Outgrew Copper on capability depth after 18 months.
A B2B SaaS team ran Copper for 18 months with 32 reps. Copper worked well in the first year; the second year brought capability gaps: no weighted forecast workflow, limited custom-object modeling, thin cross-object reporting. The team evaluated HubSpot and Strkr. HubSpot came in with heavier admin burden and the Gmail integration felt generic compared to Copper. Strkr matched Copper's Gmail integration depth and added the forecasting, reporting, and automation that Copper was missing. The migration took five weeks. The team retained the deep Gmail experience and gained the mid-market capability.