Pricing for Inside Sales Teams

The CRM pricing shape inside sales teams can actually scale on.

High-velocity inside sales teams run one of the most expensive stacks in software because every tool in the chain is critical and every tool is priced per seat. The CRM is Salesforce. The cadence tool is Outreach or Salesloft at a hundred-plus a seat. The scheduling tool is Chili Piper at twenty a seat. The call recording tool is Gong at a hundred-fifty a seat. The dialer is Dialpad or Aircall as a fifth line. Five invoices, five per-seat lines, five renewal clocks, and the dial-to-demo conversion report sits in three systems that each own a piece of the funnel. Strkr is flat per seat with sales engagement, dialing, recording, scheduling, and reporting all in the box, so the invoice tracks headcount and nothing else.

Why buyers are here

Inside Sales Teams: how CRM pricing actually breaks.

Inside sales teams in the 10 to 150 rep band share a pricing experience that is almost universal. The CRM is one invoice. The cadence tool is a second invoice priced per seat and almost always above the CRM seat rate. The scheduling tool is a third invoice priced per seat for the rep accepting the demo. The call recording and conversation intelligence tool is a fourth invoice at a premium per-seat rate because the vendor sells it as a revenue tool, not a utility. The dialer is a fifth invoice if the team is on a native carrier rather than the dialer baked into the cadence tool. Every one of these tools scales with headcount. Every one of these renews on its own calendar. And every one of them owns a slice of the dial-to-demo-to-closed-won funnel, which means the single report every VP of Inside Sales wants, the one that answers which cadence steps convert dials to demos at the best rate, lives in three systems and gets stitched together in a BI tool at the end of the quarter. The pain points below are the ones inside sales leaders walk us through on evaluation calls, and the common thread is that the pricing shape is the problem before the headline rate ever enters the conversation.

The dial tool is the fourth invoice

A rep costs five seat licenses to seat.

The inside sales rep sits on five per-seat licenses before they take their first call. Salesforce Sales Cloud for the pipeline, Outreach or Salesloft for the cadence, Chili Piper for routing meetings, Gong for the call recording and conversation intelligence, and the dialer itself if the team opted out of the cadence tool dialer. The headline rate on Salesforce is only the start. The actual per-rep cost is often two to three times the Salesforce line once the full stack is loaded, and the deeper issue is that the finance team cannot see it as one number because the five invoices land on five different weeks of the quarter. The CFO signs off on the Salesforce renewal in January and the Outreach renewal in March and the Gong renewal in July and no single meeting ever shows the stack total.

Cadence pricing above the CRM

Outreach and Salesloft land north of a hundred a seat.

The sales engagement tier of the stack, which is Outreach or Salesloft or Groove, routinely lands north of a hundred dollars per seat per month on annual terms, which is above the Salesforce seat rate at Sales Cloud Pro. The pricing argument is that the cadence tool is where reps actually spend their day, and the vendor charges premium because the switching cost is high. The result is that the second-most-expensive line on the sales technology budget is a tool that only works if the CRM also works, and the two tools do not talk to each other without a half-day integration review every time the custom field model changes on either side. Inside sales leaders tell us they would gladly pay the Salesforce rate twice if it meant one data model and one admin surface.

Scheduling at twenty a seat

Chili Piper taxes the demo accept.

Chili Piper and the alternatives (Calendly for Teams, Qualified Piper, HubSpot Meetings) price per seat for the user who owns the calendar being booked. For a seventy-rep inside sales team, that is seventy seats at twenty-plus dollars a month, which lands as a fifth-figure annual line that most teams underestimate because the per-seat rate looks small. The deeper issue is that the scheduling tool owns the handoff from SDR to AE, which is the single highest-leverage moment in the inside sales motion. The tool that controls the hand-off is a separate purchase from the CRM that holds the record, and the inevitable round-robin logic sits in a third system that the SDR manager cannot audit without a login.

Recording as a premium tool

Gong is priced like a revenue product.

Gong and Chorus price north of one-fifty per seat per month because they are sold as revenue intelligence rather than call recording. The headline value is real: coaching libraries, deal risk flags, and keyword-driven alerts drive genuine lift on close rate. But the pricing shape puts the single most-used learning tool on the sales floor at the highest per-seat rate on the stack, which gates it. Many inside sales leaders put Gong on managers and senior AEs only because the full-team license number is not credible to finance. The pricing shape forces a wrong operational choice: the junior reps who most need the coaching library are the ones excluded from it.

