Built for home builders

Home builder CRM that treats the lot, the community, and the two-year buyer journey as native concepts.

A production builder past 100 closings a year already knows where the generic CRM cracks. A spreadsheet for lot inventory. A separate tool for options and selections. A paper file for lender coordination. Strkr pulls those three onto a shared lot-plus-buyer file and runs selections-cutoff reminders as scheduled work.

What this audience is actually dealing with

The pains that bring buyers here.

Any home builder past the first-year grind carries operational weight that a generic small-business CRM was never written to hold. Deals do not live on generic contacts; they live on specific lots. Lots belong to specific communities, each with its own base pricing, HOA structure, and marketing cadence. Options and selections run as a two-month subcycle inside the main deal. Lenders are not vendors; they are deal participants with their own commitment and underwriting status. Realtor cobrokes drive 20 to 50 percent of new-home volume. Construction progress drives the close date, which drives revenue recognition. Six specific failure patterns show up at the growing home builder, each one bleeding either close rate or cycle time or both.

Deals live as generic opportunities

The CRM has no concept of a lot.

A production builder sells on specific lots. Lot 42 in Phase 3 of Pine Creek, with its own base pricing, elevation availability, and release schedule. Generic CRMs model this as a free-text field on a deal. The right shape is a lot-level record linked to a community record and reserved by a buyer deal.

Options catalogs in spreadsheets

The structural, exterior, and interior option sheets live in three files.

A semi-custom builder typically carries 150 to 400 options and upgrades across structural, exterior, interior, cabinet, flooring, counter, lighting, and plumbing categories. On a patched stack, the catalog lives in three Excel files that nobody has reconciled since the last pricing update. Signed buyers get quoted off whichever file the sales counselor had open.

Selections cutoff gets missed

The buyer picks the counter on day 90 and the slab was poured on day 60.

Each build phase carries a selections cutoff: structural selections before framing, cabinet selections before mechanical rough, counter selections before cabinet install. On a patched stack, the sales counselor tracks cutoffs in their head. One missed cutoff per month per community drives change-order costs that eat 2 to 4 percent of margin.

Lender coordination through email forwarding

The underwriting status lives in a Gmail thread.

Each buyer has a lender (preferred, outside, or cash) with pre-approval, pre-underwriting, final underwriting, and clear-to-close statuses. On a patched stack, these statuses live in forwarded email threads between the sales counselor and the loan officer. The weekly closing-calendar meeting is 60 minutes of status reconciliation.

Realtor commissions not tracked

The cobroke rate on 30 percent of deals is a surprise at closing.

Realtor cobrokes drive 20 to 50 percent of new-home volume. On a patched stack, the realtor name sits as free text on the deal and the commission rate gets negotiated at contract. One in ten closings surfaces a commission dispute at the closing table. Structured realtor-party records with commission agreement attached closes this entirely.

Close date drifts and nobody tells the buyer

The buyer finds out three weeks before closing that it slipped two months.

Construction schedules slip. Weather, trade capacity, inspection delays, and permit timing all push close dates. On a patched stack, close-date updates reach the buyer three weeks before the original close date, which is when the lender rate lock expires. Structured close-date tracking with proactive buyer communication closes the trust gap.

What the home-builder file looks like in practice

Lot, options, lender, realtor, and close on one file.

Every capability below ships on each paid tier with no admin certification required and no contact-tier add-on in the invoice. The design brief is blunt: a sales counselor between weekend appointments needs to open one platform and see where every active deal stands against lot availability, selections cutoff, lender status, and construction phase.

Lot inventory

Every lot as a structured record with state.

Each lot in each community lives as a structured record carrying address, phase, base price, elevation availability, lot premium, HOA fee, and availability state (available, reserved, under contract, under construction, closed). Deals link to lots. The sales dashboard shows exactly which lots are available, reserved, or under contract in real time.

Community catalog

Each community as a parent record with cadence.

Each community (Pine Creek, Oak Hills, Riverside) lives as a parent record carrying base pricing, HOA structure, release schedule, marketing cadence, and school district. New lots roll out on scheduled milestones, which the marketing team ships against.

Options catalog

Structured catalog across all upgrade categories.

Every option across structural, exterior, interior, cabinet, flooring, counter, lighting, and plumbing lives in the Products module. Pricing versions track with timestamp. Signed contracts pull line items off the live catalog so quote-vs-invoice disputes stop happening.

Selections cutoff triggers

Automated reminders tied to build phase.

