| Pricing basis | Flat per-seat line published on the pricing page, modern platform tier. | Low monthly team-level or per-user pricing. Budget tier. |
| Native SMS and MMS | Included on every paid tier. Native two-way SMS and MMS, A2P 10DLC registration, consent capture, STOP handling. | SMS available through third-party integrations and carrier add-ons. A2P 10DLC compliance largely customer responsibility. |
| Transaction coordination module | Full Projects module (epics, milestones, custom issue types, workflow automations) used for TC. | Basic transaction checklist feature. Not a full project module. |
| Marketing module | Native segmentation, lead scoring, UTM capture, campaign enrollment, newsletter broadcasts, landing pages, attribution against GCI. | Drip campaigns and newsletter engine. Large template library. |
| Custom fields and objects | Custom fields and custom objects with lookup relationships, custom layouts, workflow triggers, reporting. | Custom fields on contacts. Custom objects not supported. |
| Workflow automation | Visual Flows builder with 55 plus triggers and actions, atomic state transitions, dry-run mode, failure replay. | Drip-level action plans. Simpler trigger set, no visual branching canvas, no dry-run mode. |
| AI features | Strkr AI handles email draft assist, call summary, next-step suggestions, forecast risk signals, lead scoring across the full database. | No platform-wide AI layer today. |
| Mobile parity | iOS and Android apps with pipeline, deals, contacts, activities, dialer, SMS, and quick-add parity against the web experience. | iOS and Android apps with core contact and activity coverage. Pipeline and reporting are lighter on mobile. |
| Forecasting | Weighted GCI pipeline with forecast categories, agent commits, team-leader rollups, historical accuracy tracking. | Pipeline value totals and activity reports. No forecast categories, no commit workflow. |
| Integrations | Native: Gmail, Outlook, Slack, DocuSign, PandaDoc, Zoom, Google Meet, Stripe, QuickBooks, Salesforce sync, portal lead parsers. API first. | Native: Gmail, Outlook, long-tail real-estate vendor integrations built up over two decades. |
| Document and quote generation | Native Products module generates buyer presentations, listing packages, offer summaries, net sheets, template library. | Template library for letters and newsletters. No native document generation for buyer presentations or listing packages. |