Three-system conversion report

Dial to demo to closed-won lives in a BI tool.

The single most important report in inside sales, the dial-to-demo-to-closed-won funnel with cadence step attribution, lives in three systems. Dial counts are in the dialer or in Outreach. Demo bookings are in Chili Piper or back in Outreach. Closed-won revenue is in Salesforce. Nobody can answer which cadence step is driving the best demo accept rate without exporting three CSVs and joining them in Tableau or Looker, which is a sixth invoice. The pricing shape of the stack and the lack of a shared data model combine to make the one report every VP wants the hardest report to generate. Strkr collapses it to a single query because every event (dial, cadence enrollment, demo booked, opportunity created, closed-won) lives on the same database.

Rep dashboards need a BI tool

The weekly leaderboard runs on Looker.

Inside sales teams run on daily leaderboards and weekly rep dashboards: dials, connects, meetings booked, meetings held, opportunities created, pipeline added, closed-won. Native Salesforce reports can cover some of that, but the moment the metric needs activity data from Outreach and recording data from Gong, the dashboard moves to Tableau or Looker because the native report cannot join across systems. A BI tool is the sixth invoice, with its own per-seat line, and a data engineer or RevOps analyst has to maintain the pipelines. The pricing shape of the sales stack indirectly funds a RevOps hire that would not be needed if the data were already on one database.

The right pricing shape

What flat per seat means for an inside sales team.

Pricing shape determines what the inside sales motion can run. A flat per-seat shape with sales engagement, dialing, recording, scheduling, and reporting all in the box means the invoice only changes when the headcount changes, and the headcount is already the number the VP of Inside Sales plans on. There is no second axis, no premium add-on for recording, no per-calendar line for scheduling, no BI tool for the funnel report. The cards below describe what that unlocks for the inside sales motion specifically, from the dial-to-demo attribution to the coaching library to the demo scheduling to the rep leaderboard, and taken together they describe the operational maturity curve a growing inside sales team usually climbs over the first two years on the new shape.

Sales engagement in the box

Cadences on the same record as the opportunity.

Cadence steps, email sequences, call tasks, and SMS touches run on the Strkr contact and lead records directly. There is no separate Outreach or Salesloft invoice, no bidirectional sync to maintain, no custom field model to keep in two places. The cadence enrollment is a column on the same record as the pipeline stage, the activity history, and the demo booking. Reps work out of one surface, which is the single most consistent request we hear from inside sales reps on evaluation calls.

Native dialer, not a side-car

The dial button is on the record.

Strkr ships a native click-to-call dialer with power-dial queues, call disposition routing, and automatic call logging back to the contact record. The dial does not launch a separate tab, does not require a Chrome extension that breaks every third release, and does not need the rep to copy a phone number across windows. BYO carrier is supported for teams with an existing Twilio or Bandwidth relationship, and the carrier passthrough stays transparent on the invoice.

Recording and transcription included

Every call is recorded, searchable, and coachable.

Call recording, transcription, and keyword-based deal flags ship on every paid tier, with no premium conversation intelligence line item. Every rep has access to the coaching library from day one, not just managers. Snippet sharing, call commenting, and deal-level call lists are native. The pricing shape makes the right coaching motion economically viable, which means the junior reps who most need the library are inside it.

Scheduling on every seat

Demo links and round-robin routing included.

Per-rep booking links, team round-robin routing with weighting, instant demo-accept from the inbound form, and automatic Google Meet or Microsoft Teams link injection are all native. No Chili Piper line, no Calendly for Teams line, no second seat count for the AE who takes the demo. The SDR-to-AE handoff happens on the same record where the lead was enriched, which closes a long-standing data gap in the stack.

Dial-to-demo-to-closed-won in one query

The funnel report is a native view.

Every dial, every connect, every cadence step, every demo booked, every opportunity created, and every closed-won live on the same database. The dial-to-demo-to-closed-won conversion report with cadence step attribution runs as a native dashboard, not a Tableau job. The VP of Inside Sales can audit which cadence steps are driving the best demo accept rate on a Monday morning without a RevOps ticket. The pricing shape and the shared data model make the single most important inside sales report finally runnable.

