A search for "plumbing quote software" usually comes from a plumbing contractor managing quotes in a spreadsheet, scheduling in a calendar, customer records in a notebook, and invoicing in QuickBooks. The duct-tape stack costs you jobs. Strkr ships a plumbing-focused CRM with quote generation, customer records, dispatch scheduling, SMS confirmation, call logging via Strkr Messaging, and invoicing via Stripe on one platform.
Plumbing contractors evaluating software usually face a stack problem: quotes in Word or Excel, scheduling in Google Calendar, customer records in a filing cabinet or spreadsheet, invoicing in QuickBooks. The six patterns below show up on nearly every plumbing-shop evaluation call.
A homeowner with a leaking water heater calls three plumbers for quotes. The first to send a professional-looking quote with pricing clarity usually wins. Plumbing shops building quotes in Word or Excel typically take 2 to 4 hours per quote. Strkr's quote builder with saved line items and labor rates generates a professional quote in under 15 minutes.
The dispatch pattern of SMS to the tech plus a Google Calendar entry loses jobs when the tech forgets to confirm, the customer changes availability, or the schedule shifts. Strkr's dispatch module ships a tech schedule view with job assignment, confirmation workflow, and SMS auto-reminders to the customer.
A repeat customer calls with a problem. The tech dispatched does not know you replaced their water heater 3 years ago, installed a water softener 2 years ago, and diagnosed a pressure issue last year. Strkr's customer record keeps the full service history (jobs, invoices, parts installed, notes, photos) accessible before dispatch.
Tech finishes the job, scribbles notes on paper, hands the notes to the office at week's end. The office creates the invoice in QuickBooks the next week. The customer receives the invoice 7 to 10 days post-service. Strkr's mobile app lets the tech create the invoice on-site with parts and labor captured, Stripe payment collection on the spot, and the office record kept clean.
Happy customers rarely leave reviews unprompted. Plumbing shops that systematically request reviews after service earn 3 to 5x more reviews than shops that do not. Strkr's review-request flow fires an SMS after job completion with a link to leave a review on Google, Yelp, or Facebook. The compounding effect on local SEO is measurable.
Plumbing shops with service agreements (annual flush, inspection, priority dispatch) run 20 to 40 percent higher margin than shops without. Shops that do not have a system for selling, managing, and renewing agreements leave the revenue on the table. Strkr's service agreement module ships subscription management with renewal reminders and dispatch priority flags.
Strkr's plumbing configuration consolidates the tools a plumbing shop juggles. The capabilities below are what a shop owner, a dispatcher, and a field tech each touch daily.
The quote builder ships with a saved library of plumbing line items (water heater install, drain cleaning, repipe, fixture install, emergency service) with configurable pricing and labor rates. Techs or dispatchers build a quote by selecting line items, adjusting quantities, and sending via email or SMS. Customer accepts via a link that signs electronically. The quote converts to a job on acceptance.
Each customer record aggregates the service history (every job, every invoice, every quote), parts installed (make, model, serial, warranty), service notes, pre- and post-job photos, and communication history (calls, SMS, email). The tech dispatched to a repeat customer opens the record and sees the full context.
The dispatch surface shows the day's jobs by tech with time slots, drive-time estimates, and job detail. Dispatchers drag jobs between techs to balance load. Techs confirm job assignment via SMS. Customers receive SMS confirmation of the appointment with the tech's name and ETA. Shifts, no-shows, and cancellations update the schedule in real time.
The mobile app ships the day's schedule, customer records with full service history, on-site photo capture, parts and labor logging, invoice creation with Stripe payment collection, and offline sync for areas with poor connectivity. The tech works the job without opening a laptop or calling the office.
Strkr Messaging ships inbound numbers that route to the dispatcher with the caller's customer record pulled up automatically if they are a known customer. Outbound SMS fires confirmation at booking, reminder 24 hours before, en-route notification when the tech is dispatched, and review request after job completion. The surface replaces a separate dialer plus a separate SMS tool.
The tech generates the final invoice on the mobile app at job completion, presents to the customer, and collects payment via Stripe Terminal (card tap or dip) or Stripe hosted invoice (customer pays via link). Payment captures in Stripe with the invoice marked paid in Strkr immediately. The 7-to-10-day invoice-to-payment lag disappears.
The flow builder fires an SMS review request 2 hours after job completion with a link to leave a review on Google (default), Yelp, or Facebook. Response rate typically runs 25 to 40 percent compared to under 5 percent for shops that do not systematically request. The compounding effect on local SEO over 12 to 24 months is measurable in call volume increase.
The service agreement module manages annual-service subscriptions (annual water heater flush, system inspection, priority dispatch with discounted rates) with automatic renewal reminders, Stripe recurring billing, and dispatch-priority flags on associated customer records. Shops typically see 20 to 40 percent higher margin on agreement customers.
