Built for flat-fee practices

A flat fee CRM for practices that charge flat, and a CRM that costs flat per seat.

Flat-fee practices sit at a intersection: the service pricing is flat (per engagement, per project, per subscription) rather than hourly or AUM, and the practice wants the CRM pricing shape to match. Flat-fee planners, flat-fee attorneys, flat-fee consultants, and flat-fee agencies all run into the same problem: billing engines built for hourly rates do not fit, and per-contact or per-record meters make the CRM cost unpredictable. Strkr runs the flat-fee billing engine with the matching flat per-seat pricing shape.

What this audience is actually dealing with

The pains that bring buyers here.

Flat-fee practices run a different motion than hourly, AUM, or commission-based practices. The service pricing commits upfront with a defined scope and a defined deliverable. The practice absorbs the overrun risk in exchange for predictable client economics and better client alignment. The billing engine runs on the engagement completion milestones or on a subscription cadence rather than on time captured. The CRM must support the flat-fee workflow natively: scope management (what is in and out), milestone-based billing, project tracking against the scope, and the ability to see profitability per engagement. Six specific gaps show up at the flat-fee practice, each one driving the search for a flat-fee-native CRM.

Hourly-billing engines do not fit

The time dump is not the invoice.

Most practice-management CRMs assume hourly billing: time captures, timesheets validate, WIP accumulates, invoices generate from WIP. For a flat-fee practice, time captures for internal management (to understand profitability) but does not drive the invoice. The invoice generates from engagement milestones or subscription cadence. Hourly-billing CRMs force the flat-fee practice to work around the engine. Strkr runs flat-fee billing natively.

Scope management is manual

What is in and what is out.

A flat-fee engagement defines scope upfront: comprehensive financial plan with retirement, estate, tax, and insurance (in scope); ongoing portfolio management (out of scope, separate engagement). The practice tracks against the scope to avoid uncompensated scope creep. Most CRMs do not model scope as a first-class field. Strkr runs the scope definition on the engagement with the in-scope and out-of-scope items visible to the professional during delivery.

Milestone-based billing

The 40-30-30 or 50-50 cadence.

Flat-fee engagements bill at milestones: 40 percent at engagement letter, 30 percent at draft delivery, 30 percent at final delivery is a common pattern. 50-50 at kickoff and completion is another common pattern. Subscription flat-fee bills monthly against the subscription cadence. Hourly-billing CRMs do not model milestone billing cleanly. Strkr runs milestone billing with the configurable cadence per engagement type.

Project tracking against scope

The deliverable workflow.

A flat-fee project runs as a structured delivery: scope definition, data gathering, analysis, draft, review, final delivery, closeout. Each stage carries required inputs, outputs, and quality checkpoints. The practice tracks progress against the scope to know whether the project is on target or at risk of overrun. Most CRMs do not model project workflow natively. Strkr runs the project workflow with the stage sequence configured per engagement type.

Engagement profitability

Did the flat-fee cover the actual delivery cost?

A flat-fee practice measures profitability per engagement: the fee charged minus the labor cost (hours worked times loaded hourly rate for each contributor) minus the direct costs (subscriptions, outside counsel, third-party research). Profitability per engagement reveals which engagement types are mispriced and which clients consume more than they pay for. Most CRMs do not run engagement profitability. Strkr runs it with the time captured for internal management surfacing against the fee charged.

Per-contact or per-record meters

The CRM pricing shape should match.

A flat-fee practice choosing a CRM runs into pricing-shape mismatch: HubSpot meters on marketing contacts, Salesforce meters on records at the Enterprise tier, Clio and Karbon price per user. The flat-fee practice prefers a flat per-seat pricing shape that matches the service model. Strkr prices flat per seat with no meters, no record limits, and no module gate.

What Strkr ships for flat-fee practices

Scope, milestones, project workflow, profitability, flat pricing.

A flat-fee practice evaluates CRM on six capabilities: flat-fee billing engine, scope management, milestone-based billing, project workflow by engagement type, engagement profitability reporting, and the matching flat per-seat CRM pricing. The cards below are the capabilities Strkr ships on every paid tier.

