| Pricing basis | Flat per-seat line published on the pricing page, no edition reshuffles. | Pricing tiered by record count and feature level. Edition gates between tiers. |
| Native SMS and MMS | Included on every paid tier. Native two-way SMS and MMS, A2P 10DLC registration, consent capture, STOP handling. | Texting available through integrations. A2P 10DLC compliance largely customer responsibility. |
| Project module | Full Projects module (epics, milestones, custom issue types, workflow automations) for grants, campaigns, events. | Tasks and reminders. No full project module with timeline and dependency views. |
| Marketing module | Native segmentation, lead scoring, UTM capture, campaign enrollment, newsletter broadcasts, landing pages, attribution against dollars raised. | Email marketing, segmentation, direct mail integration, mail-merge templates. |
| Custom fields and objects | Custom fields and custom objects with lookup relationships, custom layouts, workflow triggers, reporting. | User-defined fields on standard objects. Custom objects not supported in a modeled sense. |
| Workflow automation | Visual Flows builder with 55 plus triggers and actions, atomic state transitions, dry-run mode, failure replay. | Rule-based workflow automation. Simpler trigger set. |
| AI features | Strkr AI handles email draft assist, meeting-note summary, grant-letter drafting, next-step suggestions, forecast risk signals, donor scoring. | No platform-wide AI layer today. |
| Mobile parity | iOS and Android apps with donors, gifts, pipeline, activities, and quick-add parity against the web experience. | Mobile app with core donor and gift coverage. Reporting is lighter on mobile. |
| Forecasting | Weighted dollars-raised pipeline with forecast categories, officer commits, ED rollups, historical accuracy tracking. | Giving history and retention reports. No weighted pipeline forecast, no commit workflow. |
| Integrations | Native: Gmail, Outlook, Slack, DocuSign, Zoom, Google Meet, Stripe, QuickBooks, Salesforce sync. API first. | Native: QuickBooks, Constant Contact, direct mail houses, DonorSearch, iWave. Deep legacy integration coverage. |
| Document and letter generation | Native Products module generates grant letters, acknowledgments, pledge agreements, template library, e-sign via DocuSign. | Mail-merge templates. Basic document generation without e-sign. |