Built for teams who sell physical goods, not just subscriptions

A CRM with inventory where the quote, the stock level, and the warehouse record are the same record, not three.

A sales rep quoting a physical good needs real-time stock visibility, SKU-level pricing, and a path from quote to fulfillment that does not require a second system. Most CRMs stop at the quote. Strkr ships product catalog, stock tracking, SKU-level quoting, and warehouse integration on the same record the AE already works.

What this audience is actually dealing with

The pains that bring buyers here.

A CRM with inventory looks straightforward on paper and gets complicated the first time a rep quotes a product that is out of stock in the preferred warehouse. Stock visibility, SKU pricing, bundle logic, lead-time communication, fulfillment handoff, and the back-office reconciliation are all places where the "CRM plus separate ERP" pattern leaks. The pains below are the common ones.

Stock visibility lag

The quote goes out, the stock is already gone.

A rep pulls a product into a quote, sends it to the buyer on Tuesday, and by Thursday the warehouse has shipped the last unit on another order. The ERP has moved but the CRM has not. The buyer accepts the quote and nobody can fulfill it. Strkr reads stock levels on every quote open with configurable TTL (default 5 minutes) and flags the line item when stock drops below quote quantity.

SKU-level pricing complexity

List, tier, contract, promo prices do not agree.

Physical-goods sales teams carry multiple price books: list price, tier pricing by volume, contract pricing per customer, promo pricing by date range. Most CRMs expose a single price field and the rep enters the right number manually. Strkr supports multiple price books per SKU with contract and tier logic, and the quote line pulls the correct price automatically with a visible override log.

Bundle configuration mistakes

The rep quotes a bundle missing a required component.

Many physical-goods bundles have required components (a laser cutter sold with a mandatory ventilation kit, a server sold with required rails, a kitchen package sold with required install hardware). Reps miss required components in CRMs that treat the quote as a flat line list. Strkr supports bundle definitions with required and optional components, and the quote editor blocks save when a required component is missing.

Lead-time blind spots

The quote says 2 weeks, the production floor says 8.

When the inventory system is in a separate ERP, the rep quotes a lead time from memory or from a stale spreadsheet. Strkr pulls lead time per SKU from the inventory source on every quote open, displays per-line-item lead time with the warehouse location, and surfaces split-ship scenarios when some items ship immediately and others take weeks.

Fulfillment handoff gaps

Accepted quote never reaches the warehouse.

The quote accepts, the ops team is unaware, and the fulfillment delay surfaces in a customer email three days later. Strkr fires a Flow on quote acceptance that creates the fulfillment record in the connected warehouse system (NetSuite, QuickBooks Commerce, ShipBob, ShipStation, or a direct warehouse API) and threads the shipment tracking back onto the deal timeline.

Returns and RMAs

The return process lives in a shared inbox.

Returns and RMAs often live in a shared support inbox because the CRM has no returns primitive. Strkr ships RMA records tied to the original order line, with reason code, condition, restocking workflow, and refund trigger. The returns history lives on the account record so the CSM sees the pattern and the finance team reconciles cleanly.

What Strkr inventory actually does

The product and stock primitives on day one.

Inventory inside a CRM is useful only if the primitives are first-class, which means the product record carries real pricing logic, the stock record integrates with the actual warehouse, and the quote flow blocks the moves that would create fulfillment chaos. The cards below are the primitives Strkr ships.

Product catalog

SKU, variants, bundle, kit, service.

Strkr's product record supports SKU-level entries, variants (size, color, configuration), bundles (grouped SKUs with required and optional components), kits (bill-of-materials-style grouping), and services (non-stocked time-based line items). Each entry carries SKU code, UPC/GTIN, cost, list price, tier pricing table, lead time, and warehouse mapping.

Stock tracking

Per-SKU per-warehouse quantities with reserved and available splits.

Stock levels in Strkr track per-SKU per-warehouse quantities with reserved (committed to open quotes or orders) and available (free to allocate) splits. The admin can configure stock refresh TTL per source. The default pattern pulls from the connected ERP or warehouse system on quote open, quote send, quote accept, and daily sync.