Each build phase milestone (framing start, mechanical rough, drywall, cabinet install) fires a selections-cutoff reminder cadence to the buyer and sales counselor two weeks ahead. Missed cutoffs trigger a change-order workflow with structured approval.

Lender coordination

Structured lender records with status tracking.

Each lender on a deal carries a loan-officer contact, pre-approval status, pre-underwriting status, final underwriting status, and clear-to-close status. The weekly closing-calendar meeting opens one dashboard instead of 60 minutes of email reconciliation.

Realtor party tracking

Cobroke commissions structured per deal.

Each cobroking realtor lives as a structured party on the deal with commission rate, signed cobroke agreement, and payment status. Closing-table commission disputes stop happening.

Build-phase SMS

Buyer updates through Strkr Messaging as a native module.

Strkr Messaging fires SMS updates to buyers at structural milestones: framing start, drywall start, cabinet install, final walkthrough. Trust gaps close because buyers hear about progress before they ask.

Close date tracking

Projected close date updated as build progresses.

Close date updates proactively as construction progresses. Buyers get a 30-day, 14-day, and 7-day confirmation cadence. Lender rate-lock extensions trigger a structured workflow.

Strkr AI drafts

Buyer check-ins and realtor emails pre-written.

Strkr AI reads the construction milestone, drafts the buyer check-in text, and writes the realtor-partner weekly update. Fifteen minutes of sales-counselor admin collapses to three.

Buyer journey as a native project

A 18-to-24-month buyer journey that stays on the same page.

A new-home purchase is a 12-to-24-month buyer journey from first community visit to closing. The Projects module gives the builder the delivery view that a generic sales CRM has never produced.

Buyer journey as project

First visit through final walkthrough.

Each buyer deal lives as a project row carrying lot, options, contract, construction phases, and closing as milestones. The journey renders as one view across its full lifecycle.

Pre-contract nurture

A six-month nurture, not a six-day drip.

New-home buyers browse for months before they commit. The nurture ships monthly community updates, finish-package reveals, and open-house invitations across a six-month cadence.

Construction integration

Strkr runs around BuilderTrend and CoConstruct, not through them.

BuilderTrend and CoConstruct continue to own construction management: schedules, trade coordination, punch lists. Strkr integrates via open REST calls to pull construction phase data back to the buyer file.

Change-order management

Mid-build changes structured with approval chain.

Each change order writes a structured row with line items, pricing, approval status, and construction impact. Buyers see the change order through the portal with clear pricing before approval.

Walkthrough calendar

Pre-drywall, final walkthrough, closing.

The pre-drywall walkthrough at the drywall-start milestone. The final walkthrough one week before closing. The closing-day walkthrough. Each one is a milestone with a prep checklist.

At-risk flagging

Deals heading for cancellation caught two months early.

A composite risk score built from lender response latency, selections completion, and buyer-response latency flags deals heading for cancellation.

Buyer portal

Buyers see their own file with structured updates.

The optional portal lets buyers open their own lot file, options list, construction progress, and closing countdown. Trust climbs when buyers see the project moving.

Post-close warranty

Year-one and year-two warranty structured.

The 1-year warranty milestone and 2-year warranty milestone fire warranty-check tasks at anniversary. Buyer satisfaction compounds into referral motion.

The Monday-morning sales-manager view

Three questions a home builder dashboard should answer.

The sales manager for a home builder asks three questions every quarter. Which lots are moving. How many closings land inside the next 60 days. What next-quarter revenue looks like against the active book.

Lot absorption

Available, reserved, and under-contract per community.

The lot-absorption dashboard shows per-community lot state with weekly velocity.

Closing queue

Each pending closing with a visible clock.

A sortable row set shows every pending closing with projected date, lender status, selections completion, and construction phase.

Revenue projection

Projected closings plus signed contracts plus pre-sale pipeline.

The forecast rolls three motions onto one view: projected closings inside the quarter, signed contracts in pre-close, and pre-sale pipeline against release schedule.

Counselor load

Who is slammed and who has slots.

A load report shows active deal count, weekly appointment hours booked, and open slot count per sales counselor.

Source attribution

Lead-to-signed rate split by channel plus community.

Each signed contract attributes back to the channel that originated it: Zillow, website, realtor, past-buyer, community event, Google.

Realtor ranking

Cobroking realtors quietly feeding the book.

A ranking surface lists cobroking realtors who have sent the most buyers over the trailing twelve months.

What a serious builder weighs when buying

The buying checklist past 100 closings a year.

