck pulls from. A pilot-checkpoint flow watches the success-criteria checklist and the moment the agreed criteria clear it opens the linked expansion deal, drafts the expansion proposal from the pilot template, and schedules the executive readout meeting with the economic buyer. The pilot-to-expansion thread never gets dropped during a quarterly transition, which is the standard pattern that silently breaks the three-year revenue plan on every healthcare CRM that was not built for the motion.

How does Strkr help a healthcare CRO plan the two annual RFP windows against the three-year revenue plan?

A native RFP calendar object at the ops layer tracks every hospital RFP with submission date, decision date, incumbent, GPO vehicle, assigned AE, proposal manager, and status. The CRO opens a strategic overlay that groups every submission across the territory by GPO vehicle, by segment, and by decision date, with expected pipeline contribution to the three-year revenue plan per RFP. A 45-day pre-window flow fires on each RFP season kickoff and drafts the CRO strategy brief with the submission list for the window, the proposal manager coverage, the incumbent displacement opportunities, the GPO vehicle mix, and the expected pipeline contribution. The CRO walks into the next RFP strategy meeting with the brief already drafted and the specific windows where the team is thin on incumbent-displacement coverage flagged in advance, instead of a Thursday spreadsheet rebuild that lands cold on a quarterly review.

Can Strkr replace the Salesforce Health Cloud, Clari, Tableau, Veeva, Marketo stack for a healthcare CRO?

For most healthcare SaaS, medical device, and health system vendor revenue orgs running hospital, IDN, and provider group deals where the CRM holds the revenue motion and not the clinical record, yes. Strkr covers hospital account records with parent-IDN hierarchy, GPO master contract tracking across Vizient, Premier, HealthTrust, and Intalere, committee stakeholder panels on every deal, pilot-to-expansion pipelines with success-criteria checklists, Credentialing Hold substage with per-gate owners and three-day pre-window nudges, RFP calendar objects with CRO strategic overlay, HIPAA-aware note templates with field-level warnings, hierarchical forecast rollup with submit-lock audit from rep to CRO, pilot ARR plus projected expansion ARR per account, board-grade attribution across first, last, linear, and position-based models on an 18-month pipeline window, marketing-sourced vs sales-sourced pipeline rollup per channel, flows for every committee gate and pilot checkpoint, Gmail and Microsoft 365 sync with auto-redact, and native Salesforce and Veeva migration paths. For teams whose product itself touches PHI inside the CRM record, Health Cloud or another HIPAA-certified platform is the right place for the clinical layer, and Strkr handles the revenue motion alongside it. The admin surface is designed for a RevOps generalist instead of a certified Health Cloud admin plus a Clari admin plus a Veeva admin plus a Marketo admin plus a Tableau analyst, which collapses the stack from six FTEs down to one.

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