Flat-fee billing engine

Per engagement, per project, per subscription.

The billing engine supports flat-fee per engagement (one-time flat fee for a defined scope), flat-fee per project (project-based with milestone billing), and flat-fee subscription (monthly or annual recurring charge). Invoices generate from the engagement state (milestone completion) or the subscription cadence (recurring charge). Stripe recurring charges handle the subscription billing with dunning on failed charges. The CFO reconciles against the GL from Strkr.

Scope management

In-scope and out-of-scope visible.

Each engagement carries a scope definition with the in-scope items (comprehensive plan with retirement, estate, tax, and insurance analysis) and the out-of-scope items (ongoing portfolio management, business succession planning). The scope visualizes on the engagement record for the professional during delivery. Scope-creep conversations with clients have the scope reference available. Out-of-scope requests convert to new engagement opportunities instead of absorbed overruns.

Milestone billing

Configurable cadence per engagement type.

Milestone billing configures per engagement type: 40-30-30 (engagement letter, draft, final), 50-50 (kickoff and completion), 25-25-25-25 (quarterly), subscription monthly, hybrid (deposit plus completion). Each milestone fires the invoice on completion with the client payment following. The engagement cash flow visualizes for the firm with the forward-looking receipts predictable.

Project workflow by engagement type

Scope, gather, analyze, draft, deliver.

Project workflow configures per engagement type with the stage sequence the firm actually runs: comprehensive financial plan (scope, data gathering via client portal, analysis, draft delivery, review conversation, final delivery, action items); fixed-fee legal matter (scope, drafting, review, finalization); fixed-fee audit (planning, fieldwork, review, reporting); subscription service (monthly delivery cycle with the recurring tasks). Each stage carries required inputs, outputs, and quality checkpoints.

Engagement profitability

Fee charged vs delivery cost.

Engagement profitability measures per engagement: fee charged minus labor cost (time captured times loaded hourly rate per contributor) minus direct costs (research subscriptions, outside counsel, third-party services). Profitability by engagement type surfaces for the practice to adjust pricing on mispriced types. Profitability by client surfaces for the renewal conversation on under-profitable clients. The firm economics evolve on data instead of anecdote.

Flat per-seat CRM pricing

No contact meter, no record limit.

Strkr prices flat per seat with the full product on every paid tier. No marketing-contact meter (unlike HubSpot), no record limit at the Enterprise tier (unlike Salesforce), no per-matter billing (unlike some practice-management platforms). The flat-fee practice sees a predictable per-seat line that matches the flat-fee service model. 12 months out, the number is the same.

Client portal with scope visibility

The client sees what is in scope.

The client portal shows the engagement scope with in-scope and out-of-scope items, the project progress against milestones, the document request list, the next deliverable date, and the invoicing schedule. Client questions on is-this-covered answer in the portal instead of in a Monday email. Scope-creep conversations happen from a shared understanding instead of from an advisor explanation.

Time capture for internal management

Not for the invoice.

Time captures for internal profitability management without driving the invoice. Professionals log time on engagements with the activity type and narrative. The time rolls up to the engagement profitability calculation. For a flat-fee practice, time capture is a management tool, not a billing tool. The optional time capture respects the professional's choice (some firms capture, some do not) with the profitability math available either way.

Full feature set on every tier

No module gate.

Every capability (scope management, milestone billing, project workflow, engagement profitability, client portal, time capture, document management, firm economics) ships on every paid tier at flat per-seat pricing. The flat-fee practice gets the full product on day one instead of unlocking features at tier upgrades or module purchases.

The flat-fee workflow in detail

What a flat-fee planner, attorney, and consultant actually do.

Flat-fee workflow varies by profession but shares a common shape: upfront scope commitment, milestone-based delivery, invoice at milestones, profitability measurement at closeout. The cards below walk through specific workflows for three common flat-fee practice types.

The flat-fee financial planner

Comprehensive plan for $5,500 all-in.

A flat-fee financial planner delivers a comprehensive plan at $5,500 all-in. The engagement scope covers retirement, estate, tax, and insurance analysis plus 12 months of advice follow-through. Milestone billing runs 50 percent at engagement letter and 50 percent at plan delivery. The project workflow runs: scope, data gathering via portal, analysis, draft, review conversation, final delivery, action items. Engagement profitability measures with the time captured for internal management.