The reporting surface ships named reports for plumbing shops: revenue per tech, average job value by service type, close rate per dispatcher, quote-to-job conversion, review score aggregate across platforms, service agreement attach rate, repeat customer rate. The shop owner reviews weekly and identifies the operational levers.
Plumbing shops are specific environments: field-heavy, high-volume dispatch, mixed office and mobile use, and sensitive to turnaround on quotes and invoices. The six properties below are what distinguish a tool that lands from one that becomes shelfware.
Plumbing techs do not carry laptops. If the tool requires a laptop for job logging, invoice creation, or payment collection, the tech reverts to paper. The mobile experience must be first-class, not a cut-down version of the web UI.
The homeowner called three plumbers. The first to send a professional-looking quote with pricing clarity usually wins. Quote generation that takes 2 hours cuts win rate in half compared to 15-minute generation.
Appointment confirmations, en-route notifications, follow-up requests, and review asks all run through SMS. A plumbing tool without native SMS forces the shop to use a separate messaging tool and loses continuity. Native SMS on customer records is non-optional.
Plumbing shops that invoice at week-end and chase payment for 30 days have 20 to 40 percent higher accounts receivable than shops that collect on-site. On-site payment via Stripe Terminal or hosted invoice protects cash flow and reduces collection work.
Repeat customers are 3 to 5x more profitable than new customers (lower acquisition cost, higher trust, higher conversion). The tool must make repeat-customer history findable at the moment of dispatch so the shop treats repeats like repeats.
Plumbing shop revenue is seasonal (burst pipes in winter, water heater failures in spring, drain cleaning in fall). Service agreements as recurring revenue stabilize the P&L. A tool that does not support agreements leaves the stability on the table.
Plumbing shops evaluating Strkr against ServiceTitan, Housecall Pro, Jobber, or FieldPulse typically ask about quote speed, mobile experience, SMS, payment collection, service agreements, and total cost. The six criteria below cover what shows up on every evaluation call.
Strkr: saved line items, labor rates, electronic signature, 15-minute generation. ServiceTitan: mature quote builder for larger shops. Housecall Pro: solid quote builder. Jobber: good for small shops. FieldPulse: competitive. All competent at quote generation; the differentiator is price and workflow fit.
Strkr: full mobile with offline sync, invoice and payment on-site. ServiceTitan: mature mobile. Housecall Pro: mobile-first design. Jobber: mobile capable. FieldPulse: mobile capable. For shops that live on mobile, the mature mobile tools (Strkr, ServiceTitan, Housecall Pro) all compete well.
Strkr: Strkr Messaging with inbound numbers plus auto-SMS flows. ServiceTitan: integrated communication tools. Housecall Pro: text message module. Jobber: SMS integration. For shops where SMS is primary customer channel, native integration quality matters.
Strkr: Stripe Terminal and hosted invoice. ServiceTitan: payment processing integrated. Housecall Pro: payment processing native. Jobber: payment processing native. FieldPulse: payment processing native. All competent at payment; comparison is on fees and workflow friction.
Strkr: subscription management with renewal reminders and dispatch priority flags. ServiceTitan: service agreement module mature. Housecall Pro: recurring service plans. Jobber: recurring work. FieldPulse: service plans. For shops building recurring revenue, implementation quality matters.
Strkr: flat per seat with Strkr Messaging included. ServiceTitan: enterprise pricing, often 300-plus per user per month. Housecall Pro: 150 to 300 per month for small shops. Jobber: 100 to 300 per month for small shops. For a 5-tech plus 2-office-seat shop, three-year TCO typically favors mid-market tools over ServiceTitan.
The comparison below is Strkr's plumbing configuration against ServiceTitan's core offering for a 5-to-15-tech plumbing shop running residential service plus some commercial.
| Feature | Strkr | ServiceTitan |
|---|---|---|
| Quote generation | Saved line items, electronic signature | Mature quote builder with pricebooks |
| Mobile tech experience | Full mobile with offline sync | Mature mobile with offline |
| Dispatch schedule | Tech schedule view with drag assignment | Mature dispatch with routing |
| SMS and inbound calls | Strkr Messaging native | Integrated communication |
| Payment on-site | Stripe Terminal and hosted invoice | Native payment processing |
| Service agreements | Native subscription management | Mature service agreement module |
| Review requests | Automated SMS flow | Review solicitation tools |
| Reporting | Named reports plus custom builder | Deep reporting with marketing attribution |
| AI assist | Strkr AI across summarization and follow-up | AI features in top tier |
| Three-year TCO (5 techs plus 2 office) | Flat per seat with messaging included | Enterprise pricing with implementation |
The common thread across plumbing shops on Strkr: collapse the duct-tape stack (Word quotes plus Google Calendar plus QuickBooks plus Mailchimp plus a separate dialer) into one tool that supports the shop from first call to payment. The playbooks below are motions live on customer shops.
