The CRM that treats vendor relationships like the real asset.
Supply chain work is vendor relationship driven, RFQ heavy, PO coordinated, and fulfillment timeline aware. Strkr ships a CRM shaped around vendor management, RFQ workflow, PO tracking, shipment coordination, and supplier scorecards so logistics teams run vendor relationships like the real asset they are.
A general CRM treats vendors like contacts to be sold to rather than relationships to be managed. Supply chain work runs the opposite direction: you are managing inbound relationships (vendors) rather than outbound (customers). The pain points below are what Strkr onboarding hears on every call with procurement, logistics, and supply chain leaders at manufacturing, distribution, retail, and e-commerce companies.
Vendor relationship context
The CRM is built for customers, not vendors.
A general sales CRM assumes you are selling to the contact. Supply chain teams buy from the contact. The schema is backwards. Strkr vendor relationship schema treats the vendor as the primary relationship with contract terms, pricing history, performance scorecards, and relationship manager assignment as first-class attributes.
RFQ workflow chaos
Requests for quote scatter across email and Excel.
RFQ workflow runs on email threads and shared Excel comparison matrices. The procurement team spends 11 to 24 hours per week on RFQ chase and comparison. Strkr RFQ object captures the quote request with specifications, submission deadline, vendor response list, side-by-side comparison, and selection rationale.
PO tracking gap
POs live in the ERP, context lives nowhere.
Purchase orders live in the ERP (SAP, Oracle, NetSuite, Dynamics 365 F&O) with no context about why the order was placed, who negotiated the terms, or what the vendor relationship history looks like. Strkr PO tracking surfaces PO status alongside the vendor relationship, RFQ history, and performance scorecard.
Shipment timeline opacity
Where is the container, really.
Shipment status lives across carrier portals, freight forwarder emails, and manual tracking spreadsheets. Strkr shipment coordination surfaces current status (booked, in transit, customs, delivered) with milestone timeline and ETA update through the standard webhook spec with freight forwarders and carrier integrations.
Supplier scorecard gap
On-time delivery and quality run on gut feel.
Supplier performance (on-time delivery, quality defect rate, responsiveness, pricing competitiveness) runs on gut feel. The quarterly supplier review happens without data. Strkr supplier scorecard aggregates on-time delivery, defect rate, response time, and pricing variance into a scorecard that drives supplier conversations.
Multi-site coordination
Different sites negotiate with the same vendor separately.
For multi-site companies different sites often negotiate with the same vendor separately, which leaves volume leverage on the table. Strkr vendor view aggregates all site-level activity with the vendor into a single relationship, which lets corporate procurement see the full picture and negotiate on consolidated volume.
The supply chain schema
Objects shaped like procurement and logistics work.
Strkr ships a tunable supply chain schema with Vendor, Vendor Contact, Contract, RFQ, Quote Response, Purchase Order, Shipment, Receipt, and Scorecard Record as first-class objects.
Vendor object
Category, tier, contract status, scorecard.
A vendor carries category (raw material, component, finished goods, services, logistics), tier classification (strategic, preferred, approved, probation), current contract status, trailing scorecard metrics, assigned relationship manager, and site activity rollup. The schema drives procurement planning and strategic supplier management.
Vendor contact object
Role, decision authority, communication cadence.
Vendor contacts tie to the vendor with role (account manager, sales engineer, operations, executive), decision authority, communication cadence, and relationship history. The contact list drives negotiation planning and relationship development.
Contract object
Term, pricing structure, SLA, renewal.
A contract ties to the vendor with term, pricing structure (fixed, index-adjusted, tiered volume), SLA (on-time delivery commitment, quality thresholds, response time), payment terms, and renewal cadence. The contract drives PO terms and scorecard measurement.
An RFQ captures the quote request with specifications, submission deadline, target vendor list, response collection, side-by-side comparison, and selection rationale. The RFQ workflow runs the vendor response chase and the internal review cadence.
Quote response object
Price, lead time, terms, deviation.
A quote response ties to the RFQ with price, lead time, payment terms, deviation from specifications, and conditional terms. Quote responses render side by side in the comparison view for the procurement decision.
Purchase order object
ERP tie, delivery expectation, receipt status.
A purchase order ties to the vendor with ERP tie (SAP, Oracle, NetSuite, Dynamics 365 F&O PO number), delivery expectation, receipt status, and quality acceptance status. The PO surfaces on the vendor record with the full context.
Shipment object
Carrier, container, milestone, ETA.
A shipment ties to the PO with carrier (ocean, air, ground, parcel), container ID, origin and destination, milestone timeline (booked, departed, in transit, customs cleared, delivered), and real-time ETA. The shipment integrates with freight forwarders and carrier systems through the webhook spec.
Receipt and scorecard records
On-time, in-full, quality, response.