Rep leaderboard on native dashboards

The daily board does not need a BI tool.

Dials, connects, meetings booked, meetings held, opportunities created, pipeline added, and closed-won all render on native rep dashboards with real-time refresh. No Tableau or Looker invoice, no data engineer to maintain the pipeline, no stale CSV export. The daily standup runs on the same URL for every rep, and the VP can slice by team, cadence, lead source, or ICP segment without leaving Strkr. The sixth invoice on the stack disappears entirely.

Marketing to inside sales handoff

Lead scoring and MQL routing on the same record.

Marketing module ships with lead scoring, form routing, and MQL definition on the same record the SDR will dial. The MQL-to-SQL handoff is a status change, not a Zap. The marketing team can audit which campaigns are producing the best-converting dials to demos without an attribution tool, because the full funnel lives on one database. The handoff that is almost always the biggest friction point between marketing and inside sales becomes a column.

AI call summaries included

Strkr AI drafts the post-call note.

After every recorded call, Strkr AI drafts a structured summary with next steps, objections raised, competitors mentioned, and a suggested cadence adjustment. The rep reviews, edits, and logs. The post-call admin tax drops from five minutes to thirty seconds, which pulls back several hours of selling time per rep per week. The AI drafting is on every paid tier, not an add-on cloud, which is the move that makes the motion repeatable at scale.

One invoice, one renewal

Replace five bills with one line.

CRM, Sales Engagement, Dialer, Recording, Scheduling, Marketing, and Reporting on the same invoice. One renewal clock to track, one admin surface, one data model, one place to add a seat. The RevOps lead stops running the stack audit every quarter, and the integration maintenance disappears entirely for the five tools that got collapsed. The remaining tool count drops to the accounting system and whatever BI tool the finance team already uses for revenue reporting at the executive level.

Comparing stacks honestly

The real inside sales comparison is not one tool.

Most inside sales buyers come to the pricing conversation thinking they are comparing Strkr to Salesforce Sales Cloud or Strkr to HubSpot Sales Hub. The real comparison for an inside sales team is Strkr to the whole stack: Salesforce plus Outreach plus Chili Piper plus Gong plus a dialer plus a BI tool, six renewals, six admin surfaces, three different places where the dial-to-demo funnel data lives. The cards below sketch the comparison the way an inside sales VP would run it, with the pricing shapes on the competitor side left intact so the buyer can audit their own stack against the pattern.

Salesforce Sales Cloud

The CRM is only one line of the invoice.

Salesforce Sales Cloud Enterprise lands around a published rate per user per month on annual terms, and the headline number is often what the budget was built around. The deeper reality for inside sales is that Sales Cloud by itself does not ship with the cadence engine, the dialer, the recording layer, the scheduling tool, or the native reporting the team actually uses. Each of those is a separate purchase, and the Salesforce line ends up being the smallest invoice in the chain by month twelve. The headline rate is modest, the shape is the problem.

Outreach and Salesloft

Sales engagement priced above the CRM.

Outreach and Salesloft routinely land north of a hundred dollars per seat per month on annual terms. The pricing argument is that the cadence tool is where the rep spends the day, and the switching cost is high. The result is that the second-largest per-seat line on the inside sales stack is a tool that only works if the CRM also works. The two tools require a bidirectional sync, a custom field mapping review every quarter, and an admin on each side. The invoice shape and the operational cost both argue against the stack posture.

Chili Piper and alternatives

Scheduling priced per calendar.

Chili Piper, Calendly for Teams, and HubSpot Meetings price per seat for the user who owns the calendar being booked. For a seventy-rep team, that is seventy seats at twenty-plus a month, which lands as a fifth-figure annual line. The scheduling tool also owns the SDR-to-AE handoff, which is the single highest-leverage moment in the inside sales motion. Owning the handoff in a tool separate from the CRM creates a predictable data gap on the lead record.

Gong and Chorus

Conversation intelligence at a premium.

Gong and Chorus price north of one-fifty per seat per month because they are sold as revenue intelligence. The pricing shape forces most inside sales leaders to license managers and senior AEs only, which excludes the junior reps who most need the coaching library. The real cost of the Gong line is not the invoice; it is the junior reps who ramp slower because they cannot search their own call archive. The pricing shape makes the right coaching motion uneconomic.