A 6-tech residential plumbing shop in the Midwest previously built quotes in Word with each quote taking 3 hours. Migration to Strkr with saved line items dropped quote generation to under 20 minutes. The shop's quote-to-job conversion improved roughly 15 percentage points because customers were accepting the Strkr shop's quote before the competing quotes arrived.
A 12-tech plumbing-plus-HVAC shop in the Southeast previously ran dispatch via phone calls and had regular disputes with customers about appointment times. Strkr's automated SMS confirmation at booking, 24-hour reminder, and en-route notification eliminated the "the plumber was supposed to be here at 2" calls. Customer satisfaction scores improved 18 percent.
A 4-tech family-owned shop had sporadic service agreement sales (less than 10 percent of jobs ended with an agreement). Strkr's service agreement workflow (presented as a line item on every quote with discount messaging) lifted attach rate to 35 percent across six months. Recurring revenue from agreements stabilized the winter-off-season P&L for the first time.
A commercial-focused shop with 8 techs servicing property management companies had recurring issues where techs dispatched to a repeat site did not know the prior work history. Strkr's customer record with full service history (including photos and parts list from prior visits) eliminated the context gap. Techs showed up prepared, which the property managers specifically commented on.
A 3-tech new plumbing business launched with zero online reviews and used Strkr's automated review request flow. Across 10 months, the business accumulated 180 verified Google reviews (37 percent response rate on job completions). The local-SEO lift translated to a measurable increase in inbound call volume. Review flywheel became the single highest-ROI growth lever.
Start a 14-day trial with the plumbing configuration enabled: quote builder with saved line items, dispatch schedule with tech assignment, mobile tech app with offline sync and Stripe Terminal, Strkr Messaging for calls and SMS, service agreement subscription management, automated review request flow, named reports for shop operations. Migrate from Housecall Pro, Jobber, FieldPulse, or ServiceTitan with history preserved.
Yes. The plumbing configuration supports residential service (water heater, drain cleaning, fixture install, emergency), commercial service (building maintenance, property management recurring work), and new construction (bid-based projects with milestone invoicing). The core primitives (customers, jobs, dispatch, invoicing) work across all three. Specific features relevant to commercial (purchase orders, net-30 terms, multi-location property management) and new construction (milestone billing, change orders, retention) are available in the standard configuration.
The mobile app syncs the day's schedule, assigned customer records, and recent service history to local device storage at the start of the day. Techs working in areas with poor connectivity (basements, crawl spaces, rural service areas) can view job detail, add notes, capture photos, and draft invoices offline. On reconnection, the mobile app syncs changes back to the cloud. Payment collection requires connectivity (Stripe needs online for authorization) so the tech typically steps outside for the payment step. The offline experience covers the 90 percent of job work that does not require live connectivity.
Strkr passes Stripe fees through at Stripe's published rates: 2.9 percent plus 30 cents for card-not-present (hosted invoice), 2.7 percent plus 5 cents for card-present (Stripe Terminal), lower rates for ACH debit and Link checkout. Strkr does not add a markup on top of Stripe fees. For comparison, ServiceTitan and other integrated-payment competitors sometimes markup the processor fees by 0.3 to 0.5 percent. For a shop running 300,000 dollars annually in card payments, the pass-through can save 900 to 1,500 dollars per year compared to marked-up alternatives.
Yes. Strkr's migration tooling handles the common field-service CRMs with customer records, service history, quotes, invoices, and dispatch schedules preserving via API extraction where available or CSV import where the source tool caps on export. Most migrations complete in 2 to 4 weeks including a parallel-running period during pilot. The parallel period keeps the office running on the legacy tool while a pilot team of 2 to 3 techs cuts over to Strkr. Full cutover happens once the pilot validates workflow fit.
The flow builder fires an SMS review request 2 hours after job completion (configurable interval) with a short message thanking the customer and a link to leave a review. The link routes to the shop's preferred platform (Google Business Profile, Yelp, Facebook, or a Strkr-hosted review page that then redirects to the public platforms). Response rate typically runs 25 to 40 percent for well-serviced customers (compared to under 5 percent for shops not systematically requesting). The compounding effect on local SEO over 12 to 24 months typically produces measurable call-volume increase. The flow suppresses on customers who received a review request in the prior 60 days to avoid request fatigue.
Strkr scales cleanly past 10 techs with specific capabilities activating at larger scale: multi-location support (separate dispatch queues per shop location with transfer between locations), territory assignment (route jobs to techs based on service area with drive-time optimization), permission hierarchy (manager roles with team-scoped visibility, admin roles with full configuration), and depth in the reporting module for operations analysis across the fleet. Shops at 20 to 50 techs typically find Strkr's configuration superior to ServiceTitan on total cost and workflow friction while matching the capability on the operational levers. Shops at 100-plus techs may run on either platform depending on the feature mix.
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