The standard comparison puts Lasso next to Sales Simplicity next to a Salesforce custom build. For a builder past the point where lot inventory is the whole story, the actual evaluation hinges on four or five axes.

Time to the first useful day

How quickly can the builder run live on it?

Strkr: roughly two to four weeks for a 100-closing-a-year builder. Migration tooling lifts contacts, lots, communities, options catalogs, and deal history from Lasso, Sales Simplicity, and spreadsheet starts.

Lot-level modeling

The data model matters more than any single feature.

Lasso and Sales Simplicity model lot-level deals well. Generic CRMs do not. Strkr models lots, communities, options, lender parties, and realtor cobrokes as native concepts.

Construction integration

Where buyer journey meets build phase.

Lasso integrates with BuilderTrend and CoConstruct as bolt-ons. Strkr integrates via open REST calls where the construction tool exposes an API. BuilderTrend, CoConstruct, Buildertrend, and Procore all integrate.

Three-year total cost

What a stack bills on month 36.

A patched stack opens cheap and gets ugly inside two years. By month 36, a 200-closing-a-year builder typically pays for a CRM, a construction tool, a selections tool, a mailing-list tool, and a middleware integration line. Strkr folds those lines into a single per-seat invoice.

Phone-first UX

What the sales counselor reads between weekend appointments.

A sales counselor running six weekend appointments back to back gets 15 minutes between model-home visits. Strkr mobile ships as a first-class surface.

Portability

What leaving actually costs on year five day one.

Lasso export runs reasonable. Strkr pushes clean exports to CSV plus JSON. The portability signal keeps the vendor honest.

Compliance by default

The parts of the builder business that need their own fence.

A home builder holds data that generic CRMs do not scope correctly: buyer financial pre-approvals, trade pricing, realtor commission arrangements, land acquisition pricing. The default should be privacy.

Role scopes

Sales counselor, sales manager, construction, closing, admin.

The sales counselor opens the buyer file. The construction manager opens the build phase. Closing opens contracts and lender status. Admin opens dashboards. Role-based access is live on day one.

Financial data

Buyer pre-approvals scoped.

Buyer pre-approval amounts and lender correspondence land on the deal file with scoped access.

Realtor commissions

Commission arrangements scoped to sales and closing.

Cobroke commission arrangements scope to the sales and closing teams only.

Audit log

Every edit and every export carry a timestamp.

Each change written to a deal file logs the acting user. GDPR and CCPA compliant on day one.

Buyer portal

Buyers see their own file, no one else's.

The optional portal lets buyers open their own lot file, options list, construction progress, and closing countdown.

Right-to-export

Buyers walk away with their own data.

When a buyer closes, they can request a full export. SOC 2 Type II in progress through 2026-Q4.

Head-to-head

Strkr next to the Lasso plus BuilderTrend plus Mailchimp bundle.

A growing production builder typically carries three or four parallel subscriptions. CRM through Lasso or Sales Simplicity. Construction management through BuilderTrend or CoConstruct. Mailing-list sends through Mailchimp. Selections tool bolted on. Strkr folds the sales-plus-engagement layer into one file.

Feature Strkr Lasso plus BuilderTrend plus Mailchimp
How the bill scales Flat per-seat invoice with every module live on every paid tier Three or four parallel subscriptions
Lot-level modeling Lots, communities, options, lender parties as native concepts Lasso models this well; generic CRMs do not
Options catalog Structured Products catalog with versioned pricing Three Excel files or a bolt-on selections tool
Selections cutoff Automated reminders tied to build phase Sales-counselor memory or a construction tool
Lender coordination Structured lender records with status tracking Forwarded Gmail threads
Realtor commissions Structured party with signed cobroke agreement Free-text realtor name on the deal
Construction integration Open REST plus webhook integration with BuilderTrend BuilderTrend handles this well, stays in place
Buyer portal Optional portal for lot, options, construction progress BuilderTrend portal, varies by vendor
Build-phase SMS Built-in SMS plus email on the Strkr Messaging module Email only, no SMS without a separate carrier bill
Marketing automation Live on every paid tier with no contact-tier meter Mailchimp on a contact tier
Pre-contract nurture Six-month cadence with community-release triggers Six-day drip, loses buyers who browse longer
E-sign DocuSign and PandaDoc integrations with pre-filled fields Separate DocuSign line item
How teams use Strkr

Playbooks home builders already work on Strkr.

The common pattern across builder customers lands on four moments: community-release-to-lot-reservation handoff, contract-to-selections-cutoff cycle, construction-phase-to-close trajectory, and post-close warranty motion.

