Can Strkr replace Vivun or Homerun for Sales Engineering operations?
For most SE teams under 100 pre-sales consultants on B2B SaaS, services, or dev-tools motions, yes. Strkr covers the pre-sales workflow (technical discovery panel, demo scoping, POC scorecard, security questionnaire library, feature request tracker, demo script and architecture library, SE manager rollup views) inside the same CRM the AE lives in. For teams running Vivun purely for its integration with a specific SE-ops reporting pipeline, Strkr can run alongside through API during a migration. The core value of Strkr for SE is that the SE workflow lives on the same deal record the AE lives on, so the handoff friction and tool-sprawl drag disappear.
How does the technical discovery panel differ from custom fields on the deal?
A custom field on the deal is a single-value container the admin creates and the AE forgets to fill. The Strkr technical discovery panel is a structured side panel pinned to every deal with 15 to 30 role-aware fields (stack, data volume, auth, deployment topology, SSO, data residency, integration surface, scale, security must-haves) covering the technical fit dimensions SEs care about. Each field tracks last-updated and shows age so stale items flag themselves. The panel is role-aware: the AE sees the executive summary row, the SE sees the full fill, the CS owner at Closed Won sees the same context without a handoff doc. Custom fields can augment the panel for industry-specific needs without replacing the structured base.
How do POCs work in Strkr for trials that run 4 to 8 weeks?
A POC in Strkr is a native object on the deal with pre-agreed success criteria (typically 3 to 8), per-criterion owners on both sides, due dates, pass or fail status, and automated weekly readouts to the champion. The SE edits criterion status inline, Strkr AI flags at-risk criteria before the Friday readout, and the POC comparison view at the SE manager level surfaces the trial most likely to slip. For products that run on isolated POC environments, a kickoff flow provisions the sandbox, invites the prospect users, and ties the environment back to the deal record. At the end of the POC the artifacts (criteria, environment config, integration setup) flow into the Closed Won hand-off to CS onboarding automatically.
What is the security questionnaire response motion in Strkr?
Strkr maintains a tenant-level security answer library with every prior questionnaire answer linked to the control (SOC 2 CC6.1, ISO 27001 A.12.4, PCI 10.2, HIPAA 164.312, GDPR Article 32) and the source policy. New questionnaires auto-fill from the library on a confidence score, the SE reviews instead of rewrites, and the library grows with every reviewed answer. Policy updates propagate to every linked answer so the library stays current. Round-trip import and export handles the inbound and outbound formats (xlsx, Google Sheets, GRC portals, bespoke PDF). A review workflow routes the response to InfoSec or the Security team for final sign-off before it ships. Most Strkr SE teams cut questionnaire response time from two days to a half-day for lightweight CAIQ or SIG-Lite responses.
How does the feature request workflow close the loop with Product?
A feature request is a native object linked to the deal with gap description, business impact, deal size at risk, prospect quote, and link to the account. Product reviews the request through a workflow with statuses (Under Review, Planned, In Build, Shipped, Not Prioritised), and the SE sees status on the deal record and in a tenant-level Feature Request dashboard. Patterns across deals (the same gap flagged on 12 deals adding up to $4.1M ARR at risk) surface for Product leadership as evidence, not anecdote. A scheduled update flow pings the SE monthly on open requests so the SE never has to chase Product for status, and the champion gets a credible answer when they ask the SE where the gap stands.
Does Strkr handle demo scheduling and demo environment management?
Yes. Demo scheduling runs through the native calendar and booking surfaces with team round-robin and buffer rules per SE. Demo environments are tagged by use case and persona so the SE picks the right tenant in two clicks, and environment hygiene flows reset demo data on a schedule to prevent tenant drift. For dev-tools and infrastructure products that spin up isolated demo environments per prospect, a provision flow at demo-scheduled fires the environment setup, loads the matching test data, and ties the environment back to the deal record. Click-to-join every demo from the deal, auto-record where consent is captured, and Strkr AI drafts the summary with use cases shown, questions raised, and next steps extracted.
How do SE managers coach without the team feeling surveilled?
The same views are available to the SE and the SE manager with the same filters. There is no hidden manager-only dashboard where surveillance lives behind the SE back. The SE sees their own workload view, their own POC pacing, their own questionnaire queue. The manager sees the roll across the team. Coaching conversations happen on data both parties see, not on numbers only the manager has access to. Permissions are configurable so sensitive signals (quota attainment, performance scores) can route only to the manager when policy requires, but the operational SE work (POC progress, demo scorecards, questionnaire SLA) is visible to the SE on their own record. Most Strkr SE teams report a visible drop in friction between SE and manager because the workflow is one surface, not a parallel manager-only overlay.