Chat integration

Crisp

Live chat sessions and support threads from Crisp flow onto Strkr contact and account timelines. Reps and CSMs see the complete conversation history before every outreach.

Status Coming soon
Vendor Crisp
Category Chat
Scope One connect per workspace
Used in
What you get

Everything Crisp does inside Strkr.

  • Live chat logging to contact timeline
  • Visitor-to-contact matching
  • Flow triggers on chat events
  • MagicBrowse session recordings surfaced
How it works

Native code, not a shim.

OAuth where available

Crisp will ship with a native OAuth flow when it lands. No pasted credentials for admins to rotate manually.

KMS-encrypted tokens

Access and refresh tokens are envelope-encrypted at rest using a dedicated customer-managed KMS key. Decryption only happens in Lambda memory during an active API call; plaintext tokens never land in a log.

Shared by the workspace

A workspace admin connects Crisp once; every teammate uses the shared connection without re-authenticating.

Disconnect at any time

Admins or users can disconnect Crisp from inside Strkr. Stored tokens are deleted and the provider's revocation endpoint is called within 24 hours.

Crisp is on the roadmap.

We ship integrations as first-class native code, which takes a little longer than a Zapier shim. If Crisp is a dealbreaker for your evaluation, reply to the welcome email after you start a trial and we'll flag it to the roadmap.