How does Strkr handle a 24 hour conversion window on consumer-facing law firm leads?
A new lead across phone, web form, text, email, chat, or referral partner routing fires an auto-acknowledgment within 5 minutes, an instant conflict pre-check in under a minute, and a scoring pass that surfaces the lead on the intake specialist queue with a 24 hour conversion target rendered per lead. The intake specialist runs the intake call, builds the retainer on the Products module against the current approved template in under 2 minutes, routes through native DocuSign or Adobe Sign for signature with mobile-friendly signing, and fires a signature follow-up cadence at 2 hours, 24 hours, 48 hours, and 72 hours. The signed retainer opens the matter in the firm practice management system automatically. The whole cycle runs in 90 minutes of intake specialist active time with the rest handled by Strkr Flows.
How does the instant conflict pre-check actually work?
A new lead fires an instant conflict pre-check that pulls the prospect name, the adverse party names, the matter type, and the jurisdiction from the lead record and runs a pre-check against the firm conflict system. For firms on Clio Manage, Centerbase, MyCase, Smokeball, Elite, or Aderant, Strkr integrates natively. For firms running an internal conflict database (Access, Excel, SharePoint), Strkr integrates through a native connector or a nightly export. The result lands on the lead record in under a minute: clear (lead moves to intake queue), conflict (lead routes to a configured referral partner with the conflict reason, or to the managing attorney for review), or review (lead flags for the managing attorney where the match is ambiguous). The intake specialist knows before the first substantive call whether the lead is viable.
Can Strkr replace Clio Grow, Lawmatics, Captorra, or Litify as the intake CRM?
Strkr replaces the fragmented intake stack that lives across Clio Grow, Lawmatics, Captorra, or Litify for intake, a phone system (RingCentral, Nextiva, Dialpad) that does not sync, a web form that drops leads into email, DocuSign or Adobe Sign bolted on for signature, and a referral partner spreadsheet. The intake specialist runs the inbound queue, conflict pre-check, retainer builder, e-signature, phone and SMS capture, referral partner tracking, lead triage, and nurture cadence on one workspace. The firm keeps the practice management system (Clio Manage, MyCase, Smokeball, Centerbase) for matter management and billing, and Strkr pushes the signed matter in automatically with the retainer scope carried over.
How does the referral partner tracker handle a mix of chiropractors, mediators, bondsmen, and prior-client referrals?
Referral partners open as native accounts with the referral source type (medical referral network, mediator network, bail bonds network, social worker network, prior client, attorney referral), the practice group focus, the primary contact, the referral agreement if applicable, the fee split arrangement, and the 24 month attribution window. Every lead routed in attributes to the referral source. Every retainer signed rolls into the referral partner account with the retainer value, matter type, and estimated matter revenue. The quarterly referral partner review opens with a shared record of volume, conversion rate, matter value, and relationship history, and the firm runs the thank-you cadence (and the referral fee check where applicable) off the record. The intake specialist stops reconstructing referral partner performance from a Google Sheet.
How does the 24 hour signature follow-up cadence work for prospective clients who do not sign immediately?
A retainer sent through native DocuSign or Adobe Sign fires a native cadence: 2 hour soft text and email nudge with the signing link, 24 hour follow-up text and email with a specific reminder, 48 hour voice call task on the intake specialist queue with a draft talk track, and 72 hour escalation to the managing attorney for a win-back conversation. The cadence is tunable per matter type (a personal injury lead with urgency might fire a 1 hour nudge, a family law consultation might fire a 4 hour nudge). The firm closes the conversion window at the moment the prospective client was ready to sign, not three days later when the prospective client called the next firm on the Google results page. Firms running the cadence typically move conversion 10 to 25 percent off the pre-Strkr baseline.
Does Strkr promise any specific state bar advertising or client-intake ethics compliance?
Strkr ships ethical-wall respect, role-aware record visibility, conflict pre-check at lead creation, retainer version control, consent-to-text capture, and an audit trail on every record change. These are policy tools the firm configures to support internal intake-ethics policy and the firm ethics-reviewed workflow for client intake, advertising rules, and solicitation rules. Strkr does not provide legal ethics advice, and the firm General Counsel or Ethics Committee should confirm the policy configuration matches the firm obligations under the state bar advertising rules, client-intake rules, lawyer-advertising guidance, and client engagement letters that apply. The intake workflow and audit log are configurable surfaces the firm uses to codify the review process. The ethics determination remains with the firm.
