Clinical trial work is participant led, protocol gated, site heavy, and regulation anchored. Strkr ships a CRM core shaped around participant recruitment pipeline, prescreen workflow, site activation, consent audit, and AI drafting that respects HIPAA posture and 21 CFR Part 11 awareness.
A generic sales CRM assumes a buying funnel. Clinical trial recruitment does not fit that shape. The participant journey is awareness, prescreen, consent, enrollment, retention, and completion, with HIPAA, state regulatory, and IRB oversight threading through every step. The pain points below are what Strkr onboarding hears on every intake call with a clinical trial operator, from the single-site academic to the multi-site CRO sponsor.
A clinical trial site runs a CTMS (Oracle Siebel, Veeva Vault, Medrio, Castor) for study management and separately runs a CRM for recruitment outreach. Participant data runs twice: once in the recruitment CRM and once in the CTMS after enrollment. Strkr recruitment pipeline runs ahead of CTMS enrollment with API-based handoff so the data captured in prescreen flows to the CTMS without rekey.
A protocol-specific prescreen may run 32 to 60 fields across inclusion and exclusion criteria. The recruiter captures this across spreadsheets, PDFs, and phone call notes. Strkr prescreen workflow renders protocol-specific question sets as a guided intake, auto-scores against inclusion and exclusion criteria, and routes qualified participants to the right site queue.
A multi-site study activates 20 to 180 sites across 90 to 180 days. Each site runs through IRB approval, contract execution, startup payment, PI engagement, and first subject enrolled. Most sponsors track this on a spreadsheet. Strkr site activation workflow tracks each site through the activation gates with SLA clocks, document capture, and the AI-drafted follow-up to the slow site.
An IRB audit asks to see consent records with timestamps, document version, witness signature, and the sequence of consent conversations. Most CRMs capture consent as a text field. Strkr consent object captures the full audit trail with document version, timestamps, witness signature, and the AI prompt log for any AI-generated consent-conversation support.
A 24-month trial typically loses 25 to 40 percent of participants to dropout. The retention cadence (visit reminders, between-visit check-ins, re-engagement after missed visit) is critical to the study. Strkr retention workflow runs the cadence with AI-drafted check-in messages in the study voice and visit reminder sequence tuned to the protocol.
A site coordinator at a hospital and a sponsor Clinical Research Associate at a CRO work on different systems with different cadences. The result is monitoring visit prep lag, query response lag, and misaligned expectations. Strkr sponsor-site workflow coordinates the communication cadence between the two with shared views, scheduled touchpoints, and AI-drafted monitoring visit prep.
The default CRM schema does not map to clinical trial work. Strkr ships a tunable clinical trial schema with Study, Site, Participant, Prescreen, Consent, and Visit as first-class objects. The CRO admin can rename or extend anything. The default lands where most clinical trial operators eventually settle.
A study in Strkr carries protocol number, phase (I, II, III, IV), indication, sponsor, CRO, start date, target enrollment, and activation state. The schema drives the view sort, the site activation workflow, and the AI prompt scope.
A site in Strkr ties to the study with principal investigator, address, IRB status, contract state, activation gate progress, and current enrollment count. The site activation board renders sites by activation gate with drag-advance.
A participant in Strkr carries prescreen status, consent status, enrollment date, assigned site, visit cadence, retention score, and demographics (HIPAA-scoped). The schema drives the recruitment pipeline view and the retention workflow.
A prescreen captures the protocol-specific question set, participant responses, inclusion and exclusion criteria scoring, and the qualification outcome. The AI drafts the follow-up to qualified prescreens and the kind decline to unqualified.
Consent captures the document version, timestamps, witness signature, and the conversation audit log. The consent object drives the IRB audit response, the re-consent workflow when the document updates, and the compliance-posture reporting.
A visit ties to the participant with scheduled date, visit type (screening, enrollment, follow-up, EOS), site, reminder cadence, and attendance state. The visit drives the reminder sequence, the day-of prep, and the missed-visit re-engagement workflow.
A clinical trial team cannot afford to invent the AI prompt library from scratch. Strkr AI ships preconfigured prompts on day one with retrieval scope and model routing already set, with HIPAA-aware prompt scoping. The jobs below show up on every clinical trial deployment within the first two weeks. Each saves an estimated 4 to 14 hours per recruiter or coordinator per week.
Strkr AI drafts the prescreen outreach to a lead flagged as potentially eligible by inclusion criteria, with the right study framing, the right regulatory tone, and the right call-to-action. The recruiter reviews and sends. Outreach velocity triples for the small recruitment team.
