Retainer renewals that read the delivery data, not a memory.
A 22-person brand-strategy agency runs about 45 open retainers at any time. The renewal cycle used to be each AM building a slide deck on utilization and scope from memory. Strkr auto-generates a renewal packet 90 days ahead: hours delivered against each phase, utilization against baseline, change orders, client satisfaction scores from the Surveys module. The AM reviews, edits for narrative, sends. Renewal win rate climbed 11 points in the first full cycle, mostly because the client-facing numbers now match what the client actually experienced instead of the agency's favorable recollection.