Intercom
Every Intercom conversation lands on the matching account, so sales and CS read the same thread. Tags, user attributes, and conversation outcomes sync to Strkr for workflow triggers and reporting.
Everything Intercom does inside Strkr.
- Two-way conversation sync
- Tag and attribute mapping
- Trigger flows on conversation-closed
- Surface support history on the account record
Native code, not a shim.
OAuth where available
Intercom will ship with a native OAuth flow when it lands. No pasted credentials for admins to rotate manually.
KMS-encrypted tokens
Access and refresh tokens are envelope-encrypted at rest using a dedicated customer-managed KMS key. Decryption only happens in Lambda memory during an active API call; plaintext tokens never land in a log.
Shared by the workspace
A workspace admin connects Intercom once; every teammate uses the shared connection without re-authenticating.
Disconnect at any time
Admins or users can disconnect Intercom from inside Strkr. Stored tokens are deleted and the provider's revocation endpoint is called within 24 hours.
Intercom is on the roadmap.
We ship integrations as first-class native code, which takes a little longer than a Zapier shim. If Intercom is a dealbreaker for your evaluation, reply to the welcome email after you start a trial and we'll flag it to the roadmap.