Dropped the desk phone requirement, consolidated voice onto Strkr.
A 28-seat fully remote SaaS team had been running Dialpad for voice plus Salesforce for CRM with reps on home internet. Reps dealt with inconsistent VPN connections to make the Dialpad-Salesforce integration work. Consolidating onto Strkr Voice (in-browser WebRTC) and Strkr CRM eliminated the VPN dependency and reduced the per-rep cost materially.