Production builder

A new community phase releases and lots absorb inside 90 days.

A production builder releases Phase 3 of Pine Creek with 24 new lots. The marketing cadence fires pre-release and release-day announcements. Sales counselors route interested buyers to specific lots. 18 of 24 lots reserve or sell inside 90 days.

Semi-custom builder

Options catalog drives $45k average upgrade attach.

A semi-custom builder with 350 options drives $45k average upgrade attach per buyer. Structured selections cutoffs prevent 90-percent of change orders. Margin on upgrades compounds.

Infill developer

A six-lot infill project ships as a project.

A boutique infill developer builds six custom homes on a cul-de-sac. The project carries six lots as units, 12 buyers as prospects, and 18 months of build timeline.

Multi-community builder

Five communities with per-community cadences.

A builder with five active communities runs five parallel marketing cadences, each with its own release schedule and buyer-nurture track.

Realtor partner motion

Cobroke realtor program lifts volume 25 percent.

A builder works a structured cobroke realtor program with signed partner agreements, commission tracking, and quarterly top-performer events. Realtor-sourced volume lifts from 15 to 40 percent inside two quarters.

Home builder CRM built around the shape of the business.

Start a 14-day trial with CRM, Marketing, Projects, Strkr Messaging, and Products on from day one. Move over from Lasso, Sales Simplicity, or a spreadsheet with a guided setup.

Common questions

What buyers in this bucket ask most.

Is Strkr trying to replace Lasso or Sales Simplicity?

Strkr sits in the same category. For builders already running Lasso or Sales Simplicity, Strkr offers a modern alternative with structured lot modeling, native options catalog, selections-cutoff triggers, lender coordination, and realtor commission tracking. For builders still running Google Sheets plus a construction tool, Strkr folds the sales-plus-engagement layer onto one file.

Does this work for a semi-custom builder, or only production builders?

Both shapes work. A semi-custom builder with 350 options and a 12-month build cycle works the whole lifecycle inside one file. A production builder with 50 standard elevations and a 4-month build cycle works the same shape with a smaller options catalog. The sweet spot sits anywhere between 20 and 500 closings per year across production, semi-custom, and infill models.

How does Strkr handle lot inventory?

Each lot lives as a structured record carrying address, phase, base price, elevation availability, lot premium, HOA fee, and availability state (available, reserved, under contract, under construction, closed). Deals link to lots. The sales dashboard shows exactly which lots are available, reserved, or under contract in real time. New lot releases roll out on scheduled milestones that the marketing team ships against. The lot-absorption dashboard renders velocity per community so the sales manager knows which communities need a marketing push.

Can Strkr integrate with BuilderTrend or CoConstruct?

Yes. Strkr integrates with BuilderTrend, CoConstruct, Buildertrend, and Procore via open REST calls where the construction tool exposes an API. The integration pulls construction phase, schedule, and change-order data back to the buyer file. Construction management stays in BuilderTrend or CoConstruct; Strkr runs the buyer-journey layer around it.

What does migration look like from Lasso, Sales Simplicity, or a spreadsheet?

Strkr has migration tooling that lifts contacts, lots, communities, options catalogs, and deal history from the common starting tools. Lasso imports contacts, lots, and historical deals cleanly. Sales Simplicity migrations move the contact list, lot inventory, and active deals. Spreadsheet builders get a guided setup week where an operations lead pairs on lot shape, community cadences, and options catalog setup. GDPR and CCPA compliant on day one.

How do purchase contracts and change orders work?

Strkr pairs with DocuSign plus PandaDoc for purchase contracts, cobroke agreements, change orders, and selections sign-offs. Buyer and lot details fill in from the Strkr file, a countersigned document attaches onto the timeline, and the signed-status event fires a trigger that opens the engagement, launches the pre-close sequence, and books the first walkthrough. The Strkr Docs module acts as a wiki carrying internal knowledge and buyer-facing playbooks.

Which builders are a poor fit for Strkr?

A one-house-a-year custom builder does not actually need a home-builder CRM yet; a Google Sheet with Calendly on top covers the opening half-year. Strkr starts paying back near the 20-closings-a-year window where lot inventory, options catalog, and selections-cutoff gaps already drag the business. At the other end, massive national production builders with 10,000-plus closings a year sometimes stay on larger enterprise tools. The sweet spot sits with independent and regional builders between 20 and 500 closings a year across production, semi-custom, and infill shapes.

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