Multi-warehouse logic

Prefer-warehouse rules with split-ship fallback.

Teams with multiple warehouses define prefer-warehouse rules per customer or per territory. The quote engine selects the preferred warehouse first and falls back to secondary warehouses with transparent split-ship logic. The rep sees per-line-item warehouse allocation and lead time, and can override the allocation with a logged change.

Price book depth

List, tier, contract, promo prices with override log.

Price books in Strkr support list price, tier pricing by volume, contract pricing per customer or per deal, and promo pricing by date range. The quote line pulls the correct price automatically. Reps can override with an override reason, which logs on the quote for audit and reporting. The override log is the finance team's audit trail on margin movement.

Quote builder

Line items, bundles, discounts, taxes, terms.

Strkr's quote builder supports line items with per-item discount, bundle expansion, group discount, tax calculation per line, shipping and freight lines, deposit terms, and payment terms. Quotes export to PDF with a brand-styled template or send as an inline link with viewer tracking. The common quote patterns build in 2 to 4 minutes.

Fulfillment handoff

Quote-accept triggers the warehouse record.

On quote acceptance a Strkr Flow fires that creates the fulfillment record in the connected warehouse or ERP system. The handoff includes the shipping address, the line items with warehouse allocation, the payment terms, and the delivery requirements. Shipment tracking threads back onto the deal timeline when the warehouse system fires the dispatch event.

How Strkr fits the inventory stack

The integrations that make the inventory flow close.

Most inventory-aware CRMs still require a system of record for the actual stock. Strkr integrates with the common ERP, warehouse, and e-commerce stacks so the stock levels, pricing, and fulfillment records stay in sync. The cards below cover the standard integration surfaces.

NetSuite integration

Native connector for ERP-of-record teams.

Strkr's NetSuite connector reads item records, warehouse quantities, price lists, and customer records. On quote acceptance, Strkr creates the Sales Order in NetSuite and threads the fulfillment status back. The connector handles custom fields, custom item types, and multi-subsidiary setups. A typical NetSuite integration goes live in 2 to 4 weeks of RevOps time.

QuickBooks Online plus Commerce

For teams on QuickBooks for finance and QBO Commerce for inventory.

Strkr's QuickBooks Online connector reads items, inventory levels, customers, and price lists. For teams on QBO Commerce, the connector reads warehouse quantities and ships-from logic. On quote accept, Strkr creates the Invoice or Sales Receipt in QuickBooks. The integration handles sales tax by jurisdiction and multi-currency where enabled.

Xero plus warehouse

For teams on Xero with a separate warehouse system.

Strkr's Xero connector handles items, invoices, and customers. For teams running a separate warehouse system (ShipBob, ShipStation, Fishbowl, Cin7, Dear), Strkr integrates the warehouse directly for stock reads and fulfillment creation. The pattern separates finance records in Xero from stock records in the warehouse system cleanly.

Shopify and e-commerce

For teams with a B2B portal plus B2C storefront.

Teams running a Shopify store plus a B2B sales motion can use Strkr's Shopify connector for stock reads, order imports, and customer sync. The B2B quote engine lives in Strkr while the B2C orders flow in from Shopify. The pattern suits merchants with a 30/70 or 70/30 B2B/B2C mix who want one view of the customer.

Direct warehouse APIs

For custom warehouse systems with a REST API.

Teams running a custom warehouse system can integrate via Strkr's HTTP action in the Flow canvas. The common pattern: a Flow on quote open calls the warehouse for stock, a Flow on quote accept creates the fulfillment record, and a Flow on shipment event updates the deal. The HTTP action layer handles the long tail of custom integrations.

Barcode scanning on mobile

Scan a UPC in the field and pull the product.

Strkr's mobile app supports barcode scanning in the quote builder: scan a UPC or GTIN and the product pulls into the quote line with the right price and stock state. The feature suits field reps doing on-site quotes (industrial supply, equipment, kitchen and bath, construction materials) who need to build a quote in front of the buyer.

The reporting shape

Reports that tie inventory to the deal cycle.