Dialpad and Aircall

The dialer is the fifth line.

Dialpad, Aircall, and the native CRM-integrated dialers add another per-seat invoice, usually in the twenty-five to fifty dollar band. Teams that opt for the Outreach dialer sidestep this line but pay for the premium Outreach tier that includes it. Either way, the dialer is a separate line item on the stack with its own admin surface. Strkr ships a native dialer with BYO carrier support, which collapses that line entirely.

Tableau and Looker

The BI tool is the sixth invoice.

The dial-to-demo-to-closed-won report with cadence step attribution lives in three systems, which means it almost always ends up in Tableau or Looker. That is another per-seat line (usually at the fifteen-to-thirty dollar band for viewers, more for authors) and a RevOps analyst to maintain the pipelines. The sixth invoice on the inside sales stack is funded by the pricing shape of the first five, which is the pattern this page is trying to make visible.

What the shape unlocks for the business

The operating moves that only work on flat per-seat with everything in the box.

Pricing shape is not an abstract preference for inside sales. It controls which operating moves the VP can run and which ones get taxed into irrelevance. The moves below are the ones inside sales leaders tell us they wanted to run but could not justify on their old stack because the pricing math argued against them. Each one becomes economically viable when the invoice is flat per seat and every module is in the box, and taken together they describe the operational maturity curve an inside sales team usually climbs over the first two years on the new shape.

Cadence coaching on the junior rep

The call library covers every seat.

When call recording and transcription are on every seat rather than gated to managers, the junior SDR can search for how the top rep handles the top three objections and listen to five examples before the next shift. The ramp time to full productivity drops meaningfully, usually by two to four weeks on the teams that measure it, and the lift compounds across every cohort of new hires. The pricing shape unlocks the right coaching motion because the gate disappears.

Dial-to-demo audit on a weekly cadence

The funnel report runs on Monday morning.

With dials, cadence steps, demo bookings, and closed-won on the same database, the weekly funnel audit is a native dashboard that the VP opens on Monday morning. Which cadence step is converting dials to connects at the highest rate, which SDR is booking demos at the highest ratio, which lead source is producing demos that close. The report that used to take a day of RevOps work becomes the start of the week. The pricing shape makes the motion weekly instead of quarterly.

SDR-to-AE handoff as a status change

The highest-leverage moment lives on one record.

The demo accept is a status change on the same lead record where the SDR enriched the account, logged the first dial, and dropped the opening cadence. The AE picks up the context without a cross-system login, and the first fifteen minutes of the discovery call stop being spent on data the SDR already has. Teams that run this motion report meaningful lift on demo-to-opportunity conversion, which is the single most-correlated metric with inside sales productivity.

Round-robin with weighting

Demo distribution is a flow, not a tool.

The AE round-robin runs with weighting (new AEs get a lighter book, top AEs get the most demos) as a Strkr flow. No Chili Piper admin surface, no Calendly For Teams routing config. The flow is on the same database as the opportunity record, which means the demo-held-to-opportunity conversion rate per AE is a native dashboard. The weighting adjustment is a slider the VP can move at the Monday standup.

AI call summary on every dial

Post-call admin drops to thirty seconds.

Strkr AI drafts the post-call summary with next steps, objections, and a suggested cadence adjustment within seconds of the call ending. The rep reviews, edits, and logs. The time savings run several hours a week per rep, which pulls back into selling time. For a seventy-rep team, the pulled-back time is the equivalent of a full extra rep, which is the kind of ROI math that lets inside sales leaders justify the switch to finance in one slide.

Marketing-sourced demo attribution

The campaign ROI loop closes natively.

Marketing campaigns, lead forms, lead scoring, cadence enrollment, demos booked, and closed-won all live on one database, which means the campaign-to-closed-won attribution report is native. Marketing can audit which campaigns are producing demos that close rather than demos that no-show, and the handoff from marketing to inside sales becomes a shared metric rather than a shared complaint. The pricing shape makes marketing-to-sales attribution economically viable because the attribution tool is already in the box.

Deal risk flags on every opportunity

The AI watch runs on every record.

