| Pricing basis | Flat per-seat line published on the pricing page. No contact-cap meter, no edition reshuffles mid-contract, no required CRM underneath. | Edition-based (Growth, Plus, Advanced, Premium) from $1,250 to $15,000 per month, each with contact caps. Salesforce CRM licensing is required separately. |
| CRM included | Native CRM module included on the same per-seat price. Marketer and sales rep edit the same contact record. | Not included. Requires Salesforce Sales Cloud licensing underneath. Two products, two SKUs, one connector in between. |
| Lead scoring and AI | Strkr AI scoring with transparent signal weights, auditable per-lead score explanations, and admin-editable rules. Included on every tier. | Score and grade are built in. Modern AI scoring and predictive insights require Einstein, which is a separate add-on priced per org and per feature. |
| Native SMS and MMS | Included on every paid tier. Native two-way SMS and MMS with A2P 10DLC registration, consent capture, STOP handling, and tenant-wide Do Not Contact. | No native SMS. Requires Marketing Cloud (B2C) licensing or a third-party SMS platform wired through Platform Events or an AppExchange app. |
| Projects and delivery module | Full Projects module (epics, sprints, backlog, roadmap, releases, goals, custom issue types, per-project workflow automations). | Not included. Teams integrate Jira, Asana, Monday, or similar through the AppExchange or via Salesforce custom objects. |
| Internal wiki (Docs) | Native Docs module for playbooks, battlecards, process documentation, and onboarding guides inside the same workspace. | Not included. Teams integrate Confluence, Notion, or Guru. The playbooks live in a separate tool from the CRM record. |
| Campaign velocity | New campaign builder with lead scoring, UTM capture, form embeds, email broadcasts, drip programs, and attribution in a single surface. | Engagement Studio for nurture, separate Salesforce Campaign object, separate completion actions, separate list builder. Campaign builds measured in days. |
| Attribution | Multi-touch attribution against won revenue inside the same database as the CRM. No BI layer required for the standard CMO report. | Salesforce Campaign Influence with configurable models. Join between Pardot and Salesforce campaign data. Often requires Einstein or Tableau CRM for the CMO report. |
| Form capture and landing pages | Native forms and landing pages with UTM capture, scoring assignment, nurture enrollment, and owner notification in one flow. | Pardot forms, form handlers, and landing pages. Full-featured but reliant on connector sync to reach the Salesforce lead or contact. |
| Admin certification | No certification required. Owner-level users configure flows, scoring, and the admin surface without Trailhead credentialing. | Pardot specialists and Salesforce administrators are typically certified. Running the stack properly expects credentialed admins on both sides. |
| Document and quote generation | Native Products module generates quotes and proposals, template library, renewal clock, approvals through Flows, e-sign via DocuSign or PandaDoc. | No native quoting or proposal generation. Customers use Salesforce CPQ (another SKU) or a dedicated proposal tool from the AppExchange. |