| Pricing basis | Flat per-seat line published on the pricing page, no edition reshuffles, no procurement cycle required to see cost. | Marketo tiered editions (Growth, Select, Prime, Ultimate) priced $1,195 to $3,195 plus per month plus database-size overages. Pricing opaque until quote. |
| CRM included | Native CRM on the same database as Marketing. One system of record, zero sync layer. | Not included. Requires Salesforce or Microsoft Dynamics on a separate contract and a bidirectional sync. |
| Attribution reporting | First-touch, last-touch, and multi-touch attribution against won revenue in the base per-seat subscription. | Marketo Measure (formerly Bizible) is a separate contract. Base Marketo attribution limited to program-level success reports. |
| Implementation path | Self-serve, no implementation partner required. Mid-market teams live in 2-3 weeks of elapsed time. | Certified implementation partner typical, $25K-$150K partner fees, 3-9 month timeline to first production campaign. |
| Admin certification | No certification program. Platform configured by anyone comfortable in a modern SaaS admin surface. | Marketo Certified Expert certification expected for in-house admin, or ongoing managed-services contract with partner. |
| Projects and delivery module | Full Projects module (epics, sprints, backlog, roadmap, releases, goals, custom issue types, per-project workflow automations). | Not included. Teams integrate Jira, Asana, Monday, or Adobe Workfront. |
| Native SMS and MMS | Included on every paid tier. Native two-way SMS and MMS, A2P 10DLC registration flow, consent capture, STOP handling, BYO Twilio supported. | Available via third-party integration on a separate contract. SMS compliance left to the provider and the customer. |
| Segmentation depth | Saved views with firmographic, behavior, and fit filters plus nested AND/OR logic. Covers mid-market segmentation needs. | Smart Lists are the deepest segmentation surface on the market with dozens of criteria types and sub-second evaluation at million-contact scale. |
| Revenue cycle modeling | Lifecycle stages with transition rules, MQL threshold, and velocity reporting in the standard reporting surface. | Marketo Revenue Cycle Analytics is a formal state machine with named stages, transition rules, time-in-stage reporting, and velocity benchmarks. |
| Global compliance | GDPR consent capture, STOP and HELP for SMS, per-contact DNC flags. Preference-center UI roadmap item. | Multi-region subscription center with GDPR, CASL, APPI, LGPD, double opt-in flows, record-level audit trails, and preference-center UIs. |
| Target segment | Honest fit: 10-500 person B2B teams running mid-market demand and sales motion. | Enterprise B2B (Fortune 500 and large mid-market). Overkill for most teams under 500 people. |