Keyword-driven deal risk flags (competitor mentions, pricing pushback, timeline slip, champion departure) fire on every recorded call across every opportunity, not just the ones a manager has flagged for review. The VP opens Monday morning to a list of at-risk deals with the triggering call snippet attached. The motion only works when the recording layer is on every seat, which only pencils when the pricing shape bundles it.

Rep onboarding on the live library

New-hire ramp runs on real calls.

New SDRs onboard against the actual call library, with curated playlists of top performers handling the top five objections and the top three ICP conversations. The ramp motion stops being slide decks and role-plays and becomes listening to real wins, which is the fastest path to pattern recognition. Teams that run this report full productivity in week six instead of week ten, which is a meaningful dollar figure at scale.

Head-to-head

Strkr vs the Salesforce plus Outreach plus Chili Piper plus Gong stack.

The honest side-by-side on pricing shape for a mid-sized inside sales team. Salesforce Sales Cloud plus Outreach or Salesloft plus Chili Piper plus Gong plus a dialer plus a BI tool is the typical shape for an inside sales team in the 10 to 150 rep band. The table reads the price shape rather than the headline rate, which is the comparison the VP of Inside Sales and the CFO run together when they are shown both sides on the same page. Public competitor rates are summarized in the right column so the buyer can audit their own stack against the pattern.

What matters Strkr Salesforce + Outreach + Chili Piper + Gong + Dialpad
Pricing shape Flat per seat, every module included Five to six per-seat lines across five to six vendors
Sales engagement (cadences) Native on every paid tier, same record as opportunity Outreach or Salesloft at north of $100/seat/month
Dialer Native click-to-call, power-dial queues, BYO carrier Dialpad or Aircall as fifth line, or premium Outreach tier
Call recording and transcription Native on every seat, searchable library, AI summaries Gong or Chorus at north of $150/seat/month, usually gated
Meeting scheduling Native round-robin with weighting, no per-calendar line Chili Piper at ~$20+/seat/month per calendar owner
Dial-to-demo-to-closed-won report Native dashboard with cadence step attribution Three-system join in Tableau or Looker, RevOps-maintained
Rep leaderboard dashboards Native, real-time refresh, no BI tool required Tableau or Looker as sixth invoice
AI post-call summary Included on every paid tier Gong premium tier or separate AI note-taker invoice
Marketing-to-sales attribution Native, same database as cadence and opportunity Separate attribution tool or Tableau join
Admin burden One system, one admin surface, one invoice Five to six vendors, five to six renewals, bidirectional syncs
Three-year total cost shape Scales with headcount, nearly linear Scales with headcount across five lines, non-linear per rep

Pricing that scales with the hiring plan, not the stack count.

Start a 14-day trial with CRM, Sales Engagement, Dialer, Recording, Scheduling, Marketing, and Flows all enabled from day one. Migrate from Salesforce, Outreach, Salesloft, Chili Piper, and Gong with the built-in importers. See the current per-seat rate and annual terms on the pricing page.

Common questions

Inside Sales Teams pricing FAQ.

Why does Strkr not list a specific dollar amount per seat on this page?

The pricing page carries the current seat rate, discount tiers, and annual terms. This page is deliberately about pricing shape, which is the thing that changes the three-year number for an inside sales team. The headline rate matters, but the shape matters more: an inside sales team on a flat per-seat shape with sales engagement, dialing, recording, scheduling, and reporting in the box is paying a different line item than a team on Salesforce plus Outreach plus Chili Piper plus Gong plus a dialer plus a BI tool, even when the two Salesforce-equivalent headline rates look similar in month one. The link in the closing CTA goes to the full pricing page with current numbers.

How does Strkr compare to Outreach or Salesloft on cadence capabilities?

Strkr ships cadence steps, multi-channel sequences (email, call tasks, SMS, LinkedIn tasks), A/B testing on cadence content, step-level analytics, and bulk enrollment on every paid tier. The core cadence capabilities that an inside sales team uses day to day (sequence creation, step scheduling, personalization tokens, conditional branching, performance reporting) are at parity with the sales engagement tools. The practical difference is that the cadence enrollment, the dial activity, the call recording, and the demo booking all live on the same record, which means the cadence step performance report is native rather than requiring a cross-system join. Teams that switch typically keep their existing cadence structures and import them during setup.

