Searched Salesforce alternatives and landed on Strkr after a thirty-day pilot.
A series B SaaS with forty-eight sales and customer success seats had been on Salesforce Professional Edition for four years. The quarterly admin backlog had grown to forty-plus tickets, the partner retainer renewed at thirty percent higher, and the mobile adoption rate for the field CS team was below forty percent. The team ran a six-vendor shortlist including Strkr, HubSpot, Pipedrive, Zoho, Dynamics 365, and a vertical SaaS CRM. The twelve-line weighted scoring put Strkr first on admin surface, forecast rollup latency, and total cost of ownership. The thirty-day paper pilot confirmed the scoring. The team signed and completed the cutover in fourteen weeks.