Inventory data without reporting is just a stock level. The reports that pay back weekly are the ones that cross inventory with pipeline, margin, and territory. The cards below are the standard reports Strkr ships for inventory-aware teams.

Stock-at-risk

Open quotes that will stock-out before close.

The report shows open quotes with line items where the current reserved-plus-committed quantity exceeds available stock at the preferred warehouse. The CSM or ops lead reviews daily and surfaces the quotes that need expediting, split-ship notice, or product substitution before the buyer notices.

Margin by product and territory

Where discounts eat into margin.

Cross-object report pulling product cost, quote line price, discount applied, and margin per deal across territory, rep, and product category. The report surfaces the specific SKUs where discount pressure is systematically eating margin, which drives the quarterly price-book review.

Lead-time trends

Where fulfillment lead time is drifting up.

Trend report on actual lead time per SKU and per warehouse against promised lead time at quote. The widening gap is the leading indicator of supplier delay or warehouse capacity issue. The ops team catches the drift in week 1 instead of in the Q+1 customer-complaint spike.

RMA rates by SKU

Return patterns before they become reputation damage.

Report of RMA counts and reasons per SKU over 30, 60, and 90 days. A sudden spike in defect-reason returns on a specific SKU is the early signal of a batch quality problem. The RMA data lives on the account and product records with reason codes that feed the trend.

Deal cycle by product category

Which categories move fast, which drag.

Cross-object report of average deal cycle days from quote to accept, segmented by product category. The report surfaces the categories where the sales motion is working and the ones where buyers are hesitating. The pattern often correlates with price-book clarity, lead time, or product-education gaps.

Rep attach-rate

Who sells the bundle, who sells the base SKU.

Per-rep report of attach rate across accessory, service, and bundle components. The top reps attach systematically; the bottom reps leave margin on the table. The data drives coaching conversation and the product-training backlog.

Head-to-head

Strkr vs CRM-plus-separate-ERP pattern.

The common alternative is Salesforce, HubSpot, or Zoho CRM for the sales motion plus NetSuite, QuickBooks Commerce, or a dedicated inventory tool for the stock and fulfillment side. Here is the head-to-head against that pattern.

Feature Strkr CRM plus separate ERP
Stock visibility on quote Native real-time read with configurable TTL Via sync, often batch, with lag of hours to days
Multi-price-book support List, tier, contract, promo with override log Usually single price field, overrides unlogged
Bundle configuration Required and optional component validation Flat line list, missing-component risk
Fulfillment handoff Flow on accept creates warehouse record automatically Manual handoff to ops or batch sync
Returns and RMAs Native RMA record on account and product Shared inbox or separate support tool
Barcode scanning on mobile Native in the mobile quote builder Usually not supported in CRM
Pricing basis Flat per seat with inventory included CRM per seat plus ERP per seat plus integration tier
Compliance posture HIPAA with BAA, SOC 2 Type II in progress through 2026-Q4 Varies by stack, often multiple audit scopes
How teams use Strkr

How inventory-aware teams run on Strkr.

The common thread across customers running CRM with inventory on Strkr: fewer tools, cleaner stock reads at quote time, and the fulfillment handoff is one event instead of three manual steps. The playbooks below are drawn from recent deployments.

28-seat industrial supply

NetSuite stock reads at quote with field-rep mobile.

A 28-seat industrial supply distributor runs Strkr for the sales motion with NetSuite as the ERP of record. Field reps quote on mobile with barcode scanning, pull real-time stock from NetSuite on quote open, and the quote-accept Flow creates the Sales Order in NetSuite automatically. The ops team reports fulfillment errors dropped meaningfully in the first quarter.

45-seat equipment dealer

Multi-warehouse quoting with split-ship logic.

A 45-seat equipment dealer with 3 warehouses runs Strkr with prefer-warehouse rules per customer and split-ship fallback. Quotes show per-line-item warehouse allocation and lead time. The sales team closes deals that previously stalled on "when can it ship" because the lead time is on the quote itself. The CSM team reports fewer post-sale fulfillment escalations.

