Clinic work is intake driven, appointment anchored, recall sensitive, and compliance aware. Strkr ships a CRM core shaped around patient intake, appointment reminder cadence, recall campaigns, treatment plan tracking, and AI drafting that respects HIPAA across medical, dental, vision, physical therapy, and behavioral health practices.
A generic sales CRM assumes a deal cycle. Clinic work does not fit that shape. The patient lifecycle is intake, scheduling, treatment, follow-up, recall, and referral, with HIPAA and state regulatory posture threading through every step. The pain points below are what Strkr onboarding hears on every intake call with a clinic, from the solo-practitioner office to the 60-location specialty group.
A clinic typically runs an EHR (Epic, Cerner, athenahealth, Dentrix, Eaglesoft, SimplePractice) for clinical work and a separate CRM for marketing and recall. Patient intake runs twice: once in the CRM for lead capture and once in the EHR after conversion. Strkr integrates with the common EHRs through its REST API and HL7 FHIR connector so patient intake runs once.
A clinic runs appointment reminders at 7 days, 48 hours, and 24 hours before visit across email and SMS. In generic CRMs these sequences break silently when a schedule change misfires. Strkr workflow engine runs atomic state transitions with explicit failure handling and daily digest of sequence health so broken flows surface in 24 hours, not two weeks.
A dental practice runs a six-month hygiene recall. The recall list has 2,000 patients at various intervals and the practice manager runs it through spreadsheet exports and manual email blasts. Strkr recall object attaches to the patient with last-visit date, service type, and recall interval, auto-generates the recall list by day, and the AI drafts the recall message in the practice voice.
A dentist presents a $4,800 treatment plan and the patient accepts, then disappears. Most clinics have no systematic follow-up on accepted treatment plans. Strkr treatment plan object tracks acceptance, scheduled vs completed procedures, outstanding balance, and the AI drafts the gentle follow-up at 14 and 30 days post-acceptance.
A clinic Google review score drives 20 to 40 percent of new patient volume in competitive urban markets. Most clinics have no systematic review request process. Strkr review-request workflow fires 24 hours post-visit for positive-sentiment visits with the AI-drafted review request in the practice voice. The score climbs because the ask lands at the right moment.
Most marketing CRMs are not HIPAA ready and do not offer a BAA. The clinic routes patient data through them anyway, which creates breach exposure. Strkr offers a BAA on request across all tiers at no additional charge, scopes PHI handling in writing, and documents breach notification processes.
The default CRM schema does not map to clinic work. Strkr ships a tunable clinic schema with Patient, Appointment, Treatment Plan, Recall, Insurance, and Referring Provider as first-class objects. The practice admin can rename or extend anything. The default lands where most clinics eventually settle.
A patient in Strkr carries demographics, insurance posture, visit history, treatment plan status, recall interval, preferred communication channel, consent posture, and risk flags (allergy, medication, special-needs). The schema drives the view sort and the AI prompt scope.
An appointment ties to the patient with date, provider, service type, duration, and reminder cadence. The appointment drives the reminder sequence (7 days, 48 hours, 24 hours), the day-of check-in workflow, and the post-visit follow-up.
A treatment plan ties to the patient with procedure sequence, estimated cost, insurance coverage, patient responsibility, and acceptance status. The plan drives the follow-up cadence on accepted plans, the completion tracking, and the outstanding-balance workflow.
A recall captures last-visit date, service type, recall interval, and status. The daily recall list auto-generates from patients whose recall date is approaching. The AI drafts the recall message in the practice voice.
Insurance ties to the patient with payer, plan ID, group number, verification date, and benefit summary. The insurance verification workflow attaches to the appointment to ensure eligibility is confirmed before the visit.
Referring provider captures the referring physician or practice, the referral date, the downstream patient conversion, and the attributed lifetime value. The graph lets the practice manager see which 10 referring providers drove $420,000 in trailing 12 months.
A clinic practice manager cannot afford to invent the AI prompt library from scratch. Strkr AI ships preconfigured prompts on day one with retrieval scope and model routing already set. The jobs below show up on every clinic deployment within the first two weeks. Each saves an estimated 3 to 11 hours per week.
