Migrated off Salesforce to escape 3-year commitment.
A 22-seat agency on Salesforce faced a renewal with a 3-year commitment and a 12 percent price escalator. The team migrated to Strkr month-to-month with transparent per-seat pricing. The commercial change was substantial but the operational change was equally meaningful: no quarterly procurement review of CRM spend, no retention conversation, and seat adjustments happen on the next invoice.