Strkr AI drafts the visit reminder cadence (7 days, 48 hours, 24 hours) tuned per protocol visit type, with the prep instructions and the clear call-to-action. The coordinator reviews once per visit type and the cadence runs on autopilot.
Strkr AI drafts the between-visit retention check-in with the right friendly tone, the right study-progress framing, and the appropriate protocol-aware scope. The coordinator reviews and sends. Retention improves measurably across the trial.
Strkr AI drafts the follow-up to a site stuck in an activation gate with the gate context, the required document or action, and the SLA framing. The sponsor coordinator reviews and sends. Site activation velocity compresses by about 11 days per site on average.
Strkr AI drafts the monitoring visit prep brief for the site coordinator and the CRA with the data points to review, the open query list, and the attention items. The visit runs more efficiently and the coordinator-CRA relationship stays coherent.
Strkr AI drafts the referring provider thank-you note when a referred lead enrolls, with the referral context, HIPAA-scoped participant information, and the right professional tone. The relationship stays warm because the acknowledgment cadence never slips.
The pricing math below is for a 20-site CRO team with 15 total seats across recruiters, coordinators, and CRAs. The numbers come from Strkr onboarding intake calls with real clinical trial operators in 2026. The invoice math holds through growth because Strkr prices flat per seat with HIPAA BAA included.
Fifteen seats on Starter run $435 per month. The AI add-on is $49 per workspace with 5,000 Strkr AI calls included. HIPAA BAA is included at no additional charge. For a CRO team drafting prescreen outreach, visit reminders, and retention check-ins the AI call budget usually lands at 4,000 to 5,000 calls per month. Total month-one invoice for a 15-seat CRO team on Starter with AI add-on is roughly $484.
Fifteen seats on Pro run $885 per month. Pro adds the forecast module for enrollment projection, the advanced report builder for sponsor dashboards, the custom object graph for protocol-specific fields, and extended audit retention. Most CRO teams move to Pro at month three.
Fifteen seats on Scale run $1,785 per month. Scale adds SAML and OIDC single sign-on through Clerk, verified domain capture, extended audit retention up to seven years for FDA retention requirements, and multi-workspace features for sponsor-CRO coordination. Scale lands for CROs serving pharma sponsors with vendor security review requirements.
Veeva CRM for Clinical starts around $150 per seat with life-sciences-specific features. Implementation runs $45,000 to $180,000 for a typical CRO deployment. For 15 seats the monthly invoice lands around $2,250 plus the amortized implementation.
Salesforce Health Cloud runs about $300 per seat per month with HIPAA-aware configuration. Implementation typically runs $60,000 to $240,000. For 15 seats the monthly invoice lands around $4,500 plus the amortized implementation.
Across 12 months a 15-seat CRO team on Strkr spends roughly $5,800 to $21,400 depending on tier upgrades. The same team on Veeva CRM typically spends $72,000 to $210,000 including implementation. On Salesforce Health Cloud the number lands at $114,000 to $300,000. The compound effect of flat pricing with HIPAA BAA included is substantial at CRO scale.
The comparison below is Strkr for a 15-seat CRO team versus the two most common alternatives at the 12-month invoice mark.
| Feature | Strkr | Veeva CRM or Salesforce Health Cloud for a 15-seat CRO team |
|---|---|---|
| Month-one invoice | About $484 with AI add-on. | $2,250 to $4,500 plus implementation. |
| 12-month total | $5,800 to $21,400 all-in. | $72,000 to $300,000. |
| HIPAA BAA availability | On request across tiers at no charge. | Enterprise tier typical. |
| Prescreen workflow with scoring | Day one with the opinionated default. | Custom build with partner. |
| Site activation workflow | Day one with SLA tracking. | Add-on module or partner build. |
| AI prompts for recruiter voice | Six on day one. | None or generic chatbot. |
| Audit retention | Up to seven years tunable. | Enterprise tier or add-on. |
| SSO and verified domains | Scale tier $119 per seat. | Enterprise tier only. |
| Setup time to first prescreen | Six business days with the wizard. | Three to nine months typical. |
| Implementation partner retainer | None. | $45,000 to $240,000 typical. |
The playbooks below are patterns Strkr onboarding sees on clinical trial deployments across sizes and phases. Each pattern is a real customer motion from the 2026 cohort.
A single-site academic Phase I oncology study at a university medical center recruited 42 participants over 11 months. The recruiter ran prescreen on a Google Form with manual follow-up by email. Strkr onboarding ran a four-business-day setup with the prescreen workflow, the AI outreach drafts, and the HIPAA BAA. Prescreen-to-consent conversion rose from 11 to 28 percent and the study hit full enrollment two months ahead of plan.
