Intercom Messenger
When a visitor chats on your Intercom Messenger, Strkr matches them to the right contact and keeps the conversation on the record. Flows can hand off to a rep, open a deal, or notify the right channel.
Everything Intercom Messenger does inside Strkr.
- Live chat conversation logging
- Visitor identification across sessions
- Flow triggers on chat-opened
- Rep handoff with full context
Native code, not a shim.
OAuth where available
Intercom Messenger will ship with a native OAuth flow when it lands. No pasted credentials for admins to rotate manually.
KMS-encrypted tokens
Access and refresh tokens are envelope-encrypted at rest using a dedicated customer-managed KMS key. Decryption only happens in Lambda memory during an active API call; plaintext tokens never land in a log.
Shared by the workspace
A workspace admin connects Intercom Messenger once; every teammate uses the shared connection without re-authenticating.
Disconnect at any time
Admins or users can disconnect Intercom Messenger from inside Strkr. Stored tokens are deleted and the provider's revocation endpoint is called within 24 hours.
Intercom Messenger is on the roadmap.
We ship integrations as first-class native code, which takes a little longer than a Zapier shim. If Intercom Messenger is a dealbreaker for your evaluation, reply to the welcome email after you start a trial and we'll flag it to the roadmap.