Each shipment receipt writes a scorecard record capturing on-time status (received by promised date), in-full status (full quantity received), quality status (acceptance versus rejection), and vendor response time on issues. Scorecard records aggregate to the vendor-level scorecard.
The procurement workflow
From requisition to receipt in Strkr.
Procurement runs on a workflow: requisition, vendor selection, quote collection, PO issuance, shipment tracking, receipt, invoice reconciliation, scorecard update. The cards below show how Strkr fits each stage.
Requisition
Internal demand captures.
Internal demand (plant floor, warehouse, department) submits a requisition through the Strkr intake form or the ERP tie. The requisition carries specifications, quantity, target delivery, and budget. The procurement team triages and advances to vendor selection.
Vendor selection
Which vendors to invite to quote.
The procurement team selects target vendors from the vendor relationship pool filtered by category, tier, trailing performance, and relationship history. Strkr AI suggests vendors based on prior successful RFQs for similar specifications. The team confirms the invitation list.
Quote collection
RFQ send, chase, response capture.
The RFQ sends to target vendors through the Strkr workflow with the specifications attached. The chase runs at days 3, 7, 10 before the deadline. Quote responses capture on the RFQ record. Side-by-side comparison renders live as responses arrive.
Selection and PO issue
Decision rationale and ERP tie.
The procurement team reviews the comparison and selects the winning quote with decision rationale captured on the RFQ record. The PO issues through the ERP with the Strkr PO record tying back to the vendor and RFQ.
Shipment tracking
Milestone updates through carrier integration.
The shipment tracks through the carrier integration (ocean carriers via FourKites, Project44, FreightWaves; air through FedEx, UPS, DHL; ground through LTL carriers). Milestone updates flow onto the shipment record with real-time ETA.
Receipt and scorecard update
The post-delivery accounting.
On receipt the warehouse captures the receipt record with on-time flag, in-full flag, quality acceptance flag, and any issue notes. The scorecard record aggregates to the vendor-level scorecard. The quarterly supplier review runs from the aggregated scorecard.
Strkr AI for supply chain work
The AI jobs that save procurement time.
Strkr AI drafts in a procurement voice with retrieval scope strictly scoped to the vendor relationship and the procurement workspace. The AI calls do not train on tenant data.
RFQ draft
The quote request with specifications.
Strkr AI drafts the RFQ with specifications, submission deadline, response format requirements, and evaluation criteria. The procurement team reviews, tunes two sentences, and sends to the target vendor list.
Vendor suggestion
Which vendors to invite to quote.
Strkr AI suggests target vendors from the relationship pool based on category match, tier status, trailing performance, and similar RFQ history. The procurement team reviews the suggestion and confirms the invitation list.
Quote comparison narrative
The side-by-side analysis for the decision.
Strkr AI drafts the quote comparison narrative with price delta, lead time comparison, deviation from specifications, and recommended award. The procurement team reviews, discusses with stakeholders, and awards.
Vendor QBR brief
The quarterly supplier review.
Before a quarterly supplier review Strkr AI drafts the brief with past-quarter PO volume, on-time delivery rate, quality acceptance rate, pricing variance, and open issues. The procurement team uses the brief to anchor the supplier conversation.
Shipment exception note
The customer notification for a late shipment.
When a shipment is at risk of missing promised date Strkr AI drafts the internal exception note with root cause, corrective action, and revised ETA. The procurement team reviews and routes to the affected internal customer.
Contract renewal analysis
The year-end vendor renewal recommendation.
For contract renewals Strkr AI drafts the renewal recommendation with past-year performance, pricing posture (should we negotiate on index, volume, or terms), and relationship context. The procurement team reviews and prepares the renewal conversation.
Head-to-head
Strkr vs a general CRM for supply chain.
Feature
Strkr
General CRM for procurement
Vendor as primary relationship
Native with scorecard tracking.
Contact tag workaround.
RFQ workflow
Native with comparison matrix.
Email threads and Excel.
PO tracking from ERP
Yes with context from vendor relationship.
In ERP, no relationship context.
Shipment milestone tracking
Carrier integration through webhooks.
Carrier portals separately.
Supplier scorecard
On-time, in-full, quality, response.
Manual Excel.
Multi-site aggregation
Native with corporate rollup.
Separate instances per site.
ERP integration (SAP, Oracle, NetSuite)
Via webhook spec and OpenAPI.
Limited.
AI for vendor suggestion
Trained on prior successful RFQs.
None.
How teams use Strkr
Three supply chain playbooks.
Pattern A
The mid-market manufacturer with 180 vendor relationships.
