Does Strkr replace our ERP for inventory management?
No. Strkr is the CRM and the pipeline-to-stock bridge, your ERP (NetSuite, Acumatica, Sage, SAP Business One, Epicor, Microsoft Dynamics, QuickBooks Enterprise, custom) stays the system of record for inventory, finance, and fulfillment. Strkr integrates through a REST API with webhooks both directions so stock-on-hand, open orders, inbound POs, and shipped lines flow into Strkr in near real time, and opportunity stage changes, quote-sent, and closed-won events flow outbound to your ERP. The result is one CRM workspace that shows the operations picture without replacing the operations system.
How does Strkr handle multi-warehouse fulfillment logic?
Every account carries a preferred warehouse, a transfer-eligible list of secondary warehouses with freight-cost brackets, and a split-shipment preference. When an opportunity lines up a multi-SKU order, Strkr proposes a fulfillment plan (which warehouse ships which lines) with the freight implication rolled into the deal view. The operations lead confirms or adjusts the plan at quote time, and the sales order written to the ERP at closed-won carries the warehouse routing instructions. If an account later changes its preferred warehouse, the historical opportunities keep the warehouse context intact for audit purposes.
What ERPs does Strkr integrate with today?
Strkr ships a public REST API and webhook infrastructure that works with any ERP that exposes a modern integration surface. Direct connectors exist today for NetSuite, Acumatica, Sage Intacct, SAP Business One, and QuickBooks Enterprise. For other ERPs (Epicor Prophet 21, Microsoft Dynamics 365 Business Central, Infor SX.e, DDI Inform, SAP ECC, custom) the integration runs through the REST API with webhook triggers both directions. There is no premium integration tier and no connector fee per ERP, which is a departure from the common CRM vendor model where every integration lives behind an enterprise paywall.
How does margin calculation work on quote lines?
Every product record carries a current landed cost (freight-in, duty, tariff, and revaluation included) that updates through the ERP integration or through direct API calls when procurement updates the cost. Quote lines compute real-time gross margin per line and deal-level blended margin by pulling the current landed cost at the time the line is added. Discount approval routes based on the real-time margin against configurable floors by product category, customer tier, and deal size, so a 7-point discount on a 12-point margin item routes to the right approver without the rep having to compute the implication by hand. The audit trail stores the cost snapshot at quote time so historical margin reporting stays accurate even when the current cost moves.
How does Strkr handle customer SKU history imported from the ERP?
On initial onboarding, Strkr imports historical invoice lines from the ERP as structured records on the account timeline, with SKU, quantity, warehouse, ship date, invoice date, invoice total, and gross margin per line. The import handles multi-year history with no row cap. After onboarding, new invoice lines flow through the integration in near real time so the account history stays current. Reps and sales operations filter the history by SKU family, warehouse, date range, margin band, or custom tag, and the account record carries both the pipeline forward view and the purchase backward view on one surface.
What about compliance for regulated verticals like medical consumables or chemical distribution?
Strkr is HIPAA compliant with a signed BAA available for distributors in the medical consumable and clinical supply segments. SOC 2 Type II is in progress with completion scheduled through 2026-Q4. GDPR and CCPA are covered for distributors with European or California customer bases. The audit trail on every record captures timestamp, author, and attachment per change, which satisfies the record-keeping expectations for regulated verticals. If your business has segment-specific compliance needs (FDA 21 CFR Part 11, DEA controlled substance tracking, chemical hazard documentation) the Strkr product team will walk through the controls before contract signature.