What is Strkr AI and how does it differ from Einstein or Kaia?
Strkr AI is a single AI module that runs across the full Strkr data model: Opp, contact, account, engagement history (email, call, meeting, note, task), call summaries, pipeline movement, lifecycle stage, pricing, Comp Plan, CS signals. Because the data lives on one platform the AI can produce outputs that are deal-specific and cross-functional rather than slice-specific and generic. Einstein sees the CRM records but not the sequencer activity. Kaia sees the sequencer activity but not the forecast. Gong AI sees the call records but not the pricing. Strkr AI sees all of them together, which is why the outputs (next-step prompts, email drafts, call summaries, risk flags, proposal drafts, forecast assist) come back with evidence and specificity that the point AIs cannot match. The AI is integrated in the Strkr seat line rather than priced as a separate premium.
Does Strkr AI replace Gong, Chorus, and Avoma for conversation intelligence?
For most mid-market teams, yes. The native dialer records every logged call and Strkr AI transcribes and summarises with a deal-aware output: pain points, buyer stakeholders mentioned, competitive mentions, pricing signals, next steps. The summary attaches to the Opp and ties the mentions to the deal context (prior call summaries, previous competitive notes, pricing history). The dedicated CI vendor retires because the capability is covered with deal context the standalone CI tool never had. For teams with specialised coaching workflows across hundreds of reps or deep theme-extraction requirements against a large call corpus, a dedicated CI tool may still make sense alongside Strkr, but the common mid-market pattern retires the CI vendor.
What does the Strkr AI next-step prompt look like?
The next-step prompt is a action with evidence attached. For example: "Schedule the Economic Buyer meeting this week. The current champion attended all four discovery calls but the MEDDIC Economic Buyer field is unverified. The call summary from October 7 shows that the champion mentioned the SVP of Operations as the budget owner." The prompt reads deal-specific because the AI saw the engagement history, the MEDDIC coverage, and the call summaries. On a stage-generic AI the prompt would be "Schedule the next meeting." The specificity is where the AE time savings come from, because the AE acts on the prompt without having to re-read the deal history to figure out the context.
How does Strkr AI handle call summarisation?
The native dialer records every logged call to the record with duration, outcome code, and recording. Strkr AI transcribes the audio and produces a deal-aware summary: pain points, buyer stakeholders mentioned, competitive mentions, pricing signals, next steps. The summary ties mentions to the specific Opp context: "they mentioned HubSpot, which matches the competitive note on the previous call" or "they mentioned a 20 percent discount, which aligns with the pricing pressure flagged on the discovery call." The summary attaches to the Opp and renders on the engagement timeline alongside the recording. The manager uses the summaries to pick specific coaching moments without listening to the full call, and the AE preps for the next call with context from the previous one.
How does Strkr AI handle governance and compliance?
The governance layer is designed to pass the compliance review the auditor runs next quarter. Every AI output logs the model provider that answered the prompt, so the audit log shows which model summarised which call or drafted which email. Prompts and responses log durably on the record. The data-handling policies are explicit per tenant: data stays with the tenant, prompts are not used to train third-party models, retention is configurable. The AI respects record-level and field-level permissions, so a rep who cannot see an account cannot see the AI output on it. Prompt-injection defenses run on inbound buyer content with the blocked attempts logged on the audit trail. Each tenant can toggle individual AI capabilities on or off (call summaries, email drafts, risk flags) so a compliance-sensitive tenant can run the rest of the module while opting out of a capability.
Does Strkr AI cost extra on top of the Strkr seat?
Strkr AI is integrated in the Strkr seat line for most capabilities, which is a different pricing model than the four-to-six-AI-premium pattern on the classic stack. The common capabilities (next-step prompts, email drafts, call summaries, risk flags, forecast assist) ship on the standard seat. Heavy-usage capabilities (RFP drafting against large content libraries, deep theme extraction across hundreds of recorded calls, custom-model training on tenant data) may incur additional usage-based cost depending on the volume. The pricing page shows the capability tier structure. The common outcome is that the Strkr seat plus the integrated AI costs less than the CRM seat plus four separate AI premium lines on the classic stack, which is the main cost-side reason to consolidate.
Can Strkr AI integrate with the AI tools we already have?
Yes. Strkr AI runs on the full data model natively, and the Strkr platform exposes an open REST API plus an MCP server so external AI assistants and custom in-house tools can read and write Strkr data under role-aware permissions. Teams whose motion depends on a separate enterprise AI assistant can keep that integration and layer Strkr AI on top for the capabilities the external tool does not cover. The common pattern is that Strkr AI covers the record-aware outputs (next-step prompts, email drafts, risk flags, forecast assist, fit score with reasoning) and the external tool covers the specialised capabilities (long-document analysis, specialised chat interfaces, custom retrieval). The audit log captures both so the governance appendix stays clean.