A mid-market manufacturer with 180 vendor relationships ran procurement on a mix of SAP for PO processing, Outlook for RFQ, and a shared Excel for scorecards. The quarterly supplier review ran on 11-day Excel builds. Strkr onboarding ran a 24-business-day migration with the vendor relationship schema, RFQ workflow, and supplier scorecard as day-one deliverables. Quarterly supplier review time dropped from 11 days to 2 days. Volume consolidation across sites saved about 6 percent on category spend.
Pattern B
The 420-store retail chain running supplier management.
A 420-store retail chain ran supplier management across 85 strategic suppliers with Oracle NetSuite for PO processing. The supplier management function was spread across category managers with inconsistent workflows. Strkr onboarding ran a 32-business-day migration consolidating supplier relationships, RFQ workflow, and scorecard tracking on Strkr with NetSuite staying for PO execution. The category manager team ran one consistent workflow with the corporate procurement cockpit visible.
Pattern C
The DTC e-commerce brand scaling procurement operations.
A DTC e-commerce brand scaling from 42 to 180 vendor relationships ran procurement on a founder-managed spreadsheet. The founder was the bottleneck for every vendor conversation. Strkr onboarding ran an 11-business-day setup with the vendor schema and RFQ workflow as day-one deliverables. The founder delegated vendor relationship management to a hired procurement lead with the handoff running on the Strkr vendor record. The founder reclaimed about 14 hours per week.
Pattern D
The medical device company running FDA-regulated procurement.
A medical device company running FDA-regulated procurement across 240 suppliers needed audit trail depth for supplier qualification, change control, and complaint traceability back to components. Strkr onboarding ran a 32-business-day migration with the supplier certification tracking (ISO 13485, FDA registration, UDI capability), the RFQ workflow preserving change-control audit, and the quality integration pulling defect data onto the supplier scorecard. The FDA audit passed with the Strkr audit log preserving the full chain of custody for every supplier-affecting decision.
Run supply chain on a CRM shaped for vendor relationships.
Book a 30 minute call. We will walk through the vendor schema, the RFQ workflow, and the supplier scorecard with your category mix.
Does Strkr integrate with SAP, Oracle, NetSuite, or Dynamics 365 F&O?
Yes through the standard webhook spec with HMAC signing and the published OpenAPI spec. SAP, Oracle, NetSuite, Dynamics 365 F&O, Infor, and the common ERP systems integrate for PO sync, receipt data, invoice tie, and vendor master sync. The ERP stays as the system of record for financial transactions. Strkr becomes the layer that applies vendor relationship management, RFQ workflow, and scorecard tracking on top of the ERP data.
Does Strkr integrate with freight forwarders and carrier systems?
Yes through the standard webhook spec and the published OpenAPI. FourKites, Project44, FreightWaves for ocean and ground freight. FedEx, UPS, DHL for parcel. Common LTL carriers through standard EDI. Freight forwarder systems (Flexport, Expeditors, Kuehne-Nagel) integrate through their published APIs. Shipment milestones flow onto the shipment record with real-time ETA. For complex multi-modal shipments the integration can combine carrier updates into a unified timeline.
How does the supplier scorecard calculation work?
Each shipment receipt writes a scorecard record capturing on-time flag (received by promised date), in-full flag (full quantity received), quality acceptance flag (received without quality rejection), and vendor response time on issues. Scorecard records aggregate monthly to the vendor-level scorecard. The scorecard shows trailing 30, 90, 180, and 365 day performance against each metric. Across the 2026 cohort the typical outcome is a 11 to 24 point improvement in on-time delivery because the data drives the supplier conversation.
What does Strkr cost for a procurement team?
Strkr runs flat per seat at $29 Starter, $59 Pro, $119 Scale per user per month with a 14-day trial. For a 14-person procurement team on Pro the monthly spend runs $826 for seats plus $49 for AI Enhancement. Compared with Coupa or Jaggaer at $150 to $300 per user plus implementation retainer the layered total is often 3 to 5 times Strkr. The compound 36-month saving is often 400,000 to 800,000 dollars for a mid-size procurement function.
Can Strkr handle multi-site procurement coordination?
Yes. The vendor view aggregates all site-level activity with the vendor into a single relationship. Corporate procurement sees the full picture across sites and can negotiate on consolidated volume. Site-level buyers see their own activity scoped to the site through the role matrix. Multi-site reporting shows volume consolidation opportunities (same vendor, same category, different sites) that typically save 6 to 11 percent on category spend when consolidated.
What is the compliance posture for a supply chain function?
Strkr is HIPAA compliant with a BAA available on request (relevant for medical device supply chain), GDPR and CCPA compliant today, and SOC 2 Type II is in progress with a 2026-Q4 target. For supply chains with regulated goods (defense, pharmaceutical, food) the audit log retention tunes to the regulatory ceiling. The audit log captures record read and write with 90-day default retention tunable per tenant up to seven years. SSO (SAML and OIDC) is live on Scale tier through Clerk.
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