What is intelligent sales automation and why combine AI with workflows?
Intelligent sales automation is the pattern where a revenue team pairs deterministic workflow rules (routing by territory, approval chains, SLA timers, renewal cascades) with AI-driven judgment calls (fit and intent scoring, next-best-action suggestions, email drafting, call summarization, forecast risk flagging). Rules handle the parts that must fire the same way every time with full audit. AI handles the parts that need judgment on live data. Running them in separate tools creates fragile webhook glue, scattered audit logs, and admin surfaces that disagree. Running them in one CRM like Strkr means the AI output can feed a Flow step directly, the Flow can call the AI as an action, and the audit log is one timeline per record.
How is Strkr AI priced and how do I avoid surprise bills?
Strkr AI ships inside the paid tiers with a monthly inclusion for standard usage (scoring, drafting, summarization, next-best-action, hygiene prompts). The inclusion covers typical revenue team usage patterns on the tier. Heavy users on a usage-based add-on see a daily running total in the admin surface with soft and hard caps the admin sets per tenant and per user. Soft caps send a warning, hard caps pause further AI calls until the admin raises the cap or the next billing period starts. The admin surface shows the breakdown by primitive and by user, so the pattern of usage is visible before the invoice arrives.
Can I keep humans in the loop on AI-drafted emails and actions?
Yes, and that is the default posture. Strkr AI drafts for emails land as a review task on the owning rep by default, with the rep approving, editing, or regenerating before send. Autosend is available on specific Flow steps the admin or the rep explicitly flipped on, so the typical pattern is draft-and-review on strategic touches and autosend on low-risk templates (welcome emails, booking confirmations, nurture sequences). The audit log captures every draft, every edit, every approval, every autosend, with timestamps and actor, so the pattern of oversight is auditable.
How does Strkr AI stay accurate when my data model changes?
Strkr Layouts, Fields, Flows, and Strkr AI share the same metadata layer. When an admin adds a custom field, renames an existing field, or changes a picklist, every surface that reads the field sees the change at the same instant. The admin surface shows which Flows and AI prompts reference the field before you archive it, so you can confirm nothing silent breaks. Strkr AI scoring models retrain monthly on the current schema and the current conversion data, so model drift from schema drift stays bounded. The audit trail logs schema changes alongside AI and Flow runs, so a post-mortem on a scoring regression has the full picture.
What does the audit log actually record for AI decisions?
Every Strkr AI decision writes an audit record with the primitive called (score, draft, summarize, next-best-action), the inputs read (which record fields and which activity history), the model and version used, the output produced, the confidence score where applicable, the timestamp, and the actor who triggered the call. For automated primitives (nightly hygiene, weekly risk pass) the actor is the Flow or the system schedule. The audit record attaches to the record the AI acted on, so a sales manager asking why a lead was scored a way on a morning sees the full trace in 30 seconds from the record audit tab.
Does Strkr meet enterprise security and compliance requirements?
Strkr is HIPAA compliant with a BAA available for covered revenue teams in healthcare, SOC 2 Type II is in progress through 2026 Q4, and the platform meets GDPR and CCPA requirements for personal data handling. The open API lets security teams audit the AI calls in real time, pull audit logs for compliance review, and enforce retention policies at the tenant level. AI prompts and outputs are logged in the audit trail with the same retention controls as other activity data. Enterprise contracts cover custom data residency, SSO, SCIM provisioning, and tenant-specific key management for teams that need those controls.