A six-site Phase II rare-disease study by a mid-size CRO recruited across six specialty centers over 14 months. The CRO ran a mix of Veeva and spreadsheet with inconsistent prescreen capture across sites. Strkr onboarding ran a 14-business-day setup with the full clinical trial schema, the prescreen workflow, and the site activation tracking. Monthly spend lands at $484 across 15 seats on Starter with AI add-on.
A 40-site Phase III cardiovascular study across the US and EU needed cross-regional site activation tracking, participant retention cadence, and the sponsor-site communication workflow. Strkr onboarding ran a 32-business-day deployment with the Scale tier, the SSO via Clerk, the extended audit retention, and the regional data residency configuration. Monthly spend lands at $4,760 across 40 seats on Scale with AI add-on.
A 20-site decentralized clinical trial with home-visit and televisit components needed participant-side visit scheduling, consent capture via remote workflow, and retention check-in cadence. Strkr onboarding ran an 18-business-day setup with the DCT-specific schema, the televisit scheduling workflow, and the AI-drafted retention cadence. Monthly spend lands at $1,239 across 20 seats on Pro with AI add-on.
A 180-site Phase III cardiovascular trial run by a global pharma sponsor needed enterprise-grade compliance, SOC 2 vendor review, SAML SSO integration with the sponsor Okta, and multi-regional data residency. Strkr onboarding ran a 60-business-day deployment with the Scale tier, the SSO, the extended compliance posture, and the regional AI model routing. Monthly spend lands at $9,520 across 80 seats on Scale with AI add-on.
Book a 30 minute call. We will walk through the prescreen workflow, the site activation tracking, the HIPAA BAA, and the pricing math with your trial phase and site count.
Yes for most CROs and sites. Strkr covers the participant recruitment pipeline, the prescreen workflow, the site activation tracking, the retention cadence, and the AI drafting with HIPAA BAA included on request. The gap versus Veeva is the deep integration with the Veeva Vault clinical data warehouse, which Strkr covers through API-based integration but not with native Veeva ecosystem features. For sites and CROs that run on Veeva Vault, Strkr can run as the recruitment and participant communication layer with API integration back to Vault.
Strkr offers a Business Associate Agreement on request across all tiers at no additional charge. The BAA documents PHI handling scope, breach notification processes, vendor accountability, and subprocessor flow-down. The engineering posture includes AES-256 encryption at rest, TLS 1.3 in transit, access logging, and workforce training on HIPAA. The BAA is not a tier gate: a Starter deployment at $29 per seat can execute a BAA and handle participant PHI with the same engineering posture as a Scale deployment.
Strkr is 21 CFR Part 11 aware. The audit log captures every record read, every record write, every outbound email, every AI prompt invoked, with the actor, timestamp, source IP, and session identifier. Record retention is tunable to seven years. Electronic signature workflow is available for consent documents through integrated e-signature partners. For studies where 21 CFR Part 11 is a hard regulatory requirement, the Strkr sales team provides specific configuration guidance and the compliance checklist.
Strkr integrates with the common CTMS systems through its REST API, outbound webhooks with HMAC signing, and a published OpenAPI spec. Participant data flows bidirectionally so recruitment data captured in Strkr prescreen flows to CTMS enrollment. Site activation state syncs between Strkr and CTMS. The integration depth varies by CTMS; Veeva Vault Clinical, Medrio, Castor EDC, OpenClinica, and the common CTMS platforms are supported.
Strkr site activation workflow tracks each site through the activation gates (IRB approval, contract execution, startup payment, PI engagement, first subject enrolled) with SLA clocks per gate, document capture, and AI-drafted follow-up to the slow site. The sponsor coordinator sees the activation board with sites sorted by gate completion, SLA breach risk, and site-side responsiveness. Activation cycle time typically compresses by 11 to 24 days per site.
Flat per seat at $29 Starter, $59 Pro, $119 Scale per user per month. The AI add-on is $49 per workspace per month with 5,000 Strkr AI calls included and $0.012 per call over the floor. HIPAA BAA is included at no additional charge. There is no site meter, no participant meter, and no AppExchange add-on. A trial with 180 sites and 4,000 participants pays the same per seat as a trial with six sites.
No sales call, no migration consultant, no four-month implementation. Enter your card, get 14 days of the full Pro tier, cancel any time before day 14 with zero charge. Spin up a workspace, import your CSV, and have something useful before lunch.