How does the Gong equivalent work in Strkr?

Strkr ships call recording, transcription, keyword-based deal flags, snippet sharing, deal-level call lists, and AI-drafted call summaries on every paid tier. Coaching libraries are built from recorded calls with manager-curated playlists, and the search runs across the full transcript archive. The feature-level comparison lands close to Gong on the capabilities most inside sales teams use day to day. The practical difference is pricing: Gong is typically gated to managers and senior AEs because the per-seat rate makes a full-team license expensive. Strkr is on every seat, which means the junior reps who most benefit from the coaching library actually have access to it.

How does Strkr handle demo scheduling and round-robin routing?

Strkr ships per-rep booking links, team round-robin routing with weighting, instant demo-accept from inbound forms, automatic Google Meet or Microsoft Teams link injection, buffer time rules, availability pulled from Google Calendar or Microsoft 365, and conflict detection. The round-robin logic can weight based on AE book size, close rate, or an explicit priority order the manager sets. The SDR-to-AE handoff happens on the same lead record where the enrichment and cadence enrollment live, which closes a long-standing data gap that Chili Piper and Calendly for Teams both leave open.

Can Strkr replace the native dialer in Outreach or Salesforce?

Yes. Strkr ships a native click-to-call dialer with power-dial queues, call disposition routing, automatic call logging back to the contact record, local presence (dial from a number in the prospect area code), and voicemail drop. BYO carrier is supported for teams with an existing Twilio or Bandwidth relationship, and Strkr Messaging can also sit on a Signal House or BYO carrier for SMS cadence steps. The dialer does not require a Chrome extension that breaks on release cycles, and the call activity logs on the same record the cadence step came from.

What happens to the dial-to-demo-to-closed-won funnel report after switching?

The report becomes a native dashboard rather than a three-system join. Every dial, every connect, every cadence step touched, every demo booked, every opportunity created, and every closed-won lives on the same database, which means the full funnel runs as a single query. Cadence step attribution (which step produced the demo that produced the closed-won) is a column, not a Tableau workbook. The VP of Inside Sales can audit the funnel on Monday morning without a RevOps ticket, and the historical compare across weeks and quarters runs natively. The Tableau or Looker invoice that was funding the sixth tool on the stack typically disappears for inside sales reporting, though the finance team usually keeps the BI tool for revenue reporting at the executive level.

How does the pricing scale when the inside sales team grows from 15 to 150 reps?

The invoice scales with headcount in a straight line. Every rep gets the full product (CRM, Sales Engagement, Dialer, Recording, Scheduling, Marketing, Flows, Docs) at the same per-seat rate. There is no second axis of price, no premium tier for conversation intelligence, no per-calendar line for scheduling, no BI tool required for native dashboards. The CFO can forecast three years of inside sales technology spend from the hiring plan without a spreadsheet, and the admin surface stays the same whether the team is at 15 or 150 reps. That is the one pattern most VPs of Inside Sales care about for operational maturity, because the sales technology stack is normally the single most volatile line on the sales budget.

What happens to the existing stack after a switch?

Most inside sales teams collapse four to five tools: the CRM (Salesforce or HubSpot), the sales engagement tool (Outreach or Salesloft or Groove), the scheduling tool (Chili Piper or Calendly for Teams), the recording tool (Gong or Chorus), and often the dialer (Dialpad or Aircall). The accounting tool stays. The BI tool often stays for finance-level reporting but is removed from the inside sales workflow. Teams that already standardized on a specific lead enrichment tool (ZoomInfo, Apollo, Clearbit) keep that as a native integration. The result is one Strkr invoice plus one accounting invoice plus one enrichment invoice, where there used to be six renewals and six admin surfaces.

How does Strkr handle the migration from Salesforce plus Outreach?

The built-in Salesforce importer brings over accounts, contacts, leads, opportunities, custom fields, activity history, and user mappings. The Outreach cadence structures import through a dedicated path that preserves step order, timing, and content. Call recording archives can be migrated for teams that want a continuous historical library, though many teams start the recording archive fresh on the switch date. The typical migration timeline for a seventy-rep team is two to four weeks of setup and parallel-run before full cutover, which lands shorter than the Salesforce-to-anything migrations because the Strkr data model maps closely to the Salesforce model on the entities that matter.

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