Can we extract all our data if we decide to leave?
Yes, at any time, with no gating. During active subscription, you have unlimited access to CSV, JSON, API, and warehouse-sync extraction. On cancellation, you retain 90 days of full read-only access to export whatever you need. The archive tier extends read access for up to 10 years at a reduced cost for teams with longer historical audit requirements. The posture is: your data remains your data, and extraction never becomes a vendor-leverage conversation.
How fast is a bulk extract of a million records?
The bulk API endpoints handle extraction at approximately 10 million records per hour under typical configurations. A million-record extract completes in under 10 minutes. Larger extracts stream to the destination (S3, SFTP, direct download) continuously rather than buffering. For teams needing even higher throughput, the warehouse-sync connectors operate at streaming rates with sub-second replication.
Does the warehouse sync incur extra cost?
No. The Snowflake, BigQuery, Databricks, and Redshift connectors are included on every paid Strkr tier. There is no per-record or per-sync pricing from Strkr. Teams running an iPaaS layer (Fivetran, Hightouch) can continue to do so if they prefer, but the native connectors eliminate the need. The warehouse itself charges for storage and compute, which is standard for the warehouse product.
What is the schema when we sync to the warehouse?
The warehouse schema mirrors Strkr's data model with slight normalization for warehouse-friendly querying. Each Strkr object becomes a table (contacts, companies, deals, custom_objects_*). Relationships become foreign-key columns. History is captured in slowly-changing-dimension tables for teams that need point-in-time analytics. The connector handles schema evolution: when a new custom field is added in Strkr, the warehouse schema updates automatically on the next sync.
Can we schedule the backups ourselves?
Yes. Strkr runs its own backups for platform disaster recovery, but customer-controlled point-in-time backups are a separate feature that admins can trigger on-demand or schedule on a cadence (daily, weekly, monthly). Backups retain for a configurable period (default 30 days, up to 10 years on the archive tier). Restores can be scoped to specific records, object types, or the full workspace. The admin owns the retention policy.
How do GDPR data-subject requests work?
The GDPR export workflow produces a per-subject bundle including all records that reference the subject (contact record, interactions, custom data, attachments) in machine-readable JSON. The workflow is accessible to users with the data-protection role. The export takes minutes rather than days of manual compilation. The compliance officer can produce the Article 15 response within the regulatory window without a developer's help. Right-to-erasure requests work similarly with a deletion workflow and audit trail.
What migration services does Strkr offer for complex Salesforce orgs?
For teams on complex Salesforce orgs (deeply customized schemas, 1 million-plus records, heavy third-party integrations), Strkr's solutions team offers a managed migration service. The service includes schema review, custom field mapping, workflow translation, data validation, and cut-over support. Typical duration is 4 to 12 weeks depending on complexity. Most mid-market Salesforce migrations complete in the lower end of that range.