The flat-fee attorney

Will package or incorporation for a fixed fee.

A flat-fee attorney offers will-and-trust packages, LLC incorporation, trademark applications, and specific defined-scope engagements at flat fees. The scope commits upfront with the documents and the included revisions. Billing runs 50-50 or deposit-plus-completion. The scope-creep conversation (client wants a second LLC added to the package) converts to a new engagement scope and new flat fee instead of absorbed work.

The flat-fee consultant

Project engagement at a defined fee.

A flat-fee consultant delivers a project at $35K to $120K defined-fee engagements. The scope commits with specific deliverables (strategic plan, market study, operational assessment) and the project timeline. Milestone billing runs 25-25-25-25 across quarters or 40-30-30 across kickoff-draft-final. The project workflow runs the delivery with the deliverable checkpoints. Engagement profitability measures across the project span.

The subscription flat-fee practice

Monthly recurring on an ongoing engagement.

A subscription flat-fee practice (planning, legal advisory, fractional CFO) charges a monthly subscription for ongoing engagement. The subscription covers a defined scope of services per month (monthly check-in, quarterly review, annual plan refresh) with a defined out-of-scope list (new engagements, specialized work). Billing runs monthly via Stripe recurring charge. The relationship runs on the subscription cadence with the periodic review on commitment delivery.

The scope-creep conversation

From absorbed work to new engagement.

A client at month 7 of a comprehensive plan engagement requests business succession planning (out of scope). In the old pattern, the planner absorbed the work. In the Strkr pattern, the planner opens the scope on the engagement record, confirms the business-succession item is out of scope, converts the request to a new engagement opportunity with a flat fee, and sends the engagement letter. The scope-creep conversation happens from a shared understanding instead of friction.

The engagement closeout and profitability review

Did the fee cover the delivery?

At engagement closeout, the practice reviews the profitability: fee charged, time captured, loaded cost, direct costs, net profitability. The pattern across engagements surfaces which engagement types are mispriced. A engagement type consistently losing money at the current fee triggers a pricing review. The practice evolves pricing on data instead of guessing.

What flat-fee practices compare on

The honest flat-fee evaluation.

A flat-fee practice evaluating CRM compares on criteria that hourly-billing CRMs do not address. The honest criteria: flat-fee billing engine depth, scope management, milestone billing configurability, project workflow by engagement type, engagement profitability reporting, and the CRM pricing shape itself. The six criteria below show up on every flat-fee practice evaluation.

Flat-fee billing engine

Native vs workaround.

Strkr: flat-fee billing native with milestone, subscription, and project engagements. Hourly-billing CRMs: flat-fee as a workaround. Practice-management platforms (Clio, Karbon): partial support with workflows. For flat-fee practices, native support removes the workaround cost.

Scope management

In-scope and out-of-scope visible.

Strkr: scope as a first-class field on the engagement with visibility to the professional and the client. Most CRMs: scope as a note or document. For flat-fee practices avoiding scope creep, visible scope is a lever.

Milestone billing

Configurable cadence.

Strkr: milestone billing with configurable cadence per engagement type. Most CRMs: via workaround. For flat-fee practices with varied milestone patterns, native configurability matters.

Project workflow

Per engagement type.

Strkr: project workflow configured per engagement type with stage sequences. Horizontal CRMs: via custom pipelines. Practice management: strong workflow at parity. For flat-fee practices with multiple engagement types, native per-type workflow is a workflow fit.

Engagement profitability

Fee vs cost measurement.

Strkr: engagement profitability dashboard with fee charged vs delivery cost. Most CRMs: via custom reporting. For flat-fee practices evolving pricing on data, native profitability is a decision input.

CRM pricing shape

Flat per seat vs meter.

Strkr: flat per seat with no meters. HubSpot: marketing-contact meter. Salesforce: record limits at Enterprise. For flat-fee practices, matching the CRM pricing shape to the service model is a philosophical and practical fit.

Head-to-head

Strkr vs HubSpot for a flat-fee planning practice.