Strkr AI drafts the appointment reminder across the three-touch cadence (7 days, 48 hours, 24 hours) in the practice voice, with service-type context and clear confirm or reschedule call-to-action. The practice manager reviews the template once per service type and the cadence runs on autopilot.
Strkr AI drafts the recall campaign by service type and interval with the right friendly tone, the right scheduling call-to-action, and the right local framing. The practice manager reviews once per campaign type and runs the recall list weekly.
Strkr AI drafts the follow-up on an accepted but unscheduled treatment plan at 14 and 30 days post-acceptance with the procedure context, the right friendly reminder tone, and the scheduling call-to-action. The practice manager edits and sends.
Strkr AI drafts the review request 24 hours post-visit for positive-sentiment visits with the provider mention, the right friendly tone, and the Google review link. The practice manager reviews a sample weekly to catch drift. Review volume typically triples in three months.
Strkr AI drafts the pre-visit insurance verification message when manual follow-up is needed, with the coverage question and the patient action required. The practice manager runs the weekly verification batch in 20 minutes instead of three hours.
Strkr AI drafts the referring provider thank-you note when the referred patient converts, with the referral context, the patient outcome summary (HIPAA-scoped), and the right professional tone. The relationship stays warm because the acknowledgment cadence never slips.
The pricing math below is for an eight-provider dental practice with four admin staff running a general and specialty mix. The numbers come from Strkr onboarding intake calls with real clinics in 2026. The invoice math holds through growth because Strkr prices flat per seat with HIPAA BAA included on request.
Twelve seats on Starter run $348 per month. The AI add-on is $49 per workspace with 5,000 Strkr AI calls included. SMS reminder at 2,000 sends per month runs $40. HIPAA BAA is included at no additional charge. Total month-one invoice for a 12-seat clinic on Starter with AI add-on and SMS reminders is roughly $437.
Twelve seats on Pro run $708 per month. Pro adds the forecast module for production projection, the advanced report builder for provider dashboards, the custom object graph for service specialization, and extended audit retention. Most clinics move to Pro at month three.
Twelve seats on Scale run $1,428 per month. Scale adds SAML and OIDC single sign-on through Clerk, verified domain capture, extended audit retention up to seven years for HIPAA requirements, and multi-location workspace features. Scale lands when the clinic serves multiple locations or operates under SOC 2 vendor requirements.
Weave runs about $349 per month per location. NexHealth runs about $499 per month per location. For an eight-provider clinic the monthly invoice typically lands at $349 to $699 for the first location, with per-location multipliers for multi-site practices.
LocalMed plus Lighthouse plus a separate reputation tool typically stacks to $350 to $600 per month. The gap is that each product runs its own patient data without a unified record.
Across 12 months an eight-provider clinic on Strkr spends roughly $5,200 to $17,200 depending on tier upgrades. The same clinic on Weave typically spends $4,200 per location. On NexHealth the number lands at $6,000 per location. Multi-location clinics see the compound difference clearly: a four-location practice on Weave pays $16,800, on Strkr pays the same $5,200 to $17,200.
The comparison below is Strkr for an eight-provider clinic versus the two most common alternatives at the 12-month invoice mark.
| Feature | Strkr | Weave or NexHealth for an eight-provider clinic |
|---|---|---|
| Month-one invoice | About $437 with AI add-on. | $349 to $699 single location. |
| 12-month total | $5,200 to $17,200 all-in. | $4,200 single location to $16,800 multi. |
| HIPAA BAA availability | On request across tiers. | Available with specific products. |
| Multi-location pricing | Flat regardless of location count. | Per-location multiplier. |
| AI prompts for practice voice | Six on day one. | Generic chatbot or none. |
| Treatment plan follow-up | First-class object with cadence. | Add-on or absent. |
| Recall campaign AI | Day one in practice voice. | Template library only. |
| EHR integration | REST API plus FHIR connector. | Partner integration list. |
| SSO and verified domains | Scale tier $119 per seat. | Enterprise tier only. |
| Setup time | Four business days with the wizard. | Six to 12 weeks typical. |
The playbooks below are patterns Strkr onboarding sees on clinic deployments across specialties. Each pattern is a real customer motion from the 2026 cohort.