12-seat kitchen-and-bath

Bundle validation prevents missing-component quotes.

A 12-seat kitchen-and-bath firm sells bundles with required install hardware and optional upgrades. Strkr bundle configuration blocks save on quotes missing required components. In the first 6 months, the firm reports zero post-sale calls about missing hardware, down from roughly 3 per month on the prior CRM.

60-seat B2B distributor

QuickBooks Commerce consolidation.

A 60-seat B2B distributor on QuickBooks Commerce for inventory and finance consolidated the sales motion onto Strkr. The quote-to-invoice flow runs end to end without manual handoff. Price books (list, tier, contract) migrated to Strkr with per-customer contract pricing honored on the quote line. The team retired a legacy CRM subscription and a sales-quoting tool.

22-seat specialty-goods manufacturer

Direct warehouse API via Strkr HTTP action.

A 22-seat specialty-goods manufacturer with a custom warehouse system integrated via Strkr HTTP actions in Flow. A Flow on quote open reads stock, a Flow on quote accept creates the fulfillment record, and a Flow on shipment event updates the deal. The RevOps lead built the integration in 2 weeks without engineering help.

Inventory on the record, without the second system.

Start a 14-day trial with the full Strkr stack: CRM, product catalog, stock tracking, SKU-level quoting, Strkr Messaging, projects, docs, flows, cross-object reporting, mobile with barcode scanning. See the quote-to-fulfillment flow run end to end against a connected warehouse or ERP.

Common questions

What buyers in this bucket ask most.

Does Strkr require a separate ERP for inventory, or can it be the system of record?

Strkr can be the system of record for product catalog, stock levels, and sales orders for teams that do not need a dedicated ERP. For teams with meaningful manufacturing, multi-currency finance, or deep accounting requirements, Strkr integrates with NetSuite, QuickBooks Online, Xero, or a custom warehouse system via the HTTP action. The common pattern for teams above 50 seats is Strkr for sales motion plus a dedicated ERP for finance and manufacturing.

How does Strkr handle multi-currency pricing and multi-location inventory?

Strkr supports multi-currency price books with per-currency list, tier, contract, and promo prices. Multi-location inventory tracks per-SKU per-warehouse quantities with reserved and available splits. Prefer-warehouse rules route per customer or per territory, and split-ship fallback handles cases where the preferred warehouse is short. The admin configures currency and warehouse mapping once and the quote builder pulls the right values automatically.

Can Strkr handle bundle and kit configurations with required components?

Yes. Strkr's product record supports bundle definitions with required and optional components. The quote builder blocks save when a required component is missing from a bundle. Kits (bill-of-materials-style groupings) support hierarchical configurations with nested components. Teams selling complex configured products (equipment with mandatory accessories, kitchen packages with required hardware) use the bundle validation to prevent fulfillment chaos.

How does the fulfillment handoff work when a quote accepts?

A Strkr Flow fires on quote acceptance that creates the fulfillment record in the connected warehouse or ERP system. The handoff includes shipping address, line items with warehouse allocation, payment terms, and delivery requirements. Shipment tracking threads back onto the deal timeline when the warehouse system fires the dispatch event. The handoff happens in seconds and does not require manual re-entry.

What inventory data does Strkr not handle well?

Strkr is not a manufacturing execution system (MES), a warehouse management system (WMS), or a demand-planning tool. Teams with meaningful shop-floor operations, pick-pack-ship warehouse optimization, or demand-forecasting requirements should pair Strkr with the right MES or WMS. Strkr handles the sales motion, the quote-to-order flow, the stock visibility at quote time, and the fulfillment handoff. The pure inventory operations run in the dedicated tool.

Is Strkr HIPAA compliant for medical-device inventory and sales?

Yes. Strkr is HIPAA compliant with a Business Associate Agreement available for teams handling PHI. Medical-device distributors who need to track orders tied to healthcare provider accounts can configure the account record for PHI-safe handling. The infrastructure runs under SOC 2 Type II in progress through 2026-Q4 and GDPR and CCPA compliance posture.

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