HubSpot is a common evaluation for flat-fee practices wanting modern UX. The head-to-head for a 6-planner flat-fee planning practice:

Feature Strkr HubSpot
Flat-fee billing engine Native milestone, subscription, project Via Stripe integration
Scope management First-class scope on engagement Via custom fields
Milestone billing Configurable per engagement type Via workflow and Stripe
Project workflow by engagement type Native per-type workflow Via custom pipelines
Engagement profitability Dashboard with fee vs cost Via custom reporting
Client portal with scope Native with in-scope and out-of-scope visible Via Service Hub or integration
FinServ compliance (for planners) 204-2 retention and Marketing Rule built in Via archive integration
CRM pricing shape Flat per seat, no meter Marketing contact meter plus per seat
Full feature set on every tier Yes Tier-gated across Marketing, Sales, Service Hubs
Three-year TCO (6 planners, 1500 contacts) Predictable, meter-free $1,800 to $4,200 per month fully loaded
How teams use Strkr

How flat-fee practices run Strkr today.

The common thread across flat-fee practice customers: get the flat-fee billing engine, the scope management, the milestone billing, the project workflow, and the engagement profitability on one tool while matching the CRM pricing shape to the service model. The playbooks below describe the flat-fee motion across professions.

Flat-fee financial planning firm

6 planners at $5,500 comprehensive plans.

A 6-planner flat-fee planning firm charging $5,500 comprehensive plans ran the full flat-fee motion on Strkr: scope definition, 50-50 milestone billing, project workflow with scope-gathering-analysis-draft-delivery-action, engagement profitability on each closeout. The practice found 2 engagement types mispriced through the profitability data and adjusted fees for new engagements. Scope-creep conversion to new engagements improved firm revenue 11 percent in the first full year.

Flat-fee law firm

Will-and-trust packages at $2,800.

A flat-fee law firm offering will-and-trust packages at $2,800 ran the scope-managed engagement workflow with 50-50 billing. The scope-creep conversation (client wanting additional entities covered) converted to new engagement opportunities instead of absorbed work. The engagement profitability data surfaced the attorney-time patterns on packages that ran over scope, informing both pricing and workflow adjustments.

Flat-fee management consulting firm

$75K project engagements with milestone billing.

A management consulting firm running $35K to $120K defined-fee project engagements ran milestone billing at 25-25-25-25 across quarters. Scope management with the deliverable checkpoints kept projects on target. Engagement profitability on closeout informed the pricing of future engagements with similar scope. The firm added 4 new consultants over 18 months with the structured workflow absorbing the growth without an admin hire.

Subscription flat-fee planning

Monthly recurring on 140 clients.

A subscription planning firm serving 140 clients at $250 to $400 per month ran the subscription billing with Stripe recurring charges and the scope-managed monthly delivery cycle. Dunning ran on failed charges with the escalation to planner at 14 days. The CFO reconciled against the GL from Strkr instead of pulling from a separate subscription platform. Churn surfaced as a first-class metric with the retention conversation initiating at the first missed charge.

Flat-fee creative agency

Fixed-fee project with scope boundaries.

A flat-fee creative agency running website builds and brand projects at $25K to $85K defined fees used the scope management and project workflow on Strkr. Scope-creep management (the while-you-are-at-it request) converted to new engagement opportunities with specific flat fees. The firm reported the scope conversation finally having a shared reference instead of client-vs-agency memory.

A flat fee CRM for practices that charge flat, and a CRM that costs flat per seat.

Start a 14-day trial with the flat-fee configuration enabled: flat-fee billing engine with milestone, subscription, and project modes, scope management with in-scope and out-of-scope visibility, milestone billing configurable per engagement type, project workflow by engagement type with stage sequences, engagement profitability dashboard with fee charged vs delivery cost, client portal with scope visibility, time capture for internal management, and the full product on every paid tier at flat per-seat pricing with no meters.

Common questions

What buyers in this bucket ask most.

What makes a CRM flat-fee vs a standard CRM?

Two meanings sit under the flat-fee CRM search intent. First meaning: a CRM for flat-fee practices (planners, attorneys, consultants, agencies that charge flat fees for defined scope). This requires the flat-fee billing engine, scope management, milestone billing, project workflow by engagement type, and engagement profitability measurement. Second meaning: a CRM that itself charges flat per-seat pricing (vs per-contact meters, per-record limits, or per-feature add-ons). Strkr fits both meanings: the flat-fee billing engine for flat-fee practices and the flat per-seat CRM pricing shape that matches the service model. For practices that specifically value the pricing-shape match, Strkr is designed for that alignment.

How does milestone billing work for a flat-fee engagement?

Milestone billing configures per engagement type with the cadence the firm uses. Common patterns: 40-30-30 (engagement letter, draft delivery, final delivery), 50-50 (kickoff and completion), 25-25-25-25 (quarterly across a year-long engagement), deposit-plus-completion (deposit at signing with the balance at delivery), subscription monthly (recurring charge against the subscription cadence), or hybrid patterns. Each milestone fires the invoice on completion of the stage with the client payment following. The invoice generates automatically with the appropriate line items and the engagement reference. The engagement cash flow visualizes for the firm with forward-looking receipts predictable 60 to 90 days out.

How does scope management prevent uncompensated scope creep?

Each engagement carries a scope definition with the in-scope items (specifically what the fee covers) and the out-of-scope items (specifically what the fee does not cover). The scope visualizes on the engagement record for the professional during delivery. The client portal shows the scope so the client has the same reference. When a client makes an out-of-scope request mid-engagement (adding a second LLC to an incorporation package, requesting business succession in a comprehensive plan, requesting a new website in a brand project), the professional opens the scope on the engagement record, references the out-of-scope item, and converts the request to a new engagement opportunity with a new flat fee and engagement letter. The scope-creep conversation happens from a shared understanding instead of friction, and the uncompensated work converts to compensated work.

How does engagement profitability work for a flat-fee practice?

Engagement profitability measures per engagement: the fee charged minus the labor cost (time captured by each contributor times the loaded hourly rate) minus the direct costs (research subscriptions used, outside counsel fees, third-party services). Net profitability per engagement surfaces at closeout. Profitability by engagement type (comprehensive plans profitable, retirement-focused plans losing money) informs pricing adjustments on new engagements. Profitability by client (which clients consume more than they pay for) informs the renewal conversation. Profitability by professional (which contributors are more efficient on specific engagement types) informs the staffing decisions. For practices that want engagement profitability without the hourly-billing overhead, time capture happens for internal management without driving the invoice. The firm economics evolve on data instead of guessing.

Can Strkr handle a subscription flat-fee model (recurring monthly) alongside project-based flat-fee?

Yes. The billing engine supports flat-fee per engagement (one-time), flat-fee per project (milestone-based across the project span), and flat-fee subscription (monthly or annual recurring). A practice running both subscription planning clients and project-based engagements handles both on the same Strkr tenant. The subscription billing runs via Stripe recurring charges with dunning on failed charges, escalation to the planner at 14 days, and churn tracking as a first-class metric. The project billing runs via milestone cadence per engagement type. Clients can have both: a client on monthly subscription for ongoing advice plus a separate project engagement for a defined-scope deliverable with its own milestone billing.

How does the Strkr flat per-seat pricing compare to HubSpot, Salesforce, and practice-management platforms?

Strkr prices flat per seat with the full product on every paid tier and no meters. HubSpot meters on marketing contacts (price scales with contact count regardless of use), Salesforce limits records at specific tiers (Enterprise record limits trigger upcharges), practice-management platforms (Clio, Karbon) price per user with tier structures. For a flat-fee practice with 6 professionals and 1,500 contacts and growth to 3,500 contacts, Strkr pricing stays flat on the professionals while HubSpot pricing roughly doubles on the marketing-contact meter. The pricing-shape match for a flat-fee practice is a philosophical and practical fit; the predictable per-seat line matches the predictable per-engagement fee structure the practice uses with clients.

Try it free. Bring your team next week.

No sales call, no migration consultant, no four-month implementation. Enter your card, get 14 days of the full Pro tier, cancel any time before day 14 with zero charge. Spin up a workspace, import your CSV, and have something useful before lunch.