A solo primary care practice in a suburban market ran its appointment reminders through the EHR default (one email at 48 hours) and had no recall campaign. The practice manager spent six hours per week on scheduling follow-up calls. Strkr onboarding ran a three-business-day setup with the three-touch reminder cadence, the annual-recall campaign, and the review-request AI. The no-show rate dropped from 18 to 7 percent in two months.
An eight-provider general dental practice ran Weave at $349 per month plus Lighthouse at $200 plus a separate recall tool at $150. The practice manager wanted to consolidate. Strkr onboarding ran a 11-business-day migration with the full dental schema, the six-month hygiene recall, and the treatment plan follow-up workflow. Monthly spend dropped from $699 to $437.
A four-location vision center group needed cross-location patient routing (patient who moves between locations keeps one record), unified recall campaigns, and SSO integration for the regional manager. Strkr onboarding ran a 14-business-day setup with the multi-location workspace architecture, the SSO via Clerk, and the HIPAA BAA. Monthly spend lands at $1,477 across 12 seats on Scale with AI add-on.
An 11-location physical therapy group needed treatment plan tracking, referring provider thank-you cadence, and insurance verification workflow. Strkr onboarding ran a 18-business-day setup with the PT-specific schema, the referral graph, and the insurance verification workflow. Monthly spend lands at $2,429 across 20 seats on Pro with AI add-on.
A 60-location specialty medical group needed enterprise-grade compliance (HIPAA BAA, SOC 2 posture in progress, extended audit retention), SAML SSO, and multi-location patient routing. Strkr onboarding ran a 42-business-day deployment with the Scale tier, the SSO, the extended audit retention to seven years, and the HIPAA BAA. Monthly spend lands at $14,280 across 120 seats on Scale with AI add-on.
Book a 30 minute call. We will walk through the appointment reminder cadence, the recall campaign AI, the HIPAA BAA, and the pricing math with your clinic size and specialty.
Yes for most clinics. Strkr covers the appointment reminder cadence, the recall campaign, the treatment plan follow-up, the review request workflow, and the patient communication in a single workspace with HIPAA BAA included on request. The gap versus Weave is the integrated phone system (Weave ships VOIP alongside the CRM), which Strkr does not include yet (voice and dialer features are on the 2027-Q1 roadmap). For clinics prioritizing patient communication workflow and recall over integrated phones, Strkr covers the motion at competitive or lower cost.
Strkr offers a Business Associate Agreement on request across all tiers at no additional charge. The BAA documents PHI handling scope, breach notification processes, vendor accountability, and subprocessor flow-down. The engineering posture includes AES-256 encryption at rest, TLS 1.3 in transit, access logging, and workforce training on HIPAA. SOC 2 Type II is in progress with a 2026-Q4 target. The BAA is not a tier gate.
Strkr integrates with the common EHRs through its REST API, HL7 FHIR connector, and outbound webhooks with HMAC signing. Dentrix, Eaglesoft, Open Dental, Epic, Cerner, athenahealth, Practice Fusion, SimplePractice, TherapyNotes, and the common dental PMS and medical EHR systems are supported. Patient demographics flow bidirectionally so intake runs once. Appointment data flows from EHR to Strkr for the reminder cadence. The integration depth varies by EHR.
Strkr recall object ties to the patient with last-visit date, service type, and recall interval. The daily recall list auto-generates from patients whose recall date is approaching with service-type segmentation. The AI drafts the recall message in the practice voice with service-type-specific framing. The practice manager runs the weekly recall batch in 20 minutes instead of three hours. Recall completion rates typically climb from 32 to 58 percent in three months.
Yes. Strkr workspace architecture supports multi-location configurations with cross-location patient visibility, location-specific scheduling, regional manager roll-up views, and shared recall campaigns across locations where appropriate. A patient who moves between locations keeps a single record. Location-specific reporting rolls up to the regional manager cockpit on the Scale tier.
Flat per seat at $29 Starter, $59 Pro, $119 Scale per user per month. The AI add-on is $49 per workspace per month with 5,000 Strkr AI calls included and $0.012 per call over the floor. SMS at 2 cents per message, MMS at 5 cents per message. There is no location multiplier, no patient volume meter, and no AppExchange add-on. A 60-location practice pays the